Bought a bathroom mirror shaving cabinet online. Everything was so easy. Mirror was delivered promptly with no issues. Very happy with the product. It’s beautiful. Communication with one of their agen... Ver más
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Consulta las opiniones de los clientes
★★★★★ Excellent customer service , fast delivery and very prompt response. We purchased three pendant lights, and unfortunately one arrived with a crack in the glass shade. However, I was ve... Ver más
Got a mirrored shaving cabinet the quality is very good and pricing reasonable. Fast shipping and well packaged. One plus is it has a built in recessed groove with diffuser so you can buy your own LE... Ver más
Only giving one star because I've been bombarded with automated marketing emails from Zure – begging for a review – ever since I made a purchase back in November. I understand one, two, even three ema... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Zure offers a variety of high quality modern and contemporary bathware, tapware, and kitchenware to give your home what it deserves.
Información de contacto
Suite 3.01 32 Delhi Rd, 2113, Sydney, Australia
- 02 9000 1811
- info@zure.com.au
- zure.com.au
4,3
Excelente
247 opiniones
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Great choice of home products!
Great choice of home products. Fast shipping. Excellent customer service.
10 de noviembre de 2022
The shaving cabinet I ordered was terrible quality
The shaving cabinet I ordered was missing parts and I had 2 additional deliveries for the missing parts. When the builder attempted to install the cabinet the quality of the cabinet was terrible. Mirror didn't align, joinery very poor quality. I got a refund however my cost of paying the builder to install was not reimbursed
13 de abril de 2023
Respuesta de Zure
Dear Mel, We are very sorry that you received a faulty item and had a poor shopping experience with us. We paid close attention to your case and the shaving cabinet you received with a missing side panel was extremely unusual, so we completely understand your frustration. We feel we did everything we could to help in terms of providing replacement parts, issuing you a full refund and taking the faulty item back, though we do understand your experience was less then ideal. We take product quality very seriously and we are actively taking your feedback on board to make ourselves better. We hope we can make it up to you in the future should you choose to purchase with us again. Kind regards, Zure team.
you did exactly what you said you could…
you did exactly what you said you could you didn't exadurate or anything else to get the sale.
4 de abril de 2023
Great service and great products.
4 de abril de 2023
Quick and no issues
3 de abril de 2023
Really happy with our mirror and…
Really happy with our mirror and delivery was very prompt highly recommended.
27 de marzo de 2023
Fantastic service!
Fantastic service. I had trouble entering my discount code but called them up straight away and they gave me the discount as a refund. Also had problems with delivery (different company) and Zure were very helpful in getting some compensation for me. Helpful and friendly service by Australian employees. Easy to call over the phone and they always get back to you.
19 de marzo de 2023
Amazing service
my item arrived damaged and you replaced immediately, without question and there was no stress
5 de marzo de 2023
My experience was great
My experience was great. The communication was fantastic, from my initial purchase to the ability to pick up the item.
17 de enero de 2023
My purchase hasn't arrived 😢
My purchase hasn't arrived 😢, so a totally disappointing experience.
7 de febrero de 2023
Love it! -Medina LED Shaving Cabinet 800mm
Very happy with product and price.
Timely communication after I ordered and quick delivery.
8 de enero de 2023
Really lovely
Really lovely, friendly, helpful staff. Great communication. Whole experience was great.
27 de enero de 2023
The products are the same as advertized
The prices are very competitive and good customer communications
25 de enero de 2023
Respuesta de Zure
We're so glad you enjoyed your products Rhonda! Thank you for taking the time to write this review, we really appreciate that :)
Unbelievable services
This is my 2nd purchase, again, the vanity and the round shaving cabinet arrived before the expected delivery date. Very good quality and looks great installed. Unbelievable customer service team gave us a lot of advise and very patient, I would purchase again for my next kitchen reno.
17 de noviembre de 2022
Opinión espontánea
Haven’t received my order yet for the…
Haven’t received my order yet for the vanity mirrors
15 de noviembre de 2022
Respuesta de Zure
Hi Alison, As I mentioned in my email,
Unfortunately, your order has been held up due to road closures (bad weather) and power outages. Toll was informed that it may take another 1-2 weeks to get your order to you. Both TOLL and ZURE express our disappointment for this situation and TOLL is trying their best to get the order out to you as soon as possible.
We apologise for the inconvenience caused.
Great service
My product was delivered within days of my order. It was exactly as described on the website. I really love it.
25 de octubre de 2022
Converted skeptic
To be honest I was super skeptical about buying such a large purchase online.
I would say Zure gave exceptional customer service and the vanities arrived in perfect condition and super fast.
I highly recommend Zure and will definitely buy from them again in the future that's for sure ☺️
1 de septiembre de 2022
Respuesta de Zure
We really appreciate your kind words and we are so glad you enjoyed your experience with us!
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