Another customer scammed by false advertising for easy returns with full refund to the credit card of the customer. Run around of filling out paperwork and a universal, automated response with no d... Ver más
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Consulta las opiniones de los clientes
On Jun 21st , I purchased a pantsuit from aflareboutique. When I received it it was wrinkled and stuffed in a plastic bag. I tried it on and the merchandise did not fit. I returned the merchandise aft... Ver más
Bought a white dress, it's supposed to be all Linen. There was nothing linen in this dress, cheap looking material, of course, no label to show you. What's even in the product itself, sent $40 bucks... Ver más
La empresa ha respondido
I ordered leather woven mules and what I got was PU. The photos were of leather shoes. False advertising. I wanted leather.UPDATE: I was given a great discount on a second purchase and the customer s... Ver más
La empresa ha respondido
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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 94% de las opiniones negativas
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Terrible choice to buy from this…I have already sent you the information you requested and you still have provided no help or refund.
Terrible choice to buy from this company. It does not offer free returns. You end up spending $50+ dollars to return by the time you pay international shipping, taxes, etc. Loathing was extremely cheaply made.
Do not order without reading all of small print!!

Respuesta de Aflairboutique
Do not purchase from them
Do not purchase from them - The dress was a terrible quality and not at all what was pictured (false advertising). They also do not offer their return policy on their website.
It looks like I will have to pursue a charge back with my credit card company and report them.

Respuesta de Aflairboutique
This is a fraudulent company
This is a fraudulent company! I ordered my mom an outfit and it was huge. I had to email them in order to return it. After filling out SIX pages of paperwork for the return, I was told I could either return the product to China, or get a partial refund. They said the China option would take a very long time and I would have to show proof I returned it, blah blah blah. I chose the partial refund. I had to fill out MORE paperwork. Then I am told the partial refund was for a store credit. Do not order from this company!

Respuesta de Aflairboutique
AVOID THEM
AVOID THEM. they are scam. I bought 2 pieces of clothes. They were very low quality. I wanted to rerun them, They asked me to fill out several forms and sign and send back to them. Finally after 11 emails, they said that I had to return and pay for shipment myself. have to return it ti China and that also will have several steps, including taking picture form each step. They also gave me an option to keep their low quality product and they would me store credit. Don't buy from them.

Respuesta de Aflairboutique
The flannel dress fabric was nearly…
The flannel dress fabric was nearly plastic.
After 4 emails back and forth this is the return policy.
If you choose to return the product, please note that several steps will require your attention. You will need to actively monitor your return shipment and notify us when you send it. This requires regular tracking checks and additional communication on your part. You must also provide clear photos of both the packaging process as you prepare the item for shipping and detailed images of the product itself before dispatch. These photos are essential for processing your return. In contrast, our recommended partial refund option simplifies the process - we handle most steps automatically, eliminating the need for tracking, photos, and additional communication while saving you time and effort.
A return may take up to 3-4 weeks due to processing and communication delays. Once the returned item is received, our quality control team will inspect it within 1-2 weeks. If the product meets the eligibility criteria for a refund, we will initiate the refund process after the inspection is complete. If you choose to return the package rather than a partial refund, please note that you'll need to manage complex packaging and labeling requirements. To make things easier, we recommend opting for the partial refund, which we can process directly, saving you both time and effort.
We want to do everything we can to assist you and hope you can choose between the two options. Please let us know which option you prefer so that we can arrange the refund or return process for you.
Refunds are issued in the form of store credit. The final approved amount will be issued as store credit, which has no expiration date and can be accessed by logging into your account with the email used for your purchase.

Respuesta de Aflairboutique
One of THE WORST shopping experiences ever. Start to finish.
I easily do 75 percent of my shopping online and when I tell you that this company is one of THE WORST that I have EVER encountered. They are unethical. They are deceptive. They are simply looking for ways to get your money while you receive NOTHING LIKE what you thought you would get in return. Scammers indeed.
1) They use fake photos to represent their products which look like they cost no more than $10 to make. In fact, I am going to have an organization look into if they are treating their workers well. If they are scamming consumers, they very well may be scamming their employees too.
2) They act like they are a local company (why does it have New York in the name when their business address is Sacramento, California?) when things actually ship from and you have to return them to China. There is ZERO EVIDENCE of China being involved on the site.
3) One of their BIGGEST LIES is they claim that they have a "60-day hassle-free return policy" when, in actuality, they lie about what they are sending, overcharge you for the cheap items and then badger you into taking a store credit. When you refuse, then they make it exhaustingly frustrating to return the item by making you fill out forms, take pictures and spend about half of what the item initially cost (on your dime) to send it back. WHAT IS HASSLE-FREE ABOUT THAT? Even my post office agent wondered if the return address IN CHINA is legit because it was too long to put on a customs form.
Never trust this company. They are dishonest and deceptive from start to finish.

Respuesta de Aflairboutique
BUYERS BEWARE!!
BUYERS BEWARE!!! Horrific company. They should be forced to close. Product came defected, uneven waist line, can't even wear it! Best they can do is a store credit?? My credit card company will be doing a charge back. But, who wants to go through all that??

Respuesta de Aflairboutique
Do not buy here these are scammers…
Do not buy here these are scammers selling fake clothes nothing like show in the pictures. Buyers be aware once you spend here you will lose your money

Respuesta de Aflairboutique
Just awful
Just awful. They are not local. The quality is poor. Returning is made incredibly difficult. The clothes don’t match the picture. Buyer beware.
Update- they respond and as if they want to help but all they do is send another form to complete and will not release refund instructions. SCAMMERS already filled out one so clearly a tactic.

Respuesta de Aflairboutique
Returns are NOT hassle free
The website says hassle free returns and in order to return merchandise you need to provide your order number. I sent my email requesting to return the item since it was absolutely not what it appeared on the website and provided my order number. I received a long email back with them telling me they are looking out for my privacy, but they need me to fill out this extensive return fo with all of my personal information, including part of my credit card, and they insist on a screen shot of my entire order with all of my information to prove it is me. I wrote them and said that they should have all of my information with just my order number. They wrote me back and creatively said they will not return the merchandise unless I give them all of my personal information. While their website says hassle free”hassle free returns”, they are putting my personal information at risk in order to return an item that is just subpar. I have no idea who is asking for my personal information and they are creatively asking for it under the umbrella of they are looking out for me. I will never order from this company again and their business practices are suspect. What a waste of money and I will be notifying my bank and BBB.

Respuesta de Aflairboutique
If I could give zero stars I would
If I could give zero stars I would. The dress looks nothing like the picture or website description. When I tried to start an "easy, hassle-free return" they told me I'd have to fill out multiple forms and pay shipping fees to CHINA! Then they offered a partial refund in the form of store credit only. I don't want store credit becasue I'd never order from this shady site again! Buyer beware!!

Respuesta de Aflairboutique
Fool me once shame on you
Fool me once shame on you! I wish I would have read reviews before I spent $134 with this company, Wasted money! THIS COMPANY IS A SCAM!! Clothes looks nothing like what I ordered.What I received was a prototype.fake and ugly. I unsubscribe to there emails and reported them as well.Because of this company I will never ever order a dam thing on SHOP.I even deleted the app.SHAMEFUL!!!

Respuesta de Aflairboutique

Respuesta de Aflairboutique
If I could give this company below a 0…
If I could give this company below a 0 rating, I would! This company is not legit. They disguise themselves as a US company but their products ship from China to their warehouse in Montebello CA to you. There merchandise is crap. If you want to return the item, they require you to ship the item back to China or offer 85% discount on your next order. They will not refund you your money. Do not order from this company unless you want to throw your money away.

Respuesta de Aflairboutique
This place is a SCAM
This place is a SCAM. Same stuff from Shein they sell at a markup. Comes from China and takes forever to come in. It didn't fit AND I went by the chart, to exchange they wanted 20$ !! requested a return
We shall see what they say
UPDATE: they only give store credit!

Respuesta de Aflairboutique
I am so dissapointed in this…
I am so dissapointed in this store.First the dress was not what I spected.Not only did it come a day late but it didnt fit in the bust.When I asked how to get a refund, they DONT give a refund you have to go through amission and pay shipping cost to Shina or get and 85% credit to buy something else.
PLEase don't get fooled like I did

Respuesta de Aflairboutique
Everything they offer can be purchased…
Everything they offer can be purchased on other sites for half the price

Respuesta de Aflairboutique
Terrible return experience
The dresses were fine. The return experience has been a 10 day challenge with no resolution yet. I am waiting to get a return code. I’ve completed two long forms with all my info that they should already have. Frustrating, and feels very scammy. I do not recommend. Update: now they’ve offered 85% in-store credit or return items to China at my expense. Avoid this site.

Respuesta de Aflairboutique
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