Thank you so much to both Mark & Beckie for all thier fantastic help obtaining our mortgage. Every step of the way they have been nothing but helpful,informative and understanding. They made sure we... Ver más
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Consulta las opiniones de los clientes
Really recommend When The Bank Says No. I am 20 years old and have had to jump through a lot of hoops to get my mortgage offer. Lucy Parker and Beckie Pepperrell handled my case, both of them have bee... Ver más
Thankyou to Mark and Becky! I never thought id be able to get a mortgage with my credit score but Mark talked me through every step of the way and made me feel really valued when others have made me f... Ver más
I am very pleased with the service I received from When The Bank Says No they were supportive and dedicated Naheela handed my case she was patient professional and determined to help me secure the... Ver más
Información sobre la empresa
Escrito por la empresa
When the Bank Says No is team of professional mortgage and insurance brokers, dedicated to helping our clients achieve the finance they need to buy their home. Founded by our parent company Alder Rose Mortgage Services Ltd, we were born out of a desire to support people – no matter the complexity of their situation. Instead of sending more challenging cases to other brokers where we had no control over their experience, we wanted to be there for everyone – every time. Our mission? We’ve heard them all before, so let’s just tell you why we’re here and what we do well. Straight-up; no gloss, hype, or marketing lingo. We find mortgages for our customers, and give them the right advice first time. “When the bank says no – we say Yes“ People get rejected by lenders every day – that doesn’t mean you’re a bad person, though it can sometimes make you feel that way. Confused by free online services that can’t cope with real life situations, and stressed by the months you’ve wasted waiting, it can feel like there’s no one there to help. But we’re here to clear things up, and explain what solutions are out there.
Información de contacto
Oak House, Sutton Quay Busines, WA7 3EH, Frodsham, Reino Unido
- 01615038603
- Hello@whenthebanksaysno.co.uk
- alderrose.co.uk
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Thanks Gus and Naheela for the help
Thanks Gus and Naheela for the help. Much appreciated
Both Mark Brazier and Sam Jolley where…
Both Mark Brazier and Sam Jolley where exceptional fully on top of things and got us the mortgage that we never thought we would get without the added stress
You made our forever home a reality!
From the first contact with Lewis, he was so positive and respectful. We never in our dreams thought a mortgage would be possible, when the banks say no made what dealt the impossible to become reality. We are now just waiting for Solictors to complete and we have a forever home! I can’t thank you enough for everything you have done!
Great service
Gus was professional, good communication, prompt actions.
All done in timely manner, thanks for your help.
App made passing info fast
App made passing info fast , they were thorough and ensured I got the best offer for my situation. The staff were confident and personable. Made me feel comfortable and less stressed. They are worth the money
You have all been amazing
You have all been amazing , would always use WTBSN , Ashley has been amazing as have all of you , and I cannot thank you all enough kind regards Ben and mum
WHEN THE BANK SAYS NO WE SAY YES is a…
WHEN THE BANK SAYS NO WE SAY YES is a very good and hard working team. They will ensure you get the best mortgage in the market.
Well done all
Excellent service Rachel and lewis…
Excellent service Rachel and lewis absolutely amazing jeeping me informed and going above and beyond
All the staff were very friendly and like to thank Ashley and gus for all there help and support …
All the staff were very friendly and professional i was keeped informed by Ashley and gus on every stage and any inquiries I had was dealt with quickly and professionally I would definitely recommend them
All the staff were very helpful and…
All the staff were very helpful and polite, I would definitely recommend when the bank says no
Everyone so lovely Lewis and Rachel…
Everyone so lovely Lewis and Rachel helped so much though every stage, very helpful. Highly recommend
WTBSN - Excellent Result!
I initially worked with another mortgage broker before reaching out to When The Bank Says No. Unfortunately, my previous broker struggled to secure me a mortgage due to my credit rating. I had an outstanding Parking Charge from 2021, which I was unaware of and this had resulted in a CCJ.
After that unsuccessful experience, I decided to search online for a new broker and luckily I found When The Bank Says No. After months of frustration and worry, I truly believed I wasn’t going to get a mortgage. But this team did not disappoint me at all.
One thing I can say with certainty is that they take customer service and communication very seriously. Rachel, Mayank, and Faith supported us throughout the entire journey, keeping us informed at every step. What I appreciated most was their reliability. If I called for an update and they were unavailable, I was promised a call back, and that promise was always kept.
Honestly, I cannot thank Rachel, Mayank, and Faith enough. They have changed our lives by securing us a successful mortgage. I will forever be grateful for the position they have put us in. Without a doubt, When The Bank Says No will never let you down.
From the bottom of my heart, I recommend their services. They will always prioritise you and deliver the best customer experience.
Amazing service
Amazing service, very helpful and easy process. Gus and Naheela were very helpful and made this the easiest application I’ve completed.
Lucy and Rachel and Ashley and all the…
Lucy and Rachel and Ashley and all the team were a great help from start to finnish .
Thanks guys
Great team giving excellent support
Gus, Naheela and Ashley were all fantastic in getting my remortgage and loan sorted quickly. Even with the disruption of me travelling, they worked around it and made it simple and easy to complete. I would definitely recommend to others.
What a great easy experience
What a great easy experience naglis started the process, and made it so easy followed by Rachel who finalised my documents, would 100% recommend this company
Really helpful every step of the way
Really helpful every step of the way . Always there to talk to with any queries. Would most definitely recommend. Best thing I ever did was get on contact with them for help .
Very helpful and friendly and easy to…
Very helpful and friendly and easy to understand
Very helpful and quick as soon as we…
Very helpful and quick as soon as we found a house they found a mortgage straight away.
Billy and Rachel were very helpful knowledgeable and friendly quick to answer and available after work hours
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