Alpine Trikes Opiniones 

330
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Steve brought a selection of trikes for me to try out and was extremely helpful in showing me how they worked and how to start riding them. Driving a trike is very different from riding a bike, so wel... Ver más

Valorada con 5 estrellas sobre 5

I couldn't be happier with this purchase! Delivery was super fast, and the driver was absolute top-tier—polite, friendly, and genuinely helpful. He took the time to walk me through all the trike's in... Ver más

Valorada con 5 estrellas sobre 5

I'm really happy with my purchase. Having done 3500 miles on my last Alpine trike I'm thoroughly enjoying riding my new Expedition. It is smooth and quiet and managing the Shropshire hills well. Servi... Ver más

Valorada con 4 estrellas sobre 5

Well delivered, tuition not 90 minutes. Problems setting seat height as type of seat not shown in the Vale manual at all but the standard seat/post. The front light stopped working after 2nd trip ou... Ver más

Información sobre la empresa

  1. Tienda de bicicletas

Escrito por la empresa

A fantastic range of electric tricycles for everyone. Make hills and sweating when riding a thing of the past by choosing from the latest electric trikes, mountain trikes and semi recumbent trikes are all part of the range. Alpine also offer a home test ride service so the trikes can be tested from the comfort of your own home.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

330 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(330)

54 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Outstanding Customer Service

From the moment I first made contact with Steve at Alpine Bikes I knew I was dealing with a very knowledgeable and honest gentleman. I was given excellent advice with regard to purchasing an electric trike. The customer service is second to none. Steve arrived at my home as arranged, and brought two trikes for me to have a trial ride on. There was absolutely no pressure to buy, and Steve was very generous with his time. He answered all my questions and was keen to make sure I was confident with my purchase before he left. He even fitted my wing mirrors on for me! I bought the Ranger. I am so
pleased with this trike. How nice to have something delivered, ready assembled to ride! A service so hard to find these days.. I highly recommend this company. Steve really cares about his customers. I'm so glad I went to Alpine. I have
been taking my dog to the park on the back of the trike. He thinks it's fab! A big thank you Alpine Bikes.

10 de enero de 2025
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Respuesta de Alpine Trikes

Hi Lynne, thanks for taking the time to do a review. It's nice to know that you a Muppy are getting on well with the trike. Enjoy.

Regards
Alpine

Valorada con 5 estrellas sobre 5

The guys were very helpful on the phone…

The guys were very helpful on the phone . We wanted a new battery for a bike we bought about 7 yrs ago . We arranged for a family member to collect it . All went very smoothly. Thanks guys

2 de diciembre de 2024
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Respuesta de Alpine Trikes

Thanks Gillian for taking the time to do a review for us.
All the best
Alpine

Valorada con 5 estrellas sobre 5

Goldielocks and the three Trikes

Steve took the trouble to firstly answer my questions on the phone.
From my initial call we arranged a test ride.
Steve turned up at my home a few days later with several Trikes for me to try. He took the trouble to explain the different features and patiently let me ride the different Trikes to see how they rode.
Each model felt slightly different, the last one I rode was perfect and best suited my needs. I felt confident and in control.
I am thrilled with my Trike and look forward to having many adventures on it.
I thoroughly recommend this company.
Many thanks to Steve.

3 de diciembre de 2024
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Respuesta de Alpine Trikes

Thanks Linda, we got there in the end with finding you perfect trike. It's nice when a customer tries out multiple trikes as they can get a feel for the difference before making a final decision.

Regards
Alpine

Valorada con 2 estrellas sobre 5

Not happy on 2 occasion of ordering a…

Not happy on 2 occasion of ordering a new battery 17.5 inch when the battery was 15 inches surely he brought the bike to sell,

15 de noviembre de 2024
Opinión espontánea
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Respuesta de Alpine Trikes

Hi Mark, as we didn't sell you the battery I am not able to determine if the battery is suitable for you Horizon mountain bike.

Regards
Alpine

Valorada con 5 estrellas sobre 5

Being able to have a good try on it…

Being able to have a good try on it first clinched it. very patient S, demonstrating i. park with plenty of room.

15 de octubre de 2024
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Respuesta de Alpine Trikes

Hi Sarah, thanks for the review. Glad to see you are mastering the trike.

All the best Alpine

Valorada con 5 estrellas sobre 5

Attention to detail

Attention to detail, good communication, quality product and the chance to have a trial of the trike before purchase. Delivered promptly fully assembled and time taken to explain all functions.

15 de octubre de 2024
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Respuesta de Alpine Trikes

Thanks for the review, it's nice to know you can now be zipping around on your new trike.

Regards
Alpine

Valorada con 5 estrellas sobre 5

Excellent all round

Helpful guidance over the phone. Prompt delivery and made sure we had the right machine and set it up for us. Excellent service.

4 de septiembre de 2024
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Respuesta de Alpine Trikes

Thanks Brian for reviewing the trike for us.

Regards
Alpine

Valorada con 5 estrellas sobre 5

Steve delivered the bike personally and…

Steve delivered the bike personally and spent time with us showing us how to use the bike. He has also been available on the phone to ask a question. He was knowledgeable and helpful . This gave us a sense of security over a large expenditure. We also felt the cost of trying the bike out was very fair and this was deducted from the purchase price when we paid for the bike.
He told us it would take 2 weeks to get used to it and he was spot on. My husband had it for his 83rd birthday and absolutely loves it. Thank you.

3 de septiembre de 2024
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Respuesta de Alpine Trikes

Thanks for taking the time to review us.

Regards
Alpine

Valorada con 5 estrellas sobre 5

Happy customer

Hi Have given a review which is on trustpilot Since then I have rode my trike a few more times (weather dependent) and I am much more confident also enjoying the commando which is getting good comments from people I see when out on it Very pleased with my purchase and again thanks to Steve
Regards Roy

21 de agosto de 2024
Valorada con 5 estrellas sobre 5

I would like to thank you to…

I would like to say a huge thank you to Steve. For your service and on helping me choose the Alpine Ranger mountain Tricycle. It is going to change my life. I absolutely love my new Electric Tricycle. I love love love it. If anyone is thinking about buying one I honestly say do it.

5 de agosto de 2024
Valorada con 5 estrellas sobre 5

Great bike

Great bike
Good communication
I have spastic paraparesis and hadn’t ridden a bike for 4 years so it’s been a steep learning curve with my trike
I love it, still mastering right turns on rubbish road surfaces, a great purchase.
My legs were not long enough for the suspension seat pole and that had to be changed .. the only negative
Can’t blame the bike company for my short legs.

5 de agosto de 2024
Valorada con 5 estrellas sobre 5

Love it, love it, love it

Having not ridden a bike in nearly 40 years I was a little nervous but Steve put me at ease and encouraged me in my first tentative and wobbly ride. Trialing the tilting tricycle on real terrain was exceptional useful - you forget you need to brace yourself over bumps and be mindful of walkers, runners and animals. Steve then allowed me to trial it in my own location before buying. He adjusted the bike specifically for me and made the entire process pleasurable. I have owned my tricycle nearly 3 weeks and have been out on it most days building my confidence. I am also building a lid for the rear basket so that I can safely take my dog with me (Steve, if you are reading this, perhaps something to add to your excellent service. Twice the height of basket with clip on device made in same material as basket would be brilliant 🙂).
Overall I am extremely happy with the service and product and would/have highly recommended to anyone looking for an electric tricycle or bicycle.
One huge thank you

18 de junio de 2024

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