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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Absolutely dreadful. This has been one of the most frustrating customer experiences I've ever had. From start to finish, it felt like nobody gave a crap. Every interaction left me more irritated... Ver más

Valorada con 1 estrellas sobre 5

If I could give less than one star I would. Customer service is ridiculous. 2 year warranty apparently and my daughter's scooter has literally snapped and they reply once and dont again. Use a differ... Ver más

Valorada con 1 estrellas sobre 5

Wrong item sent a month after ordering. Emails from them confirming its coming. Yet nothing dispatched until 4 weeks later. Will be contacting the bank to withhold money. This isn't the o... Ver más

Valorada con 5 estrellas sobre 5

Purchased on 6th October arrived at 8th October. It's a very good electric scooter. It has 3 different modes: eco (8mph), normal(11 mph) and sport (19 mph) it also has cruise control to activate it y... Ver más

Información sobre la empresa

  1. Concesionario de motocicletas Scooter

Escrito por la empresa

The UK & Europe’s No.1 Supplier of AOVO Electric Scooters We aim to offer our customers a variety of the latest electric scooters. We have come a long way, so we know exactly which direction to take when supplying you with high quality yet budget-friendly products. We offer all of this while providing excellent customer service and friendly support. We always keep an eye on the latest trends in electric scooters and put our customers’ wishes first. That is why we have satisfied customers all over the world, and are thrilled to be a part of the AOVO industry. The interests of our customers are always top priority for us, so we hope you will enjoy our products as much as we enjoy making them available to you. We at AOVO PRO UK believe in high quality and exceptional customer service. But most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best electric scooters at the most affordable prices, and ship them to you regardless of where you are located.


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

178 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,9

Todas las opiniones

(178)

9 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

AVOID AT ALL COST!!

AVOID AT ALL COST!!! Brought this scooter in June ready for my son’s birthday in July. The scooter was running fine then suddenly wouldn’t charge only 2 months old, got in contact with customer service (FIGO) he said a replacement battery would be sent out within a few days nothing sent out. I messaged again for a follow up his reply was please give a few more days, how long does it take to send a replacement battery from the same company the scooter came from. Now a week has passed my emails are being completely ignored no response what so ever so stuck with a faulty scooter and £250 worst off, seems to be a common fault with these scooters. Now the scooter looks good with a 2 year warranty you would aspect better but unfortunately not it’s not worth the hassle or money. Buy elsewhere to avoid being disappointed and very unprofessional customer service.

22 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wrong item sent a month after ordering.

Wrong item sent a month after ordering.

Emails from them confirming its coming. Yet nothing dispatched until 4 weeks later.

Will be contacting the bank to withhold money.

This isn't the official aovo despite their claims. Emails come from a Gmail.com account.

AVOID UNLESS YOU WANT A VERY LONG AND COSTLY OVERALL DISAPPOINTING EXPERIENCE. AVOID ALL AOvo outlets. Seems they're all liars.

26 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Une grosse blague

Une grosse blague, jespere quil gère la garantie pcq sinoooon
Je vais câbler.
J'ai acheté la trot new 2023 ES80 M365 que j'ai reçu le 22, on est le 23. J'ai roulé 25 minutes max pour faire l'aller retour jusqu'à mon taf.
En plein milieu de la route, le guidon se repli sur moi comme ça (il y avait aucun trou rien ...). J'essaye de retenir au max la trot, j'ai une pièce qui s'est directe pétée ... Elle a même pas 1heure ...

23 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dishonest Advertising and Unhelpful

I recently bought an Aovo Pro scooter, all be it that it was off ebay and not from the Aovo store directly.

I reached out to Aovo for help and spoke to someone named Figo, I needed help as the advertised speed of 19.5mph on their website wasn't available in the app and it was locked at 15mph, he wasn't willing to help as I had not bought it directly from Aovo, which I sort of understand.

My problem is that they are advertising something that isn't true and that shouldn't be allowed, it is dishonest and for that reason I have left a 1 star review.

30 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awrful experience

Awrful experience, I purchased 2 of there scooter’s at the price of £519 , in January, one of the scooters has gone off an won’t come back on , an the other one is faulty, I have emailed them 4 times stating what the issue is , I have received one email asking what’s wrong with it , I already told them , I have emailed them so many times in the last month an still no reply

26 de enero de 2023
Valorada con 1 estrellas sobre 5

Product is a load of crap!

Product is a load of crap!
Do not buy!
I’m currently battling to get money back as bought one of these scooters via another company.
Broke after a few days use, blaming me even though it’s an issue with the useless battery.
If you want a good product then buy something else and avoid like these like the plague.

28 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Le SAV de AOVO ne me réponds pas

Le SAV de AOVO est au abonné absent, cela fait 3 mois que j'essaye de les contacter. Pas moyen de les contacter (Aucune réponse à mon mail). En effet, ma trottinette ne se charge plus (3 crans au lieur de 5).
Lorsqu'elle roule 500 mètres est s’arrête de fonctionner et ne se rallume plus ? Elle est pourtant garantie. Que faire ?

23 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid, battery dodgy no help

It started off with the screws coming out of the handlebars and having to get them replaced a couple of weeks in. Then my battery started playing up and constantly beeping, I contacted customer service who wouldn’t do anything unless I did a test using equipment I did not have. Also to add before this the battery did not last for 30km. Buy cheap buy twice

10 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ma trottinette est tombée en panne au…

Ma trottinette est tombée en panne au bout de 8 mois.
J'ai contacté le service après vente, qui m'a répondu en anglais "que diriez vous de la réparer dans notre centre"
Et voilà c'est tout, sans marche à suivre suivre, d'adresse ou autre...
J'ai renvoyé un mail... sans réponse.
Je l'avais acheté sur leur site, après avoir lu sur ce dernier que le service après vente serait plus efficace.
Je vous deconseil cette marque.

8 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

DONT EVEN CONSIDER…buying it

I’m still trying to resolve an issue and get a refund for a scooter I bought 2 years ago. These people are scammers don’t buy from them. Don’t waste your money. This company should be closed down and shouldn’t be allowed to continue its awful service. I’ve sent several emails and they are telling me to fix the scooter they won’t give you your money back!!

28 de febrero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Seller of counterfeit products.

Scooter looks almost similar to the original AOVO PRO, But it is counterfeit. I spotted few differences between the Original AOVO PRO and the fake copy product I received. Tried to contact the seller for return, but didn't get any response.

6 de febrero de 2023
Valorada con 1 estrellas sobre 5

I bought a C1 pro Bogist scooter from…

I bought a C1 pro Bogist scooter from Aovo,a month later my back wheel blew,I got puncture over,and over again..now the accelerator has a mind of its own which accelerates without me pressing anything causing serious accidents to myself..the back rear guard snapped of just driving down a smooth street,I have repeatedly emailed the company to be told it's my fault and I have to pay for the repairs.and once again I'm waiting over a week for a reply.Aovo sold me a scooter that almost cost me my life,they know my situation and refuse to help me in this matter..NOT GOOD ENOUGH Especially putting lives at risk.And this is one of their best selling scooters.Only bought last February 2022.

3 de abril de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

SHOCKING AFTER SALES SUPPORT

Purchased scooter for Xmas present, when xmas arrived found scooter would not charge.Sent several emails from boxing day to the new year,eventually got reply on January 9th and asked me to send video of scooter on charge which I did it is now the 20th and still no response. SHOCKING AFTER SALES SUPPORT.

25 de diciembre de 2022

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