Another customer scammed by false advertising for easy returns with full refund to the credit card of the customer. Run around of filling out paperwork and a universal, automated response with no d... Ver más
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Consulta las opiniones de los clientes
On Jun 21st , I purchased a pantsuit from aflareboutique. When I received it it was wrinkled and stuffed in a plastic bag. I tried it on and the merchandise did not fit. I returned the merchandise aft... Ver más
Bought a white dress, it's supposed to be all Linen. There was nothing linen in this dress, cheap looking material, of course, no label to show you. What's even in the product itself, sent $40 bucks... Ver más
La empresa ha respondido
I ordered leather woven mules and what I got was PU. The photos were of leather shoes. False advertising. I wanted leather.UPDATE: I was given a great discount on a second purchase and the customer s... Ver más
La empresa ha respondido
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They are scammers.
They are scammers.
The product is terrible—poorly cut and beyond repair.
They refuse to issue a refund and want to give store credit for this lousy shop instead. To top it off, they have the nerve to demand we ship the return all the way to China, even though they have an address in California.
Don't buy here; don't be fooled by pretty photos and a "boutique" name—it should have been called "Scammer's Warehouse."

Respuesta de Aflairboutique
Product had a horrific sour smell
Product had a horrific sour smell. No tags attached, which was asked for in return process.
Return process is full of hassles, not set up for ease of return, and cost of return is customer responsibility.
False advertising of “hassle free” returns.
Vast amount of paperwork and photos requested for return.

Respuesta de Aflairboutique
Tried to return an item
Tried to return an item. They made it so difficult it’s not even worth it. Took 8 paragraphs just for them to explain the process, requiring photos, tracking and inspections. The quality is cheap… aka China. Save your money. I’ll never shop here again.

Respuesta de Aflairboutique
I ordered a dress for a wedding over a…
I ordered a dress for a wedding over a month before the event. After 3 weeks I checked on the status and the dress had not shipped. I wrote an email and they assured me they would get the dress to me before the event. After a few more days of nothing I received an email informing that the dress was out of stock and asking if I would like to purchase something else. At this point I was very doubtful anything else online would arrive in time so I requested a refund. Like others have stated I was dragged through a lengthy and time consuming ordeal of filling out PDF forms exactly as they wanted them and providing screenshots, to “prove my identity.” Which were only stall tactics used in hopes of me not being willing to complete. One form was sent TWICE for me to fill out, and the last form asked me to describe why I was unsatisfied with the product. I NEVER RECEIVED A PRODUCT. All responses were sent via A.I. or heavily translated. It would also appear that the only 5 star reviews they have are written by non native English speakers. AVOID!!!

Respuesta de Aflairboutique
My 83 year old mother could not get the…
My 83 year old mother could not get the shirt (of very marginal quality) on - she has limited range of motion in her shoulders. We tried to return it- the tags never came off. This company requires a photo being sent of the merchandise, with the tag on it, then they might send you the directions to return it at your own cost -- putting a 30 day timeframe on all of it. For an elderly person to achieve all of this is unlikely. I had already packed it up and mailed it at my expense back to them to the address that was on their label. I have been informed that is not going to work. NEVER ORDER ANYTHING FROM THIS shady and shameful website.

Respuesta de Aflairboutique

Respuesta de Aflairboutique
The outfit was definitely not the same as advertised
The outfit was definitely not the same elegant material that was advertised. You will never get your money back. It isn’t an option. Your only option is a store credit. So if you return the item it has to go to China, so not only will you be charged for shipping, but you will need to keep sending them tracking/status info during that time. Once they receive it you will only be eligible for a store credit. Or you can opt to keep the falsely advertised item, and you will receive a 50% refund. But again only in the form of a store credit. So it is impossible to get refunded to your original form of payment. I will never shop here again

Respuesta de Aflairboutique

Respuesta de Aflairboutique
I would like to give NO stars
I would like to give NO stars! This is absolutely a scam! I ordered a beautiful pink suit and white shirt . What I received!!! A very cheap fushia suit and no blouse! Absolutely no resolve! Their offer? I can send the suit back, to China? At my expense? Or keep it and get a 50percent refund? On a suit I never ordered or a shirt I never received!!! DO NOT ORDER FROM THIS SITE!

Respuesta de Aflairboutique
This is the first response to my return…
This is the first response to my return request for receiving poor quality product nothing like picture and item description. 1)Return product to China at customers expense. 2) Complete 3 forms of product purchase with pictures. 3) 4 weeks to process return 4) Refund in store credit

Respuesta de Aflairboutique
DON’T WASTE YOUR TIME OR YOUR MONEY
DON’T WASTE YOUR TIME OR YOUR MONEY. They are misrepresenting big time! I bought a dress that I planned on wearing to a formal outing and it looked like an old bedsheet. Horrible quality & horrible customer service. I was told that for their return policy, apparently they had to outsource my dress to China, they would not pay for the shipping back. I could either keep the dress and only get half a refund, or return it to China (which would take 3-4 weeks) & then go through an inspection of the box and the dress (another 1-2 weeks) and I’d get the entire refund. Save yourself the stress ladies, I literally took the dress out of the box, tried it on, laughed and put it back in the box & I'm going through all of this.

Respuesta de Aflairboutique
Products were of poor quality materials…
Products were of poor quality materials and very cheaply made. Returns and refunds were made impossible. Terrible customer service stringing me along and making excuses why returns were no longer possible even 2 weeks after purchase. A total scam business

Respuesta de Aflairboutique
I was greatly displeased with the…
I was greatly displeased with the quality and false advertising. They advertised a linen outfit. Upon receiving it, it was cheaply made, 95%polyester, 5%spandex. And a wierd printed texture as well.
I couldn't even give it away and had to throw it away. Just understand that you aren't getting what's advertised.

Respuesta de Aflairboutique
Scam Business
Scam! 1. Sent a similar but the "wrong dress". 2. Package came from California but they demanded it be returned to China. This is so they can keep part or all of your money. 3. The items are rags to be thrown away. 4. They demand you fill out multiple forms over and over again so you give up. 5. Phone number does not work. They give a fake location.

Respuesta de Aflairboutique
False advertising, good customer service
I ordered leather woven mules and what I got was PU. The photos were of leather shoes. False advertising. I wanted leather.UPDATE: I was given a great discount on a second purchase and the customer service was excellent. I'm pleased just not 5 stars worth. So from one star to three.

Respuesta de Aflairboutique
This place is a scam
This place is a scam. What I bought and what I got was 2 different things. The quality was crap and the material cheap. The return (well there is no return or refund process) they give store credit or you send the pkg back to china. Buyer beware

Respuesta de Aflairboutique
If I could give zero stars I would
If I could give zero stars I would. This will teach me to read online reviews before I order. As many have stated, returns are a nightmare. I emailed them and said I wanted to return the item and told them why. So they send me this form to fill out it has to be filled out in PDF form. And I have to include photos of their confirmation email in this PDF. So I do that and then they send me back another form that I have to fill out stating why I want to return it. And there are a lot of questions on these forms. Useless questions that they should have answers to. Finally, I get an email that says I can return it, but I have to send it to China and pay any customs and shipping. And I have to send a video and pictures of my packing and shipping procedure. Or, they can offer me a 50% refund. Now somewhere in that email that I didn’t see at first it says that refund would be in Store credit. I told him I didn’t want Store credit. I wanted it back on my credit card. All they have done is give me Store credit. I am very upset with this company and recommend nobody, nobody order from them. I hope if you’re reading this that you haven’t ordered yet.
After reading the companies response, I will not bother to contact them. They have proven time and time again that they have no desire to actually resolve it. They’ve sent email replies over and over that basically say this is our policy. I’m done wasting my time with them. And as for the “store credit“ it wasn’t enough to even buy anything on their site.

Respuesta de Aflairboutique
DO NOT ORDER FROM THIS SITE!!
DO NOT ORDER FROM THIS SITE!!! scam scam scam alert! I bought two dresses from this website when they came the quality and craftsmanship of the dresses was so poor it honestly looks like it was zipped through a home, sewing machine in under five minutes. I couldn’t wear either of the dresses I ordered, and when I asked for a refund, I was told in order for a full refund. I would have to send back the addresses or I could do an 85% store credit refund so really they’re keeping your money either way.

Respuesta de Aflairboutique
Worst company ever
Worst company ever! Total SCAM!! Sent the wrong item and then wont give me my money back and wants ME to pay to return it! Have emailed back and forth 20 times with no resolution. They are the worst! Do NOT buy from them ever! Chinese crap!

Respuesta de Aflairboutique
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