Lost and Found Shipping Service Opiniones 

90
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Getting your parcel back can be a long and difficult process, but Fatih the owner is very kind and communicative throughout the process and makes sure you get your item back. 5 stars, I recommend.

Valorada con 5 estrellas sobre 5

I left my Bose speaker in the hotel in Antalya and I was gutted because I thought it was lost forever. I got in touch with this company, it was so easy - all via what’s app - immediate response and su... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Somehow I Lost my Backpack at Istanbul International Airport and I was really worried because I got a lot of important documents inside. I immediately go to the website of Istanbul International A... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was desperately trying every website to try and find my phone. It took Fatih 10 minutes to locate it at Lost&Found and even gave me the registration number. It's an absolute amazing service.

Información sobre la empresa

  1. Servicio de asistencia de pequeños reclamos

Escrito por la empresa

We help travelers recover belongings they have left behind at airports and hotels in Turkey. If you forgot your phone, laptop, tablet, camera, bag, documents, toys, clothing or other personal belongings during your trip, we can help arrange the collection and delivery of your items. Our lost and found service covers major tourist destinations and airports in Turkey, including Antalya and Istanbul. When your item has been found and is available for release, we can arrange pickup from the relevant hotel, airport lost property office or other designated location. If you have already left Turkey, you usually do not need to return to collect your belongings. We can collect your lost or forgotten items, arrange secure packaging, prepare the necessary shipping and customs documents, and organize international delivery to your address. We provide lost and found shipping services for hotel guests, tourists and travelers who have left Turkey and need their belongings sent abroad. Our service is designed to make the recovery process simple, with one point of contact from collection to shipping. Our services include airport lost and found pickup, hotel lost and found pickup, forgotten item recovery, international shipping, secure packaging and airport-hotel transfers in Antalya, Istanbul and other destinations across Turkey.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(90)

77 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

After four long months of thinking my…

After four long months of thinking my phone was gone for good in Turkey, I finally have it back in Cairo all thanks to this incredible courier service who went above and beyond in every possible way.

From the very beginning, Fatih guided me on how to recover my lost phone and all through he was patient, understanding, and completely committed to helping me recover something that felt impossible to get back. He dealt with delays, logistics, and countless complications, yet never once made it feel like a burden. His communication was constant, reassuring, and professional throughout the entire process.

What really stood out was his kindness and integrity, he treated my situation with genuine care, not just as a job. It’s rare to come across someone so dedicated and trustworthy.

If you ever need a reliable courier who truly follows through no matter how difficult things get, I cannot recommend him enough. I’m beyond grateful for his help and wouldn’t hesitate to trust him again.

Thank you for turning a stressful situation into such a positive experience. My application goes to the entire team for all their efforts. Thank you.

17 de abril de 2026
Opinión espontánea
Logotipo de Lost and Found Shipping Service

Respuesta de Lost and Found Shipping Service

Hi Yakalla,
This one became more of a personal effort for us than just a standard service case, especially with all the challenges at the airport making the process difficult.

We simply did everything we could, step by step, until your phone finally reached you safely in Cairo.

Reading your words now, we feel genuinely proud that the effort meant something on your side as well. It was a pleasure to assist you, and we’re truly happy we could help turn a stressful situation into a positive outcome.

Thank you for your trust and your kind feedback.

Valorada con 5 estrellas sobre 5

Wonderful experience with this company

Wonderful experience with this company, professional, fast, punctual. My hand luggage was taken unintentionally by another person and was left in the lost and found. They picked it up as quickly as they could and sent it to me via UPS to Macedonia. Because of them I have my suitcase in my hands again. Thank you to the whole team, especially to the sub-contractor Fatih!

14 de abril de 2026
Opinión espontánea
Logotipo de Lost and Found Shipping Service

Respuesta de Lost and Found Shipping Service

Hi Jovana,

We're glad your luggage made its way back to you safely.

We wish you many smooth and enjoyable flights ahead. And of course, we’d be happy to welcome you back to Türkiye again—hopefully without luggage-issues! 😊

Thank you for your kind words and for taking the time to share your experience. We truly appreciate it!

Valorada con 5 estrellas sobre 5

I left an iPad on a charter flight and…

I left an iPad on a charter flight and Fatih and the team made retrieval a painless process. Great communication and transparency, I am a satisfied customer!

10 de abril de 2026
Opinión espontánea
Logotipo de Lost and Found Shipping Service

Respuesta de Lost and Found Shipping Service

Hi Greg
We also want to thank you sincerely for trusting us from so far away. Handling a delivery to New Zealand is a meaningful milestone for our team in these early years, and it’s something we’re genuinely proud of.

Valorada con 5 estrellas sobre 5

We were so satisfied with overall…

We were so satisfied with overall process. Very clear guidelines and very supportive team. They were so approachable and answer the queries on time!

30 de marzo de 2026
Opinión espontánea
Logotipo de Lost and Found Shipping Service

Respuesta de Lost and Found Shipping Service

Thank you for your review, Gita. I'm glad to read them.
Sincerely
Fatih

Valorada con 5 estrellas sobre 5

My name Bhaveshbhai I left my hand bag…

My name Bhaveshbhai I left my hand bag Istabul Airport your employee pick up my bag Frome lost and found office and ship with USP also very honest about money I have cash they very oñest send my money also . nothing stolen from my bag including my money

25 de marzo de 2026
Opinión espontánea
Logotipo de Lost and Found Shipping Service

Respuesta de Lost and Found Shipping Service

Dear Bhavesti, thank you for your kind words. Appreciate it.
Fatih

Valorada con 5 estrellas sobre 5

Great service

Great service. Great communication. Fatih helped with filling out airport forms and making sure they were correct so that the lost items could be collected easily and without delay. Items were picked up at airport lost and found and shipped the same day. I am very happy with the service.

25 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lost Airpods came back home :)

I lost my AirPods at the airport and only realized it when I got back home. Since the lost and found office couldn't arrange shipping, Fatih took care of it very thoroughly. He picked up the device, packed and shipped everything to Germany, and also handled the necessary customs documents. Overall, perfect service and very personalized communication. And all at a very fair price. I can highly recommend him.

4 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. Fatih was incredibly responsive, provided updates and went above and beyond by wrapping my headphones in bubble wrap and deflating the random football in my rucksack to minimise shipping cost. Great job.

1 de diciembre de 2025
Opinión espontánea
Logotipo de Lost and Found Shipping Service

Respuesta de Lost and Found Shipping Service

Hi Tamara! Very happy to see your kind reviews.
Fatih

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, fast, quick shipping and well packaged, I highly recommend. Great communication. Thank you to the whole team.

25 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Support in recovering my laptop

I had left my laptop at Antalya Airport and contacted Lost & Found Courier Services to arrange collection and shipment to Poland.

The communication was clear and responsive throughout the entire process. They organized the pickup, handled the documentation, and provided tracking details once the parcel was shipped. The laptop arrived safely and well packed.

There were additional customs clearance fees in Poland, which are determined by local authorities and outside of the company’s control. Apart from that, the service was handled professionally and with care.

Overall, I appreciate the effort put into recovering and returning my property, and I’m glad everything was resolved successfully.

26 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great !

Always available and with quick response. Losing a bag at a foreign country is tricky, but Fatih made it really simple, he gave a trustworthy impression right from the start, and proved that impression to be right. I recommend

19 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast and reliable help!

We got excellent help with retrieving a lost bag. Great guidance through paperwork and transport options!
Can highly recommend!

6 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 stars experience recovering my lost tablet

After leaving my tablet at Istanbul Airport and locating it through Lost & Found, I contacted Fatih. From the very beginning, he offered a very competitive price and guided me through every step to recover the device. It’s not an easy process, but thanks to his help, it was recovered in record time. Once he had it, he managed the shipping and kept me updated throughout the entire process. The delivery was slightly delayed due to Spanish Customs (nothing to do with Fatih), and he even tried to help speed up the process from his side. He was always available and extremely helpful. Don't look anywhere else; if you need help, go directly to him for price, service, and quality.

7 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I lost my laptop at Istanbul airport…

I lost my laptop at Istanbul airport and the airport authorities were not very helpful to help return my computer to me although they were able to find it relatively quickly, I would say. Fatih and his crew at istanbullostandfound.com were amazing throughout the process of filing the paperwork to retrieve it from customs, including the POA needed, and even have it translated in Turkish. They made the process very easy and remaining in constant communication with me throughout the process. I got in touch with them on a Sunday! They are really available 24/7. The cost to get the laptop back to me in the US was very reasonable. The initial quote remained firm and I even had the cost reduced because the initial quote was higher than what they had expected. They seem to be very honest. I am very pleased with their service and would not hesitate to recommend them very highly for their prompt and reliable service.

14 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

These guys are life savers!

These guys are life savers!
I had left my laptop at one of the x-ray security checks at Istanbul Airport. The laptop was new and I had lots of data on it.
I contacted them, filled out some forms, and signed a Power of Attorney letter. These guys collected my laptop from the Lost and Found department of the airport and sent it to my address in Canada. UNBELIEVABLE!
I owe them BIG TIME!
Mehdi

2 de enero de 2026
Opinión espontánea

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