Natalie was great! Made you feel relaxed and confident from the outset. Would recommend to others and will defiantly train with her again. Thankyou for making work on a Saturday worth it!
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Natalie provided a great training experience, with lots of interactive activities giving learning a whole new way to go. Having performed real life CPR on a family member, it was helpful to practice... Ver más
I had an incredibly good experience on my first aid course. The instructor Natalie who ran the course was absolutely amazing. She didn't just teach us the material - she explained everything in a way... Ver más
La empresa ha respondido
Excellent paediatric first aid course delivered by Natalie. She is passionate not just about people passing the course, but being able to make that crucial difference in real life first aid emergencie... Ver más
Información sobre la empresa
Escrito por la empresa
At 1st Steps First Aid, we make learning life-saving skills feel less like a lecture and more like an experience. Whether you're a parent wanting peace of mind, an educator working with children, or a professional in any sector needing adult first aid qualifications, our courses are designed to be fun, interactive, and unforgettable. Every certified course meets HSE standards, carries Ofqual accreditation, and aligns with the EYFS statutory framework where applicable, so you get serious qualifications with a smile. Because when training is enjoyable, confidence sticks. Founded in 2017 by Natalie Wales, an airline cabin crew member with over 20 years of experience handling real-life emergencies at 35,000 feet, 1st Steps First Aid was born out of a passion for helping others feel prepared and empowered. Natalie’s calm, confident approach and deep understanding of safety protocols bring a unique energy to every course, making training not only effective but genuinely enjoyable. Today, we proudly deliver first aid training across schools, nurseries, families, and professional sectors, helping thousands take their first step toward saving lives.
Información de contacto
Keystone Avenue, WF10 4TH, Castleford, Reino Unido
- 01977330102
- Natalie@1stStepsFirstAid.co.uk
- 1ststepsfirstaid.co.uk
5,0
Excelente
277 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great trainer
Interesting informative course lead by fun, knowledgeable and experienced leader who was very helpful throughout.
16 de septiembre de 2025
Respuesta de 1st Steps First Aid
Thank you for taking the time to leave a review about your first aid qualification course!
who knew training on a Saturday could be enjoyable
Never did I think training on a Saturday would be enjoyable but Natalie is a great first aid trainer and made it fun.
I’ve done 2 day first aid course a couple of times over my childcare career and I can honestly say I feel like I learned so much more with Natalie.
Can’t recommend enough……
13 de septiembre de 2025
Opinión espontánea
Respuesta de 1st Steps First Aid
Thank you very much for taking the time to leave a review. I’m so happy to hear that you enjoyed it and that you learnt so much!
Made the learning fun and has a way way…
Made the learning fun and has a way way of exhaling so you understand too fab lady.
7 de septiembre de 2025
Respuesta de 1st Steps First Aid
Thanks Amanda! 😊
Respuesta de 1st Steps First Aid
Thank you for your review. It’s great to hear that your paediatric first aid qualification course was fun!
Natalie was amazing
Natalie was amazing, made the day enjoyable despite it being on a Saturday. Was very reassuring when I needed it, I can’t recommend her enough!!!
31 de agosto de 2025
Respuesta de 1st Steps First Aid
Thanks Brooke! Congratulations on achieving your paediatric first aid qualification 😊
Natalie delivered the course in a…
Natalie delivered the course in a welcoming and calm enviroment. I learnt so much on the day and felt confident to use the skills taught to me on the day if needed. Natalie really is amazing at what she does!
30 de agosto de 2025
Respuesta de 1st Steps First Aid
Thank you for leaving a review about your paediatric first aid qualification course. Its great to hear that you learnt lots of information and that you now feel confident to deal with a first aid situation!
The course tutor was fabulous she…
The course tutor was fabulous she explained everything we needed to know down to the very last detail. The course was also enjoyable and friendly. The practical was also enjoyable anything we got wrong she'd come over and check and show what we did wrong till we got it right.
31 de agosto de 2025
Respuesta de 1st Steps First Aid
Thank you for your review Michaela. Its great to hear that you enjoyed your paediatric first aid qualification course!
The course was delivered to high…
The course was delivered to high standards and i came back with more knowledge and understanding and gained confidence in what to do in real life situations .
13 de agosto de 2025
Respuesta de 1st Steps First Aid
Thank you for leaving a review about your paediatric first aid qualification course. It’s great to hear you gained the confidence to deal with real life situations!
The first aid course was made fun and…
The first aid course was made fun and easy to understand. Thank you
10 de agosto de 2025
Respuesta de 1st Steps First Aid
Thank you for reviewing your first aid qualification course. I’m so glad to hear that you found it fun and easy to understand!
1st steps first Aid
1st steps first Aid, the hole day from start to finish, was really relaxed, Natalie was a very nice lady, made things easy to understand and take in . She couldn't do enough for everyone in our group. Some new to first aid but Natalie had different ways of communicating so everyone went anyway with greater knowledge. Highly recommend 100%. Hopefully in 3 years we will have her back . Thanks Nat
11 de agosto de 2025
Respuesta de 1st Steps First Aid
Thank you for your lovely review about your paediatric first aid qualification course. It’s great to hear that you would recommend to others!
Natalie is great!
Natalie made the course fun and exciting. Lots practical work and personal experiences shared by the group. Everyone felt very welcome and enjoyed the day.
11 de agosto de 2025
Respuesta de 1st Steps First Aid
Thank you for taking the time fi review your paediatric first aid qualification course. It’s great to hear that you enjoyed the training day!
Another well delivered first aid…
Another well delivered first aid course. The balance of information and practical time is great and Natalie’s teaching approach keeps you focused.
Definitely recommend and will be returning in 3 years to renew.
1 de agosto de 2025
Respuesta de 1st Steps First Aid
Thanks for your review Kat! It was great to train you again and I look forward to seeing you again in 3 years time.
Natalie was very friendly
Natalie was lovely, really helpful and made the course enjoyable.
11 de agosto de 2025
Respuesta de 1st Steps First Aid
Thank you for leaving a review about your Paediatric first aid qualification course! I'm glad you found the course enjoyable.
The training was given thoroughly and…
The training was given thoroughly and it was delivered so you could remember it.
9 de julio de 2025
Respuesta de 1st Steps First Aid
Thank you for leaving a review Lisa!
Great experience that gave me all the confidence I needed
Natalie was fantastic at delivering an informative yet fun first aid training course. So much so that all of the individuals at my school scored extremely high. This is down to how Natalie went over each topic in great depth. I wouldn't change anything and I will be recommending to others. After my course I had to do first aid for the first time on a fairly minor injury at work and I had the confidence and knowledge needed to do it without hesitation. Thank you for the experience.
17 de julio de 2025
Respuesta de 1st Steps First Aid
Thank you very much for your review Stacey. It’s great to hear that the course gave you the knowledge and confidence to deal with a real life first aid experience. I hope to train you again in 3 years!
The tutor made the course fun and easy…
The tutor made the course fun and easy to take everything in . I would recommend her for any training.
17 de julio de 2025
Respuesta de 1st Steps First Aid
Thank you for your recommendation Dawn. It’s great to hear you enjoyed your Paediatric First Aid qualification course!
teacher with lots of experience and…
teacher with lots of experience and well informed
9 de julio de 2025
Respuesta de 1st Steps First Aid
Thank you for leaving a review about your Level 3 Award in Emergency First Aid at Work qualification course.
Very welcoming
Very welcoming, informative and knowledgeable,
Natalie was funny and made first aid training fun.
Could not recommend this course hosted by Natalie more.
9 de julio de 2025
Respuesta de 1st Steps First Aid
Thank you for your review Mike. Learning whilst having fun is the main aim on a 1st Steps First Aid course so it’s great to hear your feedback!
I highly recommend 1st Steps First Aid
I highly recommend 1st Steps First Aid. Natalie is very friendly, she speaks about her own experiences which makes the course more enjoyable.
24 de mayo de 2025
Respuesta de 1st Steps First Aid
Thank you for your review and for choosing 1st Steps First Aid to deliver your staff's paediatric first aid qualification training.
Friendly
Friendly, involves everyone and makes you feel welcome from start to finish.
31 de mayo de 2025
Respuesta de 1st Steps First Aid
Thank you for your review!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.