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Animigo Opiniones 1135

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Finally my crazy pug started to control himself! I was skeptical at first because I tried every humane option I had found, but gave this collar a try anyway. It arrived quickly, and the first time Pan... Ver más

Valorada con 5 estrellas sobre 5

My labrador had a major operation in December - she is nearly 12 - afterwards she developed a front leg limp which was concerning. She takes a You MOve tablet... was taking another but this Animgo O... Ver más

Valorada con 5 estrellas sobre 5

Excellent service. Original order arrived quickly however one of the bottles had been broken and leaked oil everywhere. Animigo customer service were lovely and sent a replacement straight away. My ca... Ver más

Valorada con 5 estrellas sobre 5

When my Pekingese dog needed a monthly prescription from the vet to prevent scratching and it increased to £50 plus I decided to look elsewhere. I discovered Allergy aid from Animigo a natural remedy... Ver más

Información sobre la empresa

  1. Tienda de suministros para mascotas

Escrito por la empresa

Specialising in health and wellbeing products specifically for pets, Animigo has all you need to look after your furry (or not so furry) friends. Focusing on natural ingredients and premium formulations, Animigo has developed itself as a site you can trust when it comes to your beloved pets. We’re pawsitively passionate about pets, and transfer that care and attention to our site.

High Quality Pet Care Products

Escrito por la empresa

Next-Day Delivery
We know how pawsome our products are, so of course, you want to get trying them as soon as possible! For this reason, we offer a range of delivery options to find the best one for you, including next day delivery for orders placed before 4pm on any working day. We also offer tracked delivery, so you can place your order in confidence knowing it will get to you safe and sound (or rather ‘hound’).
Free Delivery
Who doesn’t love free delivery? If you spend £50 or over, you automatically qualify - Pawfect!
Same-Day Dispatch
We know you want your products as soon as possible so you can start enjoying them with your pets, so if you place your order before 4pm on any working day, we aim to dispatch it that same day so you can get your goods faster.
In Stock
Unlike many other online retailers, we house every single item of stock in our own warehouses, meaning we know exactly how much we have and can send it out without a hitch.
Natural Ingredients
We know loving pet owners don’t want to give their furry friends harmful chemicals, so every product at Animigo is made using natural ingredients, that have been carefully chosen by our pet experts in order to give you and your loyal companions the very best.
Fantastic Support
We love pets all over the globe, so to help deal with any query you may have we offer international customer care. With help available in numerous languages, we’re sure we can answer your question quickly and easily! To make things even easier for you, we also offer assistance in a number of forms to suit you, including phone, email, live chat and post.

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Brilliant Allergy Aid tablets

I put my dog on Animigo Allergy Aid about 3 years ago because he kept licking his paws and scratching. I recently ran out and thought I'd wait and see whether he still needed them. Within 3 weeks he'd made bald patches on his paws so I ordered some more. They arrived quickly but he'd actually made a couple of bald patches bleed. After 3 weeks back on the tablets he's virtually stopped licking them. On them for life now!

19 de agosto de 2024
Valorada con 5 estrellas sobre 5

I haven't start


I haven't started using this product yet but it was recommended to me so hopefully I will be able to recommend to others at some time, my order was promptly delivered on time

20 de agosto de 2024
Valorada con 5 estrellas sobre 5

Will buy again

Nice products I ordered shampoo and Flea and Tick spray,I was very pleased with the scent,it was strong ..also order came as expected .

12 de agosto de 2024
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Original order arrived quickly however one of the bottles had been broken and leaked oil everywhere. Animigo customer service were lovely and sent a replacement straight away. My cat takes the worming oil without any problems and the flea spray us definitely helping him and smells good.

1 de agosto de 2024
Valorada con 4 estrellas sobre 5

The flea and tick spray seems good

The flea and tick spray seems good, smells lovely and is easy to use.

The worming liquid came crystallised, not sure where they are storing it, just needed to put it in a bowl of hot water and it is fine, worth knowing for when we are really in winter though. I emailed them and we sorted it out.

Really gave them 3 stars because they use Amazon to deliver which I didn't realise and I don't use anything to do with Amazon. Company and products seem ok, just won't be able to use again due to Amazon connection.

I have updated to 4 stars after the response from Animigo to my review. They have been helpful and I like their products

6 de agosto de 2024
Logotipo de Animigo

Respuesta de Animigo

Dear Julie,

Thank you for your feedback and for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced with the crystallized worming liquid. Our products are made with natural ingredients, and it's true that some key components may crystallize in colder temperatures. Warming the liquid in a bowl of hot water is the recommended method, and we're glad this resolved the issue. Rest assured, this is not a sign of the product being faulty.

Regarding the use of Amazon for delivery, we understand your concerns and apologize for any inconvenience this may have caused. We do use multiple delivery partners, including Royal Mail, to ensure our products reach all customers efficiently. We would be happy to accommodate your preference in the future. Please connect with us before your next order, and we will make arrangements to use Royal Mail for your delivery.

We appreciate your understanding and hope to serve you again under conditions that meet your expectations.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Valorada con 1 estrellas sobre 5

Cat ended up in vets suspected toxic…

Cat ended up in vets suspected toxic reaction but lucky she's ok now but cost me 500 pounds which I didn't have and relied on my mum who's a pensioner

6 de agosto de 2024
Logotipo de Animigo

Respuesta de Animigo

Dear Alicia,

We are truly sorry to hear about the distressing situation with your cat. We can only imagine how concerning this must have been for you, and we are relieved to know that your cat is now okay.

Please rest assured that our products are made from natural ingredients and are carefully formulated to avoid any known side effects. We take such matters very seriously and are actively looking into this issue. Our customer service team is eager to assist and has been waiting for your response regarding the usage of the product. This information will help us understand the situation better and investigate it more thoroughly.

We sincerely hope your cat makes a speedy recovery and returns to full health soon. Please do not hesitate to reach out to our customer service team with any additional details, so we can provide the best support and guidance possible.

Thank you for your patience and understanding. We are here to help you through this situation.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Valorada con 3 estrellas sobre 5

Flea & tick defence powder

Flea & tick defence powder, for the price could you not supply a scoop and what quantity is a scoop.

16 de agosto de 2024
Opinión espontánea
Logotipo de Animigo

Respuesta de Animigo

Dear Paul,

Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the absence of a scoop with your Flea & Tick Defense Powder. Please be assured that it is our intention to provide the highest level of service and product quality.

It seems there may have been a misunderstanding with your order. Typically, the product does include a scoop, and we deeply regret if this was not the case with your purchase. To help us investigate and resolve this issue, could you please provide your order details or any other relevant information? This will allow us to look into the matter further and ensure you receive the service and products you expect from us.

Thank you for your patience and understanding. We are committed to rectifying this issue and delivering the best service possible.

You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

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