Excellent advice, fantastic customer care and after sales care. We bought a robot for our small pool. When it broke down after 1 months, they arranged a replacement directly via their supplier.
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Consulta las opiniones de los clientes
Having no experience with heat pumps or knowing what to choose, I found the team at 123 Pools incredibly helpful and patient. They answered all my questions over WhatsApp, which was so much easier tha... Ver más
I purchased a pool cleaner from 123Pools, unfortunately after a few months use it failed to work. The manufacturer decided to refund me in full via 123Pools thanks to Claire who was my contact. I... Ver más
What a brilliant company to deal with, answered questions before I had almost sent the email, delivery was quicker than warp speed. Alot of companies online could do with lessons from the staff on how... Ver más
Información sobre la empresa
Escrito por la empresa
Intex Specialists We have a long standing relationship in supplying Intex swimming pools. From inflatable to rectangular to metal frame pools, we have the UK's widest online range dedicated to these manufacturers.
Información de contacto
123 Pools - 12 Old Mill Road, TQ2 6AU, Torquay, Reino Unido
- sales@123pools.co.uk
- 123pools.co.uk
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Grate customer service friendly and…
Grate customer service friendly and fast delivery even the delivery driver was friendly
Amazing service!
The ordering and delivery process was very user friendly and we were kept updated every step of the way, highly recommend 123!
Prompt delivery
Prompt delivery. Didn’t get along with downloading an app just to check my delivery though. But happy with everything else
Fast delivery excellent customer service
The unit arrived well packaged and on time. The customer service and online help was absolutely marvellous the people I contacted were very helpful and understanding and helped me expedite the extra items I needed to complete my set up and despatched fast so as to get me up and running as soon as possible. I can not recommend them highly enough for product quality and ongoing support. Thank you so much.
I purchased a new Hot tub for my little…
I purchased a new Hot tub for my little boy, from ordering to receiving it. It was a little over 25hrs total!! I will definitely recommend this company and use myself again in the future.
Seamless transaction
Seamless transaction. Arrived within 3 days after ordering. Very sturdy and good quality hot tub. Easily fit 4 adults or 6 children comfortability.very happy with my purchase. Would highly recommend this company to anyone looking to purchase a hot tub.
Excellent service and great prices
Excellent service and great prices. When I had an issue with a part, Nick shipped a replacement at no cost to me immediately, brilliant!
Brilliant service
Friendly service and quick delivery
The heat pump I purchased ended up being out of stock, but the company contacted me quickly to tell me and were very helpful in recommending alternatives. The delivery was very quick and easy to change dates.
Very good product at good price
Very good product at good price, got lots of technical advise when Installing with instant reply’s, good company to deal with and aftercare, definitely would use again
Great products
Great products, simply fantastic service from Claire, couldn't have asked for more. Thank you.
I ordered wrong item, return was required
I messed up and ordered the wrong heatpump for my pool which I only realised on delivery. The customer services helped advising how I could use the heatpump with my setup but after a discussion I decided I wanted to send it back. They were quick to respond to all my emails and were helpful. I got a refund as soon as it was returned.
I would recommend 123pools and will buy from them again in the future. Thanks
Really helpful and prompt delivery
Really helpful and prompt delivery. Answered all my questions and helped get me set up quickly. Thanks team.
Good and Bad !
Sales was very good , no problem , but i have had an issue with setting up the Pool Heater and i have not been able to get any back up to be able to do that .
So , the back up and support has been poor .

Respuesta de 123 Pools
Efficient service
Friendly online staff who answered my query, albeit a mix up on delivery date, they quick to rectify and item received next working day …. First class service
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