123 Pools Opiniones 

123 Pools are excellent. I wanted to buy a heat pump to go with my above ground pool. Claire advised exactly what to buy for our size of pool and she was on hand to help us set-up, when we had a few questions. Can't recommend them enough. Will definitely be a returning customer :-)

Nothing connected between pool, filter and heater bought separately. But I bought Flotide from 123. 123 sorted it out!! Best buy all from 123 for ease!

Great service

I bought 50 PH strips for pool however there was only 20. The container clearly stated 50, advertised on the web site. i dont like to be told i am wrong. This issue was lather resolved, a further 20 strips was sent in the post.

Amazing product and service. We bought a heater for the pool, from the start we received comprehensive and good technical advice. After purchasing we have contacted them several times to get advice and connection to a filter from a different supplier. They were fantastic, they are now our go to people for all things pool. Helpful and genuine service, that I would highly recommend.

Fantastic talked me through a few problems I had as well. A+++++++++

Very good experience , kept me up to date with everything and followed instructions for delivery.Very happy with my purchase.

Communication was better than first class , I had many questions on heat pump , every question was answered instantly and honestly via the whattsapp help .
Top customer service
Fast delivery
Cheaper than anyone else
What more do u want really impressed

They were fast and helpful

Fast delivery and working perfect after a bad experience with another product and supplier.

Had a query with the product and was given fast advice.

Customer service is absolutely brilliant. Couldn’t have done anymore, went above and beyond.

Exactly what I ordered, as advertised and delivered well within the stated time frame. Not to mention, the best price I could find.

Can’t recommend 123 pools more highly. The standout has been their customer service — genuinely next level. From the moment I made an enquiry, they were responsive, friendly, and incredibly helpful. The team gave me honest, practical advice (especially about sizing and setup), and the fact I could message them directly on WhatsApp was a game-changer. Every question I had — whether about installation, maintenance, or heat pump settings — was answered quickly and clearly. No call centres, no runaround — just proper support when you need it.

Great business to deal with. From helping me select what heat pump I needed. Explaining the pros and cons for each model through to helping me with the extra connections needed to make it all work. Delivery was fast and on time. Highly recommended + thanks.

Amazing customer service. Tracking provided when dispatched and really quickly despatched after ordering despite it being a weekend.

Great service all round.

I bought a heat pump and from 123pools and I’m into my 3rd season. Before I bought, I had telephone and chat exchange that really helped demystify the process. They advised on power and bypass kits etc. The first pump was a bit damaged inside the box. No problem, changed within days. I had an error this season and the team talked me through some self diagnosis very patiently, eventually booking a service for me which was needed for a broken flow switch. Engineer arrived within 3 days. All covered under normal warranty. Couldn’t ask for more.

Great customer service

Very quick and clear communication.
Fast delivery too 👍

Good service delivered on time, haven’t installed it yet but looks good