American Candy Stores - UK International Stores Opiniones 

418
TrustScore: 1.5 sobre 5

1,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Very poor, they basically take your money and don’t send out the goods! Reported them to Action Fraud, Suffolk Police, Facebook, The Shop App and every other place that these charlatans advertise o... Ver más

Valorada con 1 estrellas sobre 5

Placed an order in Sept on 48hr delivery, chased multiple times since with automated reply only saying 'please be patient', which feels dismissive and rude given it was meant to be delivered in 2 day... Ver más

Valorada con 1 estrellas sobre 5

UPDATED: Received a full refund when I raised a dispute with my bank and trading standards are taking my case forward. Would give 0 stars if I could! Like everyone else, I made an order with them t... Ver más

Valorada con 1 estrellas sobre 5

Still haven’t received my orders first one was ordered on Sunday 24th August. Have emailed multiple times with no answer. Tried telephone number on website but phone number no longer exists. I have 3... Ver más

Información sobre la empresa

  1. Tienda de chucherías
  2. Tienda de golosinas

Escrito por la empresa

Welcome to American Candy Stores, one of the largest online retailers of American sweets, drinks, chocolates, sodas and groceries. All our stock is held in UK and we ship across UK. Receive your order within 1-2 working days.


Información de contacto

1,3

Muy malo

TrustScore: 1.5 sobre 5

418 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,3

Todas las opiniones

(418)

147 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I believe this is a fake site

I believe this is a fake site. I never received my order their site says 2 days delivery,that was 2 weeks ago. Automated responses to my emails, phone number doesn't work and social media sites don't exist so no actual way of speaking to anyone or getting a human response. Save your money and time, don't bother.

30 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

Awful. I ordered on August 27th and my items still haven’t been sent even though your website states next day dispatch with 48hr Royal Mail tracked delivery! You haven’t responded to my emails but have the audacity to ask me to submit a review! Well, here it is. I do not recommend American Candy Stores and going by the comments on your social media posts, it’s clear many others feel the same!!!!

27 de agosto de 2025
Valorada con 1 estrellas sobre 5

Not again

Ordered, money left my account, no order confirmation, nothing received at my address after 2 weeks, appears the summer offer was just an attempt to build funds

27 de agosto de 2025
Valorada con 1 estrellas sobre 5

Items don’t arrive

I keep receiving constant emails with discount codes and offers, but once you place an order and they have your money, the items don’t even get shipped.
The company claims there’s been an “influx of orders” and a “warehouse move,” yet they continue pushing promotions.

If they can’t fulfil existing orders, it’s probably not the best time to advertise so heavily. Weeks later, my items still haven’t arrived, and I’ve had no update on when I can expect them. Very disappointing experience.

9 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Placed an order on the 24th of August…

Placed an order on the 24th of August and still haven't received it. Tried emailing to no avail and telephone number doesn't exist. They are still sending scamming emails with offers. I would of appreciated just an email explaining if there was an issue with my order instead of being ignored!

24 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

ZERO STARS IF POSSIBLE

ZERO STARS IF POSSIBLE. I was reeled in by their 65% discount promotion they have on. After two weeks I’ve not even received a dispatch email even though they’re in breach of their own website delivery policy.
It states next day dispatch with Royal Mail 48hrs tracked delivery. It’s been two weeks and nothing.
They’ve taken the money and not fulfilled the order. I’ve seen on their social media page there are other customers with the same issues and the reviews on here are not shining this company in a good light.
I will never do business with them again. DO NOT SHOP HERE. They will take your money and ignore all emails / comments. The phone number in their website is also a dud and doesn’t work!!! Scammers!

21 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Maybe a scam or just gone out of business…

I wouldn’t go as far as to say this is a scam but they’ve definitely gone out of business or aren’t interested in online sales anymore.

Made an order off the back of their 65% off promotion, paid for next day delivery… then I read these reviews.

Emailed them about my order and got a response pretty quickly saying ‘they were trying their best but are currently moving warehouses’.

Emailed them again and never heard back. Phone number doesn’t work.

IF you order - use PayPal so IF your order doesn’t get sent, you’ve got a nice and easy route to get your money back.

5 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Orders never been dispatched!!

Still haven’t received my orders first one was ordered on Sunday 24th August. Have emailed multiple times with no answer. Tried telephone number on website but phone number no longer exists. I have 3 outstanding orders worth £60 which I’m now out of pocket for. Very disappointed.

27 de agosto de 2025
Valorada con 1 estrellas sobre 5

Lack of communication …..

Half of my order was missing with no information on a refund and even after 3 emails I wasn’t contacted back once. On the order that I did receive 3 items were out of date. I then figured out where my refund was on my own and used the store credit on another order and no information on when my order will be dispatched. I emailed again to ask for info and again no reply.

25 de agosto de 2025
Valorada con 1 estrellas sobre 5

Scammers

Not got my order or email after a week, contact email won't answer. Contact number doesn't ring.. scammers.

23 de agosto de 2025
Opinión espontánea

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