Excellent advice, fantastic customer care and after sales care. We bought a robot for our small pool. When it broke down after 1 months, they arranged a replacement directly via their supplier.
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Consulta las opiniones de los clientes
Having no experience with heat pumps or knowing what to choose, I found the team at 123 Pools incredibly helpful and patient. They answered all my questions over WhatsApp, which was so much easier tha... Ver más
I purchased a pool cleaner from 123Pools, unfortunately after a few months use it failed to work. The manufacturer decided to refund me in full via 123Pools thanks to Claire who was my contact. I... Ver más
What a brilliant company to deal with, answered questions before I had almost sent the email, delivery was quicker than warp speed. Alot of companies online could do with lessons from the staff on how... Ver más
Información sobre la empresa
Escrito por la empresa
Intex Specialists We have a long standing relationship in supplying Intex swimming pools. From inflatable to rectangular to metal frame pools, we have the UK's widest online range dedicated to these manufacturers.
Información de contacto
123 Pools - 12 Old Mill Road, TQ2 6AU, Torquay, Reino Unido
- sales@123pools.co.uk
- 123pools.co.uk
4,9
Excelente
268 opiniones
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I had a few problems but they helped so…
I had a few problems but they helped so much.
23 de julio de 2024
Got the pool I wanted. At a very competitive price.delivered within the timescale promised
Got the pool I wanted.
22 de julio de 2024
Great service and product knowledge
Superb customer service and product knowledge. Would highly recommend.
20 de julio de 2024
Excellent customer service
Very useful and friendly chat. Great service and products as described.
3 de julio de 2024
Great service .
Great service .. even after I bought the heater the guy still helped me out weeks later . ⭐️⭐️⭐️⭐️⭐️
1 de julio de 2024
Ordered what I needed two days later it…
Ordered what I needed two days later it arrived first class service
27 de junio de 2024
Flotide A7 heat pump.
Great delivery. Good communication from 123 pools. The heat pumps works really well. Unfortunately the supplied bypass valve was missing some PVC piping which I had to get off Amazon, not 123 pools fault. After the initial start up of the heat pump I had loads of questions which 123 pools were very helpful with.
3 de julio de 2024
Very helpful and sorted a problem…
Very helpful and sorted a problem quickly. Arrived on time, item as described.
2 de julio de 2024
Really good communication and support
Really good communication and support. Also good product at a good price. Thank you
24 de junio de 2024
Fantastic customer service
Thanks Nick.
Almost instant replies on the email, when I had questions, from product recommendation to my home instal.
13 de julio de 2024
Opinión espontánea
Fantastic - will definitely be using again.
100%
Perfect advise and fast delivery.
19 de junio de 2024
Great advice before I purchased then…
Great advice before I purchased then arrived a day earlier than expected. Seller also been great with some questions I had with installation. Very happy.
17 de junio de 2024
Excellent service
Excellent service, product arrived in a timely manner. Customer service has been excellent
3 de junio de 2024
Very Helpful and great value for money.
Very helpful with advise on what is the correct equipment for you. Quick to respond to queries and very prompt delivery. Overall a very positive experience. Would highly recommend.
3 de junio de 2024
Super fast delivery and great technical…
Super fast delivery and great technical support
2 de junio de 2024
Fabulous heat pump
123 pools answered all my questions very promptly my goods I received were as stated on the web page. Highly recommend them
5 de junio de 2024
We had a delay with delivery.!
We had a delay with delivery.!
I don’t think company realised we were on the Isle of Wight.
29 de mayo de 2024
Respuesta de 123 Pools
Please accept our apology for this, there was an issue with the courier and their partner (Ferry Seed) as they would not accept the pallet due to the size and weight.
We had to find an alternative way to ship your heat pump which costs us an additional £195 + VAT to get that palleted heat pump across the water to you. Certainly a lessons learnt from our part. We lost money on this sale.
Very helpful with regards to purchasing…
Very helpful with regards to purchasing a pool heat pump which arrived when stated.
3 de junio de 2024
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