Alpine Trikes Opiniones 

330
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Steve brought a selection of trikes for me to try out and was extremely helpful in showing me how they worked and how to start riding them. Driving a trike is very different from riding a bike, so wel... Ver más

Valorada con 5 estrellas sobre 5

I couldn't be happier with this purchase! Delivery was super fast, and the driver was absolute top-tier—polite, friendly, and genuinely helpful. He took the time to walk me through all the trike's in... Ver más

Valorada con 5 estrellas sobre 5

I'm really happy with my purchase. Having done 3500 miles on my last Alpine trike I'm thoroughly enjoying riding my new Expedition. It is smooth and quiet and managing the Shropshire hills well. Servi... Ver más

Valorada con 4 estrellas sobre 5

Well delivered, tuition not 90 minutes. Problems setting seat height as type of seat not shown in the Vale manual at all but the standard seat/post. The front light stopped working after 2nd trip ou... Ver más

Información sobre la empresa

  1. Tienda de bicicletas

Escrito por la empresa

A fantastic range of electric tricycles for everyone. Make hills and sweating when riding a thing of the past by choosing from the latest electric trikes, mountain trikes and semi recumbent trikes are all part of the range. Alpine also offer a home test ride service so the trikes can be tested from the comfort of your own home.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

330 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(330)

54 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I love my new trike her name is pearl

I love my new trike her name is pearl. The trike was delivered to my home by Steve from Alpine trikes. Found Steve to be very helpful he stayed for over an hour instructing how to use a trike and also helped to source a seat post as I wanted to use my old trike seat. Steve was also very helpful with follow-up questions that I should’ve asked at the time of delivery. Would recommend a purchase from Alpine trikes.

8 de agosto de 2022
Opinión espontánea
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Respuesta de Alpine Trikes

Thank you for taking the time to do the review

Valorada con 5 estrellas sobre 5

Happy Triker!

My experience of Alpine trikes has been excellent.
When I first discovered them they caught my attention because they are a British company, they specialise in exactly what I was looking for, and they advertise that they deliver the trikes themselves, fully assembled, and give a 90 minute tutorial on how to use and ride it.
All for a very acceptable trial price / deposit of £130.
I was initially unsure of exactly which trike I wanted, but when I phoned the office I got exactly the help and advice I needed.
Although there was a slight delay in getting my trike (For perfectly good reasons when explain to me) the service I received was excellent.
They kept me informed, and indeed delivered my trike as promised when promised.
The tutorial we received was exceptionally good, with a great deal of care taken.
Although I am still a bit nervous going out in traffic, I have adapted very well and very quickly to my Alpine trike and I’m loving it.
I cannot recommend this company highly enough. Excellent

24 de agosto de 2022
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Respuesta de Alpine Trikes

Great review thanks.

Valorada con 5 estrellas sobre 5

Excellent Service

The delivery, training and explanation of the working of all the functions of the bike was excellent. I would recommend buying from Alpine.
I purchased the tilting trike which is of excellent quality. I have 2 comments on the engineering of the bike. 1. The tilting is limited so you still have to slow down considerably on tight corners. 2 the frame for the rear basket is set too near the pedals so you have to pedal using the middle of your feet as peddling with your toes as a conventional bike you catch your heels on the frame. Note. The battery goes on forever!

11 de julio de 2022
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Respuesta de Alpine Trikes

Thanks for the review
Alpine

Valorada con 5 estrellas sobre 5

From the first time I spoke to Steve &…

From the first time I spoke to Steve & explained to him what I needed he was very helpful then 12months later when I rung him he remembered what I wanted and we came to and agreement because I couldn’t go to their that he would ring me when he had some more orders to come down to me in Devon within 3 weeks i had my trike for a trial and he stopped a good hour & half to explain everything and as I was a x cyclist Steve had the patience of a saint I can’t be more thankful for the service I got from Steve & alpine bikes

2 de julio de 2022
Valorada con 5 estrellas sobre 5

the best service.

Very good service,and made sure i got told every detail of my new bike.Now to practice.Lovely man to come all this way when he was not 100% well.Explained everything very well.Hope he recovers well.Thankyou!

25 de junio de 2022
Valorada con 3 estrellas sobre 5

Sorry but your after service is bad

Sorry but your after service is bad, I have phoned in asking for you to come and sort my gears, seat and brakes with no joy

I have learnt more by experience in having 3 accidents because of not being told of some road conditions when riding a tricycle which 1 was bad

Considering the cost of these bikes I would have thought there would be a better service

22 de junio de 2022
Valorada con 5 estrellas sobre 5

Good service

Good service, excellent tuition when delivered. Received it today and looking forward to riding it. Great looking Trike .

21 de junio de 2022
Valorada con 5 estrellas sobre 5

Call from Steve today

Call from Steve today. Has been in hospital. Will arrange to deal with this problem.
Sounds more like the service I received when I got the trike last November.

20 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great bike

Great bike, Alpine goes above and beyond on delivery service. The follow up manual needs re-writing as it's not actually applicable to the bike I've just purchased and would benefit from the inclusion of some basic graphics to support instructions.

12 de junio de 2022
Valorada con 5 estrellas sobre 5

Finally after van breakdown

Finally after van breakdown, lousy weather here in deepest darkest Wales. Then an Ed Sheeran concert, sorry for the two naughty words. A week later I finally got to meet Steve his dad and my new trike. What a beast it is, haven't made it to power level 5 yet. Excellent service from ordering to riding. Steve kept me up to date. If you do get one of their bikes, get kettle on. They love their tea.
Cheers.

29 de mayo de 2022
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Respuesta de Alpine Trikes

Thanks for the review Roy. We finally got your trike to you after aweful delivery conditions. Glad we could get you back on a trike and thanks for the tea!
Regards
Alpine

Valorada con 5 estrellas sobre 5

Fantastic Service

Bought electric trike from Alpine. Service given, from initial contact, through communication of delivery dates and time, and to delivery and set up is second to none. Highly recommended!

24 de mayo de 2022
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Respuesta de Alpine Trikes

Alan, thank you for the great review. Glad your good lady is enjoying the trike.
All the best
Alpine

Valorada con 5 estrellas sobre 5

Delivery proved to be not completely…

Delivery proved to be not completely straight forward due to an extra bit I required not being compatible with the standard pedals. However the owner (of the business) drove around to locate a compatible pair of pedals and fitted them all at his own expense.

21 de mayo de 2022
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Respuesta de Alpine Trikes

Stephen,

Thanks for the review, It was a missions to get those parts but glad we could get you on the trike and cycling again. Perfect time to enjoy it now with this beautiful weather.
Regards
Alpine

Valorada con 5 estrellas sobre 5

As usual

As usual, excellent service, no quibbles; the broken rear axle was replaced, has been fitted and the trike is working well again.

11 de mayo de 2022
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Respuesta de Alpine Trikes

Thanks for the review David. Glad we could get you back on the road and enjoying the trike.
Regards
Alpine

Valorada con 5 estrellas sobre 5

Brilliant service you do need all the…

Brilliant service you do need all the help from Steve when purchasing trike. Riding a trike is a little difficult at first. Completely different to ride. After the helpful advice from Steve he makes it so much easier to ride. Very pleased with trike one of best items I have bought for a long time. Big thanks to Steve and his Dad

1 de mayo de 2022
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Respuesta de Alpine Trikes

Hi Derek, thanks for doing us a fab review. We are glad you are enjoying the trike.

Regards
Alpine

Valorada con 5 estrellas sobre 5

Great Service

Great Service! Electric trike delivered to my door. Steve very knowledgeable and helpful. I would recommend you use this company 👍
So happy with my new trike 😊

26 de abril de 2022
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Respuesta de Alpine Trikes

Hi Angela, thanks for taking the time to give us a 5 star review. All the best and enjoy the trike.
Regards
Alpine

Valorada con 5 estrellas sobre 5

Alpine electric bikes website was easy…

Alpine electric bikes website was easy to use . I ordered the Alpine Explorer trike which suited me as as it is an electric mountain trike with 7 pedal gears with 5 assets & a mobility mode ( with no pedalling ) . The trike has plenty of space with a large rack with back a large cooler bag on the back & a smaller one on the front. The trike was delivered within 5 days & was demonstrated to me on delivery as the trikes are delivered by van fully operational & the battery charged . Alpine was very helpful as I did phone to find out about availability & delivery & Alpine phone to arrange delivery from their base in Leicester. I very much liked the personal touch from Alpine & very pleased with the trike & the mobility mode . I'm disabled so the trike gives me freedom & not having to wait for buses . The trike will take me on the routes I want to take out in rhe countryside along footpaths & canals . I recommend Alpine electric bikes for their good service & well made trikes .

16 de abril de 2022
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Respuesta de Alpine Trikes

Neil, thanks for taking the time to do a positive review for us. Enjoy the trike.
All the best
Alpine

Valorada con 5 estrellas sobre 5

The Alpine E-trike

The Alpine E-trike was brought to Cornwall for my granddaughter to trial it. Steve explained the gears, brakes, battery re-charging to her and he gave her general advice for trike, as opposed to bicycle riding. In fact all round he couldn’t have improved on his introduction to the E-trike. My granddaughter loves the trike & her best friend Hattie the cockerpoo is getting used to sitting in the rear basket!

15 de abril de 2022
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Respuesta de Alpine Trikes

Hi Rachael, thanks for taking the time to do the review. We are so please to hear that your granddaughter is getting on well with the trike and also that Hattie is loving the basket.

All the best
Alpine

Valorada con 5 estrellas sobre 5

Alpine Mobility Explorer E- Trike.

I brought an Alpine Mobility Explorer E- Mountain trike online . The website was easy to use with plenty of information about the trike . I had watched their videos of their trikes & others on you tube . Over lockdown I dreamed of owning one . I received an e-mail to say I'd purchased the Trike & then had a phonecall to tell me they had a van in my area to deliver it 5 days later . Steve the guy that did the video delivered it & demonstrated the Explorer E- trike to me . The trike is what I dreamed of so thanks to Steve & his team for getting me a machine to get back out on the highways & byways again !

8 de abril de 2022
Opinión espontánea
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Respuesta de Alpine Trikes

Hi Neil,

Thanks for the review. I'm glad you are enjoying the trike and are now back in the saddle.

Regards
Alpine

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