Aflairboutique Opiniones 

80
•
TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Another customer scammed by false advertising for easy returns with full refund to the credit card of the customer. Run around of filling out paperwork and a universal, automated response with no d... Ver más

Valorada con 1 estrellas sobre 5

On Jun 21st , I purchased a pantsuit from aflareboutique. When I received it it was wrinkled and stuffed in a plastic bag. I tried it on and the merchandise did not fit. I returned the merchandise aft... Ver más

Valorada con 2 estrellas sobre 5

Bought a white dress, it's supposed to be all Linen. There was nothing linen in this dress, cheap looking material, of course, no label to show you. What's even in the product itself, sent $40 bucks... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I ordered leather woven mules and what I got was PU. The photos were of leather shoes. False advertising. I wanted leather.UPDATE: I was given a great discount on a second purchase and the customer s... Ver más

La empresa ha respondido


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

80 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 94% de las opiniones negativas

Suele responder en menos de 1 semana

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1,6

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(80)

80 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Terrible choice to buy from this…I have already sent you the information you requested and you still have provided no help or refund.

Terrible choice to buy from this company. It does not offer free returns. You end up spending $50+ dollars to return by the time you pay international shipping, taxes, etc. Loathing was extremely cheaply made.
Do not order without reading all of small print!!

21 de julio de 2026
Opinión espontánea
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Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the product quality and return costs, and we appreciate you taking the time to share your feedback.

We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

Do not purchase from them

Do not purchase from them - The dress was a terrible quality and not at all what was pictured (false advertising). They also do not offer their return policy on their website.

It looks like I will have to pursue a charge back with my credit card company and report them.

20 de julio de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the product quality, how the item compared to your expectations, and the return process.

We sincerely apologize for the disappointment and frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

This is a fraudulent company

This is a fraudulent company! I ordered my mom an outfit and it was huge. I had to email them in order to return it. After filling out SIX pages of paperwork for the return, I was told I could either return the product to China, or get a partial refund. They said the China option would take a very long time and I would have to show proof I returned it, blah blah blah. I chose the partial refund. I had to fill out MORE paperwork. Then I am told the partial refund was for a store credit. Do not order from this company!

16 de julio de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the sizing, return process, and resolution offered, and we appreciate you taking the time to share your feedback.

We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

AVOID THEM

AVOID THEM. they are scam. I bought 2 pieces of clothes. They were very low quality. I wanted to rerun them, They asked me to fill out several forms and sign and send back to them. Finally after 11 emails, they said that I had to return and pay for shipment myself. have to return it ti China and that also will have several steps, including taking picture form each step. They also gave me an option to keep their low quality product and they would me store credit. Don't buy from them.

1 de julio de 2026
Opinión espontánea
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Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the product quality and the return process, and we appreciate you taking the time to share your feedback.

We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

The flannel dress fabric was nearly…

The flannel dress fabric was nearly plastic.

After 4 emails back and forth this is the return policy.

If you choose to return the product, please note that several steps will require your attention. You will need to actively monitor your return shipment and notify us when you send it. This requires regular tracking checks and additional communication on your part. You must also provide clear photos of both the packaging process as you prepare the item for shipping and detailed images of the product itself before dispatch. These photos are essential for processing your return. In contrast, our recommended partial refund option simplifies the process - we handle most steps automatically, eliminating the need for tracking, photos, and additional communication while saving you time and effort.

A return may take up to 3-4 weeks due to processing and communication delays. Once the returned item is received, our quality control team will inspect it within 1-2 weeks. If the product meets the eligibility criteria for a refund, we will initiate the refund process after the inspection is complete. If you choose to return the package rather than a partial refund, please note that you'll need to manage complex packaging and labeling requirements. To make things easier, we recommend opting for the partial refund, which we can process directly, saving you both time and effort.

We want to do everything we can to assist you and hope you can choose between the two options. Please let us know which option you prefer so that we can arrange the refund or return process for you.

Refunds are issued in the form of store credit. The final approved amount will be issued as store credit, which has no expiration date and can be accessed by logging into your account with the email used for your purchase.

9 de julio de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the fabric quality and the return process, and we appreciate you taking the time to share your detailed feedback.

We sincerely apologize that your experience was not the positive one we strive to provide. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

One of THE WORST shopping experiences ever. Start to finish.

I easily do 75 percent of my shopping online and when I tell you that this company is one of THE WORST that I have EVER encountered. They are unethical. They are deceptive. They are simply looking for ways to get your money while you receive NOTHING LIKE what you thought you would get in return. Scammers indeed.

1) They use fake photos to represent their products which look like they cost no more than $10 to make. In fact, I am going to have an organization look into if they are treating their workers well. If they are scamming consumers, they very well may be scamming their employees too.

2) They act like they are a local company (why does it have New York in the name when their business address is Sacramento, California?) when things actually ship from and you have to return them to China. There is ZERO EVIDENCE of China being involved on the site.

3) One of their BIGGEST LIES is they claim that they have a "60-day hassle-free return policy" when, in actuality, they lie about what they are sending, overcharge you for the cheap items and then badger you into taking a store credit. When you refuse, then they make it exhaustingly frustrating to return the item by making you fill out forms, take pictures and spend about half of what the item initially cost (on your dime) to send it back. WHAT IS HASSLE-FREE ABOUT THAT? Even my post office agent wondered if the return address IN CHINA is legit because it was too long to put on a customs form.

Never trust this company. They are dishonest and deceptive from start to finish.

8 de junio de 2026
Opinión espontánea
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Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the product quality, shipping, and return process, and we appreciate you taking the time to share your detailed feedback.

We sincerely apologize that we fell short of the experience you expected. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

BUYERS BEWARE!!

BUYERS BEWARE!!! Horrific company. They should be forced to close. Product came defected, uneven waist line, can't even wear it! Best they can do is a store credit?? My credit card company will be doing a charge back. But, who wants to go through all that??

24 de junio de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your frustration regarding the defective item and the resolution offered, and we appreciate you taking the time to share your feedback.

We sincerely apologize for the inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

Do not buy here these are scammers…

Do not buy here these are scammers selling fake clothes nothing like show in the pictures. Buyers be aware once you spend here you will lose your money

23 de junio de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the items you received, and we appreciate you taking the time to share your feedback.

We sincerely apologize that your experience was not the positive one we strive to provide. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

Just awful

Just awful. They are not local. The quality is poor. Returning is made incredibly difficult. The clothes don’t match the picture. Buyer beware.

Update- they respond and as if they want to help but all they do is send another form to complete and will not release refund instructions. SCAMMERS already filled out one so clearly a tactic.

5 de julio de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the product quality, return process, and how the items compared to the photos, and we appreciate you taking the time to share your feedback.

We sincerely apologize that we fell short of your expectations. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

Returns are NOT hassle free

The website says hassle free returns and in order to return merchandise you need to provide your order number. I sent my email requesting to return the item since it was absolutely not what it appeared on the website and provided my order number. I received a long email back with them telling me they are looking out for my privacy, but they need me to fill out this extensive return fo with all of my personal information, including part of my credit card, and they insist on a screen shot of my entire order with all of my information to prove it is me. I wrote them and said that they should have all of my information with just my order number. They wrote me back and creatively said they will not return the merchandise unless I give them all of my personal information. While their website says hassle free”hassle free returns”, they are putting my personal information at risk in order to return an item that is just subpar. I have no idea who is asking for my personal information and they are creatively asking for it under the umbrella of they are looking out for me. I will never order from this company again and their business practices are suspect. What a waste of money and I will be notifying my bank and BBB.

1 de julio de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience with our return process did not meet your expectations. We understand your concerns regarding the information requested during the return process, and we appreciate you taking the time to share your feedback.

The information we request is intended to help verify orders and protect our customers' accounts. We sincerely apologize for any frustration this may have caused.

Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

If I could give zero stars I would

If I could give zero stars I would. The dress looks nothing like the picture or website description. When I tried to start an "easy, hassle-free return" they told me I'd have to fill out multiple forms and pay shipping fees to CHINA! Then they offered a partial refund in the form of store credit only. I don't want store credit becasue I'd never order from this shady site again! Buyer beware!!

30 de junio de 2026
Opinión espontánea
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Respuesta de Aflairboutique

Hi,

We are sorry to hear that your dress did not meet your expectations and that you were disappointed with its appearance. We also understand your frustration regarding the return process and appreciate you taking the time to share your feedback.

Our products are shipped directly from our warehouse, which helps us keep our prices competitive. We sincerely apologize that your experience did not meet the standard we strive to provide.

Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

Fool me once shame on you

Fool me once shame on you! I wish I would have read reviews before I spent $134 with this company, Wasted money! THIS COMPANY IS A SCAM!! Clothes looks nothing like what I ordered.What I received was a prototype.fake and ugly. I unsubscribe to there emails and reported them as well.Because of this company I will never ever order a dam thing on SHOP.I even deleted the app.SHAMEFUL!!!

30 de junio de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your order did not meet your expectations and that you were disappointed with the items you received. We understand how frustrating this experience must have been, and we appreciate you taking the time to share your feedback.

Our goal is to provide quality products and a positive shopping experience for every customer. We sincerely apologize that we fell short in your case.

Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

Stole my money

Stole my money I am disputing the charge

16 de junio de 2026
Opinión espontánea
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Respuesta de Aflairboutique

Hi,

We are sorry to hear about your experience and understand your frustration. We take concerns like this seriously and appreciate you bringing this to our attention.

Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution as quickly as possible.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

If I could give this company below a 0…

If I could give this company below a 0 rating, I would! This company is not legit. They disguise themselves as a US company but their products ship from China to their warehouse in Montebello CA to you. There merchandise is crap. If you want to return the item, they require you to ship the item back to China or offer 85% discount on your next order. They will not refund you your money. Do not order from this company unless you want to throw your money away.

15 de junio de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your frustration regarding the product quality, shipping process, and return policy, and we appreciate you taking the time to share your feedback.

Our products are shipped directly from our warehouse, which allows us to offer a wide selection of styles at competitive prices. We sincerely apologize that your experience was not a positive one.

Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 2 estrellas sobre 5

This place is a SCAM

This place is a SCAM. Same stuff from Shein they sell at a markup. Comes from China and takes forever to come in. It didn't fit AND I went by the chart, to exchange they wanted 20$ !! requested a return
We shall see what they say
UPDATE: they only give store credit!

24 de junio de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the product quality, sizing, shipping, and return process, and we appreciate you taking the time to share your feedback.

We strive to provide a positive shopping experience for every customer, and we sincerely apologize that we fell short in your case. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

I am so dissapointed in this…

I am so dissapointed in this store.First the dress was not what I spected.Not only did it come a day late but it didnt fit in the bust.When I asked how to get a refund, they DONT give a refund you have to go through amission and pay shipping cost to Shina or get and 85% credit to buy something else.
PLEase don't get fooled like I did

25 de junio de 2026
Opinión espontánea
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Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your disappointment regarding the fit, delivery, and return process, and we appreciate you taking the time to share your feedback.

We sincerely apologize that we were unable to provide the experience you expected. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

Everything they offer can be purchased…

Everything they offer can be purchased on other sites for half the price

22 de junio de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that you were disappointed with your experience. We appreciate you taking the time to share your feedback, as it helps us continue improving our products and services.

Please email us at support@aflairboutique.com with your order number if there is anything we can assist you with. Our team will be happy to review your concerns and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

Terrible return experience

The dresses were fine. The return experience has been a 10 day challenge with no resolution yet. I am waiting to get a return code. I’ve completed two long forms with all my info that they should already have. Frustrating, and feels very scammy. I do not recommend. Update: now they’ve offered 85% in-store credit or return items to China at my expense. Avoid this site.

15 de junio de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience with our return process did not meet your expectations. We understand your frustration regarding the delays and return options, and we appreciate you taking the time to share your feedback.

We sincerely apologize for the inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

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