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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered my size - style didn’t fit at all, so returned it unworn and had half of rental cost (approx £13) deducted for postage / handling. Not sure why this is any different from any other online orde... Ver más

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Valorada con 5 estrellas sobre 5

Fantastic experience renting my first Finisterre wetsuit. I tried last summer but was too slow on to nab the stock. I had a panic about 12 degree water temp & I'm so pleased I got a last minute 4mm su... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Stress free wedding outfit! And a fraction of the price which I loved. I’m going to so many weddings at the moment I just didn’t want to buy yet another dress but then also overlap in guests meant I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My rental arrived in excellent time, well before my actual rental date and in perfect condition. The return process was super easy and best of all I got to feel like I was wearing a new gorgeous dress... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de alquiler de trajes de noche
  2. Tienda de trajes de baño

Escrito por la empresa

Reimagining ownership. Zoa partners with leading brands so that shoppers can rent directly from their sites. Rent from brands such as Nobody's Child, Oh Polly and Finisterre. Try before you buy for ££s off the purchase price too.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

432 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 63% de las opiniones negativas

Suele responder en menos de 1 semana

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4,5

Todas las opiniones

(432)

99 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fabulous dress and fabulous service

Fabulous dress and fabulous service! Couldn’t be easier to do and great way to have a gorgeous dress for a special occasion. Have already recommended to lots of friends.

11 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, really useful to be able to trial a product and understand the sizing in water rather than just on dry land. This was invaluable to me then purchasing the correct size. Really helpful customer service and swift delivery.

1 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best option ever

I really like this option of renting a dress, because sometimes you only need it for a few hours, and it’s such a big help that you can wear it and then send it back. As for the quality of the clothes—always superior, perfect, beautiful. Thank you, Oh Polly!

4 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a game changer

What a game changer. I had 4 weddings all very close together. Whilst I will reuse dresses season to season. I couldn’t when the weddings are days apart. Buying 4 new dresses wasn’t an option financially. Renting via zoa was the perfect solution. I got to wear a stunning Nobody’s Child dress for a fraction of the cost.
The whole process could not have been any easier and any more smooth. I definitely will be using again and again.

9 de agosto de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Birthday jumpsuit rental

Loved the jumpsuit I rented, was perfect for my 21st birthday! came early, was an easy process to return. the one little thing I could comment on was one of the zips were extremely fiddly and it wouldn’t zip up properly. Apart from that amazing!!

9 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

I am new to renting clothes, this experience was 10/10! Regular, clear communication, easy returns. Will 100% be using again for special occasions.

8 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not worth it

Overpriced "service"
I received the item. It was about 2 sizes too small although I had sized up already.
I paid £27 to try on a garment and recieved £13 back after returning it.
When I contacted their customer sevice it was already hinted at in the response that they would not refund me:"I can confirm once you have returned your order unworn with the ribbon attached, we will issue your refund minus the combined delivery and processing fees."
I was not aware before that there would be "processing fees".
It sounded simple and I am happy to pay for a good service, but this is not a good service.

8 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

So easy!

This was so easy! The only tricky bit was deciding the size of wetsuit to hire but I sized up and it was perfect. Arrived the day before I had requested it to, return was so easy. Was a bit pricey but the wetsuit was really good quality so I think it was worth it. Would definitely recommend and will use again.

23 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The wet suit rental is a great idea

The wet suit rental is a great idea. Used it for the second year running now. The yulex suits are great and it’s super easy. When choosing a return date it’s worth adding an extra day to make sure the wetsuit is dry though as they take about 2 days to dry properly.

1 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

So easy to do and a great way to experience the quality of finisterre before you buy.
Fantastic idea to hire something that you may only use once a year.
My girls looked amazing in their wetsuits and said they were way more comfortable than your ‘standard’ wetsuit!

25 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dress Rental

Renting a dress is the best thing to ever be invented. You spend all that money on a dress to only wear it once so the fact you can pay only a fraction of the price to wear it then send it back is really amazing. The return process is super easy as well, especially with providing the return label! Thank you Oh Polly! I will continue to rent dresses❤️

24 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

birthdaaay

My birthday dress was sent earlier than expected and it was in perfect condition, only issue was the postal service used but not zoa’s fault hence the 5 stars!!! definitely recommend

23 de julio de 2025
Opinión espontánea

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