Adventure Base Opiniones 

284
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The 11-day TMB experience was perfect. Our guide, Rob, was incredibly attentive from the very first minute. He was meticulous about every detail and every participant, highly attuned to the group's ne... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went on a 10 day Alta Via 1 Dolomites Hiking Trip with Adventure Base in July 2026. It was fabulous. The mountain guide Cecilia was outstanding and an amazing professional. She is one of the best in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Seamless organisation and a friendly team made the whole experience perfect. A great work up around the Aiguille du Midi and Refugio Torino was the perfect preparation with David our guide. I'd like t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Loved our guide, Rob! Inspired the team and took care of each of us. The TMB is, of course, awesome. Pretty good accommodations apart from Refugio Elena, which many consider a part of the experience (... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Operador de excursiones

Escrito por la empresa

We specialise in creating and delivering unforgettable mountain experiences. We believe in amazing environments and great people. When you combine the two, it creates something truly memorable.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

284 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(284)

20 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Exceptional experience

Completed the iconic haute route, full traverse from Chamonix to zermatt. Great support from the AB team and guide both before and during the expedition to achieve the aim around the weather.

10 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Toubkal winter ascent

Good communication from adventure base from the point of booking to arriving back home
Kit list and levels of training/fitness were in depth and informative
The transport in Morocco was punctual, the accommodation was comfortable and the hosts were friendly, helpful and welcoming
Our trek guide was very knowledgeable and made the ascent a more enjoyable experience
We were well fed and the food was tasty.
The equipment we rented was in good order and at no point did we feel the service was lacking.
Overall a great trek

6 de marzo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

I had a fantastic experience with…

I had a fantastic experience with Adventure Base. The team was incredibly professional, from the guides to the on-ground staff, who made everything run smoothly. Despite some changes to plans due to weather, they came up with excellent alternatives that added a unique and memorable element to the trip. The accommodation was comfortable, and their warm welcome and great communication made a real difference. Whether you’re after a guided experience or something custom-built, they clearly know how to deliver. Highly recommend Adventure Base for your next mountain adventure – I’m already thinking about my next trip! Four stars only because there’s always room for that little bit extra.

11 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely brilliant!!!!!

We booked a trip to mt Toubkal in October with my wife through adventure base, from start to finish the hole experience was sweet as!! The hole team took the time from the get go, to answer all our questions before booking the trip, thanks Charlie (great guy), then Beth took over and booked everything for us, the clarity of communication was awesome and made everything easy for us!! Last but not least our guide Hamid, insane knowledge of the mountains and really did his best to make us feel confortable and explained to us the marocain way, very very welcoming and not shy to answer any questions you may have!!! The full experience was brilliant I would greatly recommend adventure base, we already booked a trip in Italy for 2025 🚀🚀🚀

13 de octubre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Mixed feelings on Adventure Base

Just come back from a trip to Mera Peak, Nepal, which is no longer on their website (so I guess discontinued).

Good points:
1) They got us up the mountain (and down again).
2) Gave me an NHS Blue Light discount.
3) We got to Lukla Airport and the planes were flying, yet our guide put us on a helicopter instead (despite us having plane tickets and querying this). We were given a hefty bill. However, Adventure Base very kindly agreed to take the hit on this and pay our helicopter flights, and said that we should not have been put in that position.

Not so good:
1) Expensive Company: I’ve traveled a lot and these charge a lot more than others for similar. About £1,500 more.
2) We came into problems whilst away and needed to talk to Adventure Base. One of them eventually got in touch but then disappeared. We ended up meeting with local guides on our holiday to sort things out ourselves. Adventure Base should have been much more on hand to help, and this left our group quite stressed.
3) I felt we were mis-sold some things: the high price we paid was said to include tips for porters, however, were told by local Adventure Base guide to tip again. Also, their brochure said that the flights were from Kathmandu (where we were staying), not from another airport a night’s drive away. I don’t think this was deliberate, and I get that things can change’ but nothing was communicated.
4) Much slower than other companies with email and WhatsApp communication.

Once we got back, we reached an agreement/compromise and I am glad we have reached an amicable close.

Summary:
An average travel company that can book things for you, and it’s all OK unless something goes wrong.
Probably not geared up for travel too far from where they are based, but I’ve heard good things about their more local trips (e.g. Mont Blanc). However, based on my experience, it is unlikely that I would use them again.

17 de octubre de 2024
Opinión espontánea
Logotipo de Adventure Base

Respuesta de Adventure Base

Hi Jon,

Thank you for your feedback, and I’m sorry that your experience with us didn’t meet your expectations. As you’ll see from our previous reviews, we strive for excellence, so it’s clear that we fell short in this instance.

After speaking with both our ground team and operations team, it’s apparent that the logistics were particularly challenging. Nepal experienced severe flooding, which left Kathmandu airport out of action. Despite this, we did everything within our power—and at significant cost—to ensure you could reach your destination and tackle your main objective. Unfortunately, this required a lengthy transfer, but the alternative would have meant not even getting into the Himalayas to attempt Mera Peak.

Adventure travel, by its very nature, often involves unpredictable challenges. We pride ourselves on our ability to adapt to these (often at our own expense) to provide our clients with the best possible experience.
That said, as you mentioned, we have now removed our trips to the Himalayas. Running these trips requires the use of a local ground team, which we don’t have complete control over. This lack of oversight makes it difficult to deliver the standard of service we aim to provide.

Going forward, we are focusing on trips where we have full control. With our office in Chamonix, at the heart of the Alps, we are able to design and deliver all of our trips ourselves. This ensures we can oversee every detail, from personnel to decision-making, and offer what we believe to be the best experiences in the industry.

Thank you again for your feedback, and I hope we have the opportunity to deliver a truly exceptional adventure for you in the future.

Best regards,

Charlie Krarup

Valorada con 5 estrellas sobre 5

Mont Blanc and Alps Experience

Absolutely fantastic experience with these guys, whilst we could not summit Mont Blanc due to poor conditions, additional exciting activities were provided, from the guides to the chalet staff, friendly, welcoming and fun, I would thoroughly recommend.

18 de septiembre de 2024
Opinión espontánea
Logotipo de Adventure Base

Respuesta de Adventure Base

Hi Darren,

Thank you so much for your review. We’re delighted to hear that, despite the challenging conditions preventing a Mont Blanc summit, you still had an exciting and memorable experience with us. It’s great to know that our team - from the guides to the chalet staff - helped make your trip enjoyable.

We would like to welcome you back for another adventure!

Your Adventure Base Team

Valorada con 5 estrellas sobre 5

Best custom Trek of the TMB

We are in our late 60s. Adventure base custom built a TMB trek so we could do 6 to 8 miles per day over 14 days. Resting on days 5-6 in Courmayeur. Private rooms now and then to off set the bunk beds and barracks. Even in two hotels the dinner and breakfast were already paid just like the Refuges. The self-guided trek allowed us to do a test day when we arrived (Montenvers balcony) just to get ourselves acclimated and our climbing gear tested out. It was such a joy to meet other people on the way and to have the freedom to call our days and pace the way we wanted. The staff were present to provide assistance upon arrival, and during the trek by message to let a refuge know if we’d be late. The integration of Strava off line 3Dmap allowed us to see where we were even in the weeds. We highly recommend this company for the self-guided TMB. We look forward to using them again. Next, on to explore the Dolomites.

29 de julio de 2024
Opinión espontánea
Logotipo de Adventure Base

Respuesta de Adventure Base

Hi Rob,

Thank you so much for your review. We’re delighted to hear that you had such a rewarding experience on your custom-built Tour du Mont Blanc trek. It’s wonderful that the balance of private rooms and refuges, along with the self-guided flexibility, allowed you to enjoy the journey at your own pace. We’re glad you were able to acclimatise and test out your gear with a test day trek beforehand.

It’s great to know that our team’s support, both in person and through messaging during the trek, made your experience even smoother. We’re also pleased that the integration of Strava’s offline map was helpful along the way.

We look forward to helping you explore the Dolomites on your next adventure!

Your Adventure Base Team

Valorada con 5 estrellas sobre 5

Beth

Beth, Harriet and Charlie at Adventure Base created a custom Tour du Mont Blanc for my group of 8 senior friends. They provided the logistics to work around the UTMB and the end of the season (August 29-September 12). Our trip and daily hikes were fantastic! They arranged rest days for us to occur every 2 to 3 days where we could enjoy the culture of France, Italy, and Switzerland in turn as we hiked around the massif. I highly recommend this very skilled company, especially if you want some customization in a Mont Blanc trek.

12 de septiembre de 2024
Opinión espontánea
Logotipo de Adventure Base

Respuesta de Adventure Base

Hi Vic,

Thank you so much for your wonderful review. We’re delighted that you and your group had such a fantastic experience on your custom Tour du Mont Blanc Trip. Beth, Harriet, and Charlie will be thrilled to know that the logistics and planning made your trip enjoyable.

It’s great to hear that the balance of hiking and rest days allowed you to fully enjoy the culture of France, Italy, and Switzerland. We're so pleased that the customisation worked well for your group and that you’d recommend Adventure Base.

We hope to welcome you and your friends back for another adventure in the future!

Your Adventure Base Team

Valorada con 5 estrellas sobre 5

Exceeded Expectations

Charlie, Olly, and Beth….thank you for arranging an incredible journey through the Alps. We trekked every step of the 121 mile trail through sun, rain, sleet (not really), and snow (really) and loved every minute of it. The arrangements were great or at least comfortable, the refuge staffs were friendly, and the soup was hot. Our fellow hikers were great and we made some friends on the trail. Adventure Base was great, we made a lot of last minute changes which you happily accommodated, you checked in on us during the trip. We really felt like you cared. This was a once in a lifetime experience. I am glad we chose Adventure Base!

3 de septiembre de 2024
Opinión espontánea
Logotipo de Adventure Base

Respuesta de Adventure Base

Hi Philip,

Thank you so much for your wonderful review. We’re thrilled to hear that your journey through the Alps was such an incredible experience. Charlie, Olly, and Beth will be delighted to know they played a part in making your adventure so memorable. It’s great to hear that despite the mix of weather, you enjoyed every moment of the trek, and we’re glad the arrangements, friendly staff, and hot soup helped along the way!

We’re especially pleased to know that our team’s flexibility and support during your trip made you feel cared for. It’s fantastic that this once-in-a-lifetime experience was everything you hoped for, and we’re so happy you chose Adventure Base.

We hope to welcome you back for another adventure in the future!

Your Adventure Base Team

Valorada con 4 estrellas sobre 5

Had a great experience with Adventure…

Had a great experience with Adventure Base
The guides Jon, Nacho and Farran were outstanding and very professional.
Thank you to the on-ground team of Beth, Olly, Lucy and Calvin for making my Chamonix stay run so smoothly

Highly recommend Adventure Base for any future mountain challenges

1 de septiembre de 2024
Opinión espontánea
Logotipo de Adventure Base

Respuesta de Adventure Base

Hi Glenn,

Thank you for your review. We’re so glad to hear that you had a great experience with us, and it’s wonderful to know that Jon, Nacho, and Farran made a strong impression with their professionalism. We’ll be sure to pass on your thanks to Beth, Olly, Lucy, and Calvin, who are delighted to have helped make your stay in Chamonix run smoothly.

We appreciate your recommendation and look forward to welcoming you back for future mountain challenges!

Your Adventure Base Team

Valorada con 5 estrellas sobre 5

Living life in the French Alps

From our guides to our catering staff everything was spot on. The chalet is in a great location directly in the centre of chamonix not to far from the pedestrianised street. A warm welcome and great communication was presented by each member of the adventure base team. I even managed to meet Beth from the office as I was coming off Arête des Cosmiques. If you're up for a challenge and you want to try something you've never done before I would definitely recommend it but I must warn you, you may go home wanting more . Thank you for everything it's been a blast

11 de septiembre de 2024
Opinión espontánea
Logotipo de Adventure Base

Respuesta de Adventure Base

Hi Seán,

Thank you so much for your 5-star review! We’re delighted that you enjoyed your experience, from the guides and catering staff to the chalet's location. It's great to hear that our team's communication and warm welcome made a positive impact on your stay, and meeting Beth during your adventure sounds like perfect timing!

We’re glad the trip left you wanting more, and we’d love to welcome you back for another challenge in the future. Thanks again for your feedback - it was a pleasure having you with us!

Your Adventure Base Team

Valorada con 5 estrellas sobre 5

Adventure Base TMB MAGIC! …

Adventure Base made our adventure not only possible but flawless! Our TMB itinerary was on target with nightly reservations and luggage drop offs daily on time. Beth was so personable and made her accessible to any questions we had. Don’t hesitate to plan your tour de Mont Blanc with AB! We highly recommend the process from start to the finish line!!

10 de agosto de 2024
Opinión espontánea
Logotipo de Adventure Base

Respuesta de Adventure Base

Thank you so much for your glowing review, Julie! We’re delighted to hear that your Tour du Mont Blanc experience was flawless and that everything, from the itinerary to the luggage drop-offs, ran smoothly. Beth will be thrilled to know she made a positive impact on your journey, and we’re glad she could assist you along the way.

It’s wonderful to hear that you recommend Adventure Base, and we’re truly grateful for your kind words. We look forward to welcoming you back for another adventure in the future!

Your Adventure Base Team

Valorada con 3 estrellas sobre 5

On mountain experience 10/10, base camp logistics could be improved

I recently went on an Adventure Base Gran Paradiso & Mont Blanc trip. Our Guide, Miha, was absolutely amazing and gave us an incredible week in the mountains even if we weren’t able to summit MB. His experience, expertise, warm nature, and genuine care to support us was incredible and I’d love to climb with him again in the future. We managed to summit Gran Paradsio but due to poor weather and rockfall conditions in the colouir, we didn’t attempt a summit of MB. Instead we spent the rest of the week doing a technical ridge one day, Allalinhorn in Switzerland another, and indoor climbing the last morning as the rain was really coming down. Given the situation, Miha did his very best to accommodate an alternative itinerary and we all really appreciate the efforts he put in.

The Base Camp experience was a little bizarre with 1 dinner and two breakfasts provided. The fridge was kept completely full for these few meals and so it was difficult to source and keep our own goods for our own meals during the week, we were also forbidden from using the stock! This necessitated the need to eat out for every evening meal which made the trip a little more expensive than I was initially hoping. Further, because we didn’t attempt Mont Blanc we spent a lot more time in the apartment than we expected and this compounded this issue further - it was generally impossible to do anything ourselves in the apartment apart from simple breakfasts - toast and cereal etc.

It was only during the trip that it became apparent that summiting MB during July and August is becoming increasingly unlikely due to the changing climate in Chamonix and how unstable the colouir is during these months. It would have been nice if Adventure Base made this more clear during the booking process and gave stats on summit success rates during each month. If you are going to book, as far as I understand, the best chance of summiting is in early June, or September.

In summary, the on mountain experience was amazing but I felt that we payed quite a high premium for access to the base camp apartment but didn’t get much value out of it.

11 de agosto de 2024
Opinión espontánea
Logotipo de Adventure Base

Respuesta de Adventure Base

Hi Tristan,

Thank you for your detailed feedback on your recent Gran Paradiso & Mont Blanc trip. We're delighted to hear that your on-mountain experience with Miha was such a success. He is truly an exceptional guide, and we're glad he made your week in the mountains so memorable, even with the change of plans.

We hear your concerns regarding the Mont Blanc summit ascent. Fortunately, this has only happened on a couple of trips. Conditions are becoming increasingly unpredictable, with warmer summer months leading to increased rockfall and cooler months bringing heavier snowfall, both of which present challenges. We always strive to communicate these factors during the booking process. We want to provide everyone with the best chance of success and be transparent about the risks involved. Based on your feedback, we’ll be adding more information about it on our website to make this even clearer for future adventurers.

Regarding the base camp experience, we appreciate your comments and are genuinely sorry that it didn’t meet your expectations. Interestingly, you’re the first guest to mention this about the apartment, but we’ve already started conversations internally about how we can improve the setup and provide a more flexible and guest-friendly experience. We’re grateful for your input as it helps us to continuously improve.

Thank you again for sharing your thoughts. Your feedback helps us to continue to raise the bar. We hope we’ll have the chance to welcome you back for another adventure, perhaps with a second shot at Mont Blanc!

Your Adventure Base Team

Valorada con 4 estrellas sobre 5

Great guided experience on the Tour de Mont Blanc

I participated in Adventure Base's 11-day, guided version of the Tour de Mont Blanc. Overall, the experience was extremely memorable thanks to the good weather and our fantastic guide, Sole. She did a wonderful job of encouraging everyone through the trek and adapting the pace of each day to fit the group's mood. She also shared many interesting stories and facts about the area, including the best places to find yummy food! With respect to the tour itself, I appreciated the diversity of the routes and the different types of accommodations we stayed in as these two things made each day fresh and exciting. The only negative aspects were (a) I wasn't made aware of some additional costs beforehand (e.g., lunch and transport fees); and (b) it didn't seem like Adventure Base thoroughly screened group members with respect to their fitness for the trek (though I understand that is a difficult thing to do on paper). The latter point put a bit of damper on the trip when some people had to drop out. For this reason, I rated my experience with Adventure Base a 4 out of 5.

14 de agosto de 2024
Opinión espontánea
Logotipo de Adventure Base

Respuesta de Adventure Base

Thank you so much for your detailed review, Kathrine! We're pleased to hear that you had such a memorable experience on the Tour de Mont Blanc, and that Sole helped make the trek enjoyable and informative. We appreciate your feedback on the additional costs and fitness screening – we’ll take this on board to improve future trips. We’re always striving to make our adventures as seamless as possible and hope to welcome you back for another journey soon! Your Adventure Base Team

Valorada con 5 estrellas sobre 5

Superlatives not enough

There aren’t really enough superlatives for this trip. The scenery is gorgeous, the climbing is tough and exhilarating, choice of refugi and hotels/hostels spot on. Fellow hikers were a great bunch and the star was really Marta, our smart, kind and fun guide. 6/5 from me and I’m coming back for more!

15 de agosto de 2024
Opinión espontánea
Logotipo de Adventure Base

Respuesta de Adventure Base

Thank you so much for your wonderful review, Jane! We're thrilled to hear you had such an incredible experience and that the scenery, accommodations, and especially Marta, made the trip unforgettable. We can't wait to welcome you back for another adventure!
Your Adventure Base Team

Valorada con 4 estrellas sobre 5

Gran Paradiso and Mont Blanc

Great hosts (Calvin & Lucy) and centralised accommodation in Chamonix.
Very experienced and knowledgeable guides (Fabio and Tom) who made me feel safe at all times.
My only complaint is the established deviations from the itinerary which led to unexpected events and misunderstandings; this could be avoided by providing an up-to-date itinerary.

17 de julio de 2024
Opinión espontánea
Logotipo de Adventure Base

Respuesta de Adventure Base

Hello Matt,
Thank you for your review and for sharing your feedback with us. We're delighted to hear that you had a positive experience with our hosts Calvin & Lucy and our guides Fabio & Tom. We apologise for the deviations from the itinerary and any misunderstandings that resulted. We'll work on providing a more up-to-date itinerary to enhance the experience for our future guests.
We hope to welcome you back on another adventure soon!
The Adventure Base Team

Valorada con 5 estrellas sobre 5

Mont Blanc Adventure Base

What an amazing experience with Adventure Base. We were welcomed at the base camp apartment by Calvin and Lucy who looked after us while in Chamonix. The food was amazing and they were so helpful!

We climbed Gran Paradiso in the first part of the week with our excellent guide Lars. He had a wealth of knowledge and helped us reach the summit with some amazing weather! After a days rest, we then started the ascent of Mont Blanc. We were then joined by a second guide Mikel who again was very experienced and aided us in reaching the summit. He had our safety as paramount at all times and was always on hand to answer our questions. The summit experience is something that I will never forget and our guides Lars and Mikel did everything they could to get us there so thank you!

After speaking to others in the mountain huts, it’s clear to see that Adventure base has thought a lot about the trip itinerary and has fine tuned it to give you the best chance of summit success on Mont Blanc.

I will never forget the experience and I am really happy that I booked with adventure base, thank you!

4 de agosto de 2024
Opinión espontánea
Logotipo de Adventure Base

Respuesta de Adventure Base

Wow thank you for taking the time to share this review. This means a lot to us. We are delighted you had such a positive experience and we hope you can adventure with us in the future. The Adventure Base Team.

Valorada con 5 estrellas sobre 5

Great company

Great company, great guides. Very well organised and laid out trip where we bagged not just one summit (Mont Blanc) but two in the same week with Gran Paradiso as well! Good job all around.

31 de julio de 2024
Opinión espontánea
Logotipo de Adventure Base

Respuesta de Adventure Base

Thanks for the review Peadar. It was a pleasure having you out with us and delighted you got your two summits. Great work. The Adventure Base Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más