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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought a bathroom mirror shaving cabinet online. Everything was so easy. Mirror was delivered promptly with no issues. Very happy with the product. It’s beautiful. Communication with one of their agen... Ver más

Valorada con 5 estrellas sobre 5

★★★★★ Excellent customer service , fast delivery and very prompt response. We purchased three pendant lights, and unfortunately one arrived with a crack in the glass shade. However, I was ve... Ver más

Valorada con 5 estrellas sobre 5

Got a mirrored shaving cabinet the quality is very good and pricing reasonable. Fast shipping and well packaged. One plus is it has a built in recessed groove with diffuser so you can buy your own LE... Ver más

Valorada con 1 estrellas sobre 5

Only giving one star because I've been bombarded with automated marketing emails from Zure – begging for a review – ever since I made a purchase back in November. I understand one, two, even three ema... Ver más

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Información sobre la empresa

  1. Mercado online

Escrito por la empresa

Zure offers a variety of high quality modern and contemporary bathware, tapware, and kitchenware to give your home what it deserves.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

247 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(247)

18 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

perfect cupboard

love the unit. better than expected. large, spacious

29 de agosto de 2022
Logotipo de Zure

Respuesta de Zure

That's great to hear, we're glad you're happy with your shaving cabinet :)

Valorada con 1 estrellas sobre 5

Not worth the risk

If I could give 0 stars I would. Still have no idea when my item will arrive. I have no information on the latest Re-dispatched date. Not worth the risk the rug I purchased for the opening of my shop worth over $600 is still somewhere in the system and my shop opened 2 weeks ago. Have spoken to someone on the phone was told it was sorted out but that was last week and nothing since.

23 de agosto de 2022
Logotipo de Zure

Respuesta de Zure

Hi Jodie,
We do apologise for the mix up with this order. We're really glad we got it to you in the end. All the best.

Valorada con 4 estrellas sobre 5

Good service

Good value and my order arrived promptly. One of the products wasn't suitable so a refund was organised with a slight communication issue on their part but it was resolved quickly.
I would buy from Zure again.

23 de agosto de 2022
Logotipo de Zure

Respuesta de Zure

Hey there, we're glad to hear you enjoyed your experience with us! We are always trying to improve our communication so we appreciate the feedback.

Valorada con 5 estrellas sobre 5

Zure were exceptional

Zure were exceptional, we had one out of stock item and they were quick to let us know and keep us updated. From the get go communication was exceptional.

16 de agosto de 2022
Logotipo de Zure

Respuesta de Zure

Thank you! We really appreciate your feedback :)

Valorada con 5 estrellas sobre 5

Great range of products

Great range of products easy purchase process

29 de julio de 2022
Logotipo de Zure

Respuesta de Zure

Thank you for your feedback, we continually expand our range and hope to bring more products that you'll love soon!

Valorada con 5 estrellas sobre 5

Quick and efficient

After ordering from Zure goods are despatched immediately. It’s one of the quickest I’ve experienced of online ordering. I ordered a walk hung vanity and bathroom mirror cabinet - both good quality.

20 de julio de 2022
Logotipo de Zure

Respuesta de Zure

Fast affordable luxury is always our goal so we're very glad to hear that!

Valorada con 5 estrellas sobre 5

Everything went well

Everything went well, was simple and straightforward.
Delivered without a hitch.
Thank you.

19 de julio de 2022
Logotipo de Zure

Respuesta de Zure

Fantastic, thanks for the feedback :)

Valorada con 5 estrellas sobre 5

Very efficient

Very efficient. Great communication. Fast delivery. Great product.

12 de julio de 2022
Logotipo de Zure

Respuesta de Zure

Amazing, thank you for the kind words and we hope to have you back again soon :)

Valorada con 5 estrellas sobre 5

Quick delivery and reasonably priced

I ordered a wall hung vanity (without a counter top) and bathroom mirror cabinet. Zure was extremely quick with its delivery time. Both items were true to delivery times. The vanity is well made for a prefabricated cabinet and reasonably priced at EOY sales.

11 de julio de 2022
Valorada con 2 estrellas sobre 5

Product OK, experience poor

To be fair the product is OK, however my experience was poor. Initially advertised for $70 cheaper (the reason I chose) when I went to purchase the site said deal had expired. I ordered and a fortnight later a Startrack driver in NSW rang asking where my street was...the delivery address was QLD! Meanwhile a box from a charity was delivered to me instead so 3 weeks later than expected and two attempts I finally had two very battered boxes but thankfully not damaged units. Now they sit waiting as my tradesman had to move onto other jobs.

15 de junio de 2022
Logotipo de Zure

Respuesta de Zure

Hi Jasmine,

We are upset to hear that you had a poor experience with the sale advertisement and delivery issues.

Generally, we do state on our website when sales for our products start and end which we urge people to keep in mind when seeing our sales, though unfortunately it seems that you saw or expected this same sale price after it had already expired.

If you have more details on this to show that this was a technical error or issue from our end that needs fixing I would like to hear more so we can address this, so if you'd like to email us at info@zure.com.au we will investigate this further.

We do also have a support contact team who can help you clarify prices in the future and make sure that doesn't happen again.

As for the delivery, regrettably this was a Startrack issue which we have followed up on numerous occasions to ensure that there are no further issues with delivery addresses.

We really appreciate your feedback and hope you enjoy the product you received.

Kind regards,
Team Zure

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