Aflairboutique Opiniones 

81
•
TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Another customer scammed by false advertising for easy returns with full refund to the credit card of the customer. Run around of filling out paperwork and a universal, automated response with no d... Ver más

Valorada con 1 estrellas sobre 5

On Jun 21st , I purchased a pantsuit from aflareboutique. When I received it it was wrinkled and stuffed in a plastic bag. I tried it on and the merchandise did not fit. I returned the merchandise aft... Ver más

Valorada con 2 estrellas sobre 5

Bought a white dress, it's supposed to be all Linen. There was nothing linen in this dress, cheap looking material, of course, no label to show you. What's even in the product itself, sent $40 bucks... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

I ordered leather woven mules and what I got was PU. The photos were of leather shoes. False advertising. I wanted leather.UPDATE: I was given a great discount on a second purchase and the customer s... Ver más

La empresa ha respondido


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

81 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 94% de las opiniones negativas

Suele responder en menos de 1 semana

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1,6

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(81)

81 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Chinese “shop” BEWARE!!

Outfit ordered for special event. Nice fabric but sizing completely off, should have been 14, apparently 8-10. Also pants were not constructed correctly— no back to them. Tried to return. Here is where it gets tricky. Despite claims of hassle-free returns, lots and lots of red tape. Must return to China at own cost, photograph every step in detail, and refund can only be a store credit! Beware!!! Truly not worth the hassle!

24 de agosto de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that the outfit did not meet your expectations, particularly regarding the sizing, construction of the pants, and return process. We understand how frustrating this must have been, especially with the outfit being intended for a special event.

Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

I would give this company "zero" stars…

I would give this company "zero" stars if I could. The shipping is terrible because this is truly a Chinese company. The 10-14 day delivery is NOT correct. The dress I ordered took 26 days to arrive. The dress looked nothing like the online picture. No lining, no label, no tags, nothing. The dress was like a huge tent. I emailed and emailed about a return. They will only give you "partial" store credit. They will not credit your credit card- this is definately buyer beware. If you want you money back for a "full refund" you must return the item in the original shipping bag to CHINA. The cost to ship it back will not cover the cost the price you paid and they know that. International shipping, tracking, & customs fees. They will do everything possible to prevent a full refund. They are not looking for any repeat customers. That why they "recommend" partial store credits. Its definately not worth the hassel when you could purchase from a legitment business that has good customer service.

15 de julio de 2026
Opinión espontánea
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Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the delivery time, product quality, and return process, and we appreciate you taking the time to share your detailed feedback.

We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

They sent the wrong item

They sent the wrong item. It took forever. There is a high cost to return which was buried when you first purchase. Definitely don't recommend.

22 de agosto de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear about your experience. We understand your frustration regarding receiving the wrong item, the long delivery time, and the return costs. We appreciate you taking the time to share your feedback.

Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

DECEPTIVE DROPSHIPPER: Claims CA Address, Forces Returns to China & Refuses Refunds

DO NOT BUY FROM A FLAIR BOUTIQUE. As others have correctly noted, they advertise as a US/California business to lure buyers, but force you to pay out-of-pocket to ship returns to China. When you request a return, they drag you through weeks of fake "verification" forms and photo demands, only to refuse a monetary refund and push store credit or a 50% partial refund. I requested a simple return on July 12, and after over a month of stall tactics, they refuse to provide a return label. Total scam and deceptive trade practices.

18 de agosto de 2026
Opinión espontánea
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Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the return process, verification requirements, and the resolution offered, and we appreciate you taking the time to share your detailed feedback.

We sincerely apologize for the frustration and inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

Terrible, Avoid!

Terrible! Sizing is not US sizing. The medium is short in the torso, not flowy as in the pic, took a month to be delivered and impossible to return. Do NOT purchase from this company. There is nothing New York about it. Straight from China.

19 de agosto de 2026
Opinión espontánea
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Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the sizing, fit, delivery time, and return process, and we appreciate you taking the time to share your feedback.

We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

DON'T ORDER FROM THEM!!!!

If I could give this company a negative review I would. DO NOT ORDER FROM THEM. They are a scam! I ordered a brown dress to wear to my son's upcoming wedding, After I FINALLY received my package it was a different black dress and not even the color that I ordered. They list that they have a hassle free return policy; they do not! They do not answer the phone number given and it doesn't have a voicemail either. After going through many emails and them requesting pictures, signatures, proof of purchase, proof of date and credit card that I used they told me that I would have to send the dress to their China distribution center at my cost and would have to send them more information before doing so OR they would give me 50% in store credit which they suggested that I do, of course. It isn't that I simply don't like the dress it's that they didn't even send me the correct dress that I ordered! The dress they did send is of VERY LOW quality.

18 de agosto de 2026
Opinión espontánea
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Respuesta de Aflairboutique

Hi,

We are sorry to hear about your experience, especially after receiving a different item from what you ordered. We understand how frustrating this must have been, particularly with your son's wedding approaching, and we appreciate you taking the time to share your detailed feedback.

We sincerely apologize for the inconvenience caused by the product and return process. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

This is a horrible fraudulent company

This is a horrible fraudulent company. The jumpsuit I received was sized impossibly wrong. Really tiny and short in the torso. And I am short waisted.
The fabric was so thin and of such poor quality it was see through.
They make it impossible and very expensive to return.
They wear you down with 3 long forms to fill out with extensive information.
Their product is drop shipped from China and you must track and send back there which costs you as much as the garment.
They will finally after you go through all this offer half back.
Clearly the “positive reviews” are written by them. All you have to do is read them to know.
I did NOT do my homework. DO NOT order from this sham of a company!

17 de agosto de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the sizing, fabric quality, and return process, and we appreciate you taking the time to share your detailed feedback.

We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

This is a China-based online store that…

This is a China-based online store that requires international shipping times for orders. I ordered an item 7/13 and it hadn’t even shipped by 8/1 despite their website saying orders will arrive in 5-7 business days. When I requested they cancel the order and issue a refund, they ignored multiple requests. I had to file a claim with my credit card to get a refund. The dress never arrived over a month later.

17 de agosto de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear about the significant delay with your order and the frustration caused by the lack of updates and response to your cancellation requests. We understand how disappointing this experience must have been, especially after waiting for your order for so long.

We sincerely apologize for the inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 2 estrellas sobre 5

Bought a white dress

Bought a white dress, it's supposed to be all Linen. There was nothing linen in this dress, cheap looking material, of course, no label to show you. What's even in the product itself, sent $40 bucks on an outfit that looks like it's $20. Very disappointed.

6 de julio de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that the dress did not meet your expectations regarding the material and quality. We understand your disappointment, especially when the item was expected to be linen, and we appreciate you taking the time to share your feedback.

We sincerely apologize for the inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

I ordered shoes to wear for my…

I ordered shoes to wear for my daughter's wedding. First of all, the communication about delivery was poor. I had very little idea of when or how they would arrive. When they finally arrived, ten days after I ordered them, I found the shoes to be too tight, and while they looked dressy, they were poorly constructed. Then began the communication with A Flair to return the shoes. Several emails were exchanged in which they kept asking for more and more information. Finally, they said I could return the shoes to China (!) or, I could keep the shoes and they will give me a store credit for 1/2 the price of the shoes. I will just keep the shoes and write this off as lessons learned, because I will never order anything from them again.

15 de agosto de 2026
Opinión espontánea
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Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the delivery communication, shoe fit and quality, and return process, especially since the shoes were intended for your daughter's wedding. We sincerely apologize for the frustration this has caused.

Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

I can't rate the dress because it still…

I can't rate the dress because after 2 weeks, the dress is now slated to arrive one month from ordering.

31 de julio de 2026
Opinión espontánea
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Respuesta de Aflairboutique

Hi,

We are sorry to hear that your order has been significantly delayed and that you have not yet received your dress. We understand how disappointing it is to wait much longer than expected, and we sincerely apologize for the inconvenience.

Please email us at support@aflairboutique.com with your order number so our team can review the shipping status and assist you further.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

The dress is not like the photos- the…

The dress is not like the photos- the material is synthetic- the fit is very odd- the return process is absolutely ridiculous
Buyer beware and steer clear!

6 de agosto de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that the dress did not meet your expectations regarding the material, fit, and appearance. We understand your disappointment and frustration with the return process, and we appreciate you taking the time to share your feedback.

We sincerely apologize for the inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

Wrong item received, my fault!

I received a different item than what I ordered. Customer service has been responsive with continues absurd requests that have wasted hours of my time. A Flair Boutique New York
makes it impossible to return any item, even if they sent the wrong item. They want me to pay for the return. Beware, Beware, Beware.

9 de agosto de 2026
Opinión espontánea
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Respuesta de Aflairboutique

Hi,

We are sorry to hear that you received a different item than the one you ordered and that the return process has been frustrating and time-consuming. We understand how disappointing this must have been, especially after the time you've already spent communicating with our team.

We sincerely apologize for the inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

The clothing is such poorly made and…

The clothing is such poorly made and bad quality! I’m asking for a full refund but they are giving me such a hard time for the returned address. I need my money back because I spent $317 and everything is poorly polyester fabric.

9 de agosto de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that the clothing did not meet your expectations regarding the quality and material. We understand your frustration regarding the return process, especially after a significant purchase, and we appreciate you taking the time to share your feedback.

We sincerely apologize for the inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

I will never shop here again

I will never shop here again. The product does not look like the picture, the size didn’t even remotely fit me, the zipper was stuck on the fabric and worst of all, their return policy is absolutely criminal. They make you jump through all these hoops by filling out multiple forms only to end with a long daunting process to only get either a partial refund or some store credit. Buyer beware! This place is a scam.

7 de agosto de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the product's appearance, fit, zipper, and return process, and we appreciate you taking the time to share your feedback.

We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

I purchased the Effortless Brown Maxi…

I purchased the Effortless Brown Maxi dress. It is NOTHING as described!! It is a yellowy/mustard color! It does not have a side slit. The material is heavy and bulky! NOT flowy at all. The belt is cheap joke! I filed a return and had to fill out to ridiculous forms only to find out the hassle of the return gets even worse. The refund that they are going to honor is a 'store credit'! As if I would want their cheap and ugly products!!

"I will take the partial refund credit. You have made this such a hassle, and your products are cheaply made and nothing like as advertised! This is a ridiculous system! I have followed your idiotic procedures only to have an unsatisfactory experience and customer service! I will definitely be leaving a review so that other buyers will be forewarned of your terrible product and horrible customer service."
Shawna Richardson

6 de agosto de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that the dress did not meet your expectations. We understand your concerns regarding the color, design, material, and return process, and we appreciate you taking the time to share your detailed feedback.

We sincerely apologize for the frustration caused by your experience. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

Poor clothing quality and poor service in general!

Their return policy on their website does not match the email that they are going to send you once you try to start the return process. You will have to ship it internationally and you will have to pay for that if you want a full refund to your payment of method. Or they’ll let you keep the clothes and give you a partial in store credit.. why would someone want an in-store credit on clothes that they are returning because they are very poor quality.. shipping internationally is about $75 or more.

5 de agosto de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the product quality, return process, and associated shipping costs, and we appreciate you taking the time to share your feedback.

We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

Do not buy here

Do not buy here. The pics of clothes are AI then they sew something trying to match the ai generated pic! Scam!

5 de agosto de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the product images and the item you received, and we appreciate you taking the time to share your feedback.

We sincerely apologize for the disappointment this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

Low quality

Low quality, terrible customer service when the package wasn't delivered (no one to contact, it was some Chinese mail company and customer service basically said to handle it myself by going in person to the warehouse...but because it didn't have a local carrier, that was impossible to find), uber terrible return experience (after a laborious process which included filling out TWO documents I was told I have to pay myself to ship the items back to China in another laborious process involving photos of the items and every step) Terrible terrible experience, stay away!!!

5 de agosto de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the delivery, customer service, and return process, and we appreciate you taking the time to share your feedback.

We sincerely apologize for the frustration and inconvenience this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

Valorada con 1 estrellas sobre 5

Buyers beware!!!

Buyers beware!!!! what you see is not what you will get. I wish there was a way that I can post a photo with the side-by-side comparison of what I ordered compared to what I received, but it was pathetic. I have been emailing them back-and-forth about refunding to my method payment but, they only want to give me a store credit. Do not trust this website. They also claimed that if I wanted to return it, they would have to go back to China because they ran out of the original dress in outsourced it and I would have to cover the cost. I explained to them no, you did not send me what I ordered, and I will not be responsible for any type of return cost. They continue to insist to issue me a store credit which I will continue to refuse. I’m a military veteran of 26 years, and very rarely leave a bad review. I will post pictures to Google and wherever else I can to protect other buyers out there.

4 de agosto de 2026
Opinión espontánea
Logotipo de Aflairboutique

Respuesta de Aflairboutique

Hi,

We are sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the item you received, the return process, and the resolution offered, and we appreciate you taking the time to share your feedback.

We sincerely apologize for the frustration this has caused. Please email us at support@aflairboutique.com with your order number so our team can review your case thoroughly and work toward a fair resolution.

Kind regards,
Aflair Boutique

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