The item I had bought - a scarifier - was damaged accidentally in transit. I contacted the company seeking spare parts to replace. I was immediately told that the item was under warranty and could b... Ver más

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Consulta las opiniones de los clientes
I just wanted to say thank you for resolving my issue so promptly. Honestly, it's like a new mower—it's never started so easily before! Excellent customer service and a quick fix; from arranging the p... Ver más
Very impressed with the level of service overall from Apelson. When my chainsaw developed an issue the process of getting it sorted for repair was very easy and fast. Excellent communication through... Ver más
Having phoned to see if i could get a replacement part for my pressure washer. i was welcomed by a friendly and totally professional customer service. Keep up the excellent work. Colin
Información sobre la empresa
- Servicio de reparación de electrodomésticos
- Proveedor de repuestos de electrodomésticos
- Mayorista de electrodomésticos
Acerca de Apelson Appliances UK Ltd
Escrito por la empresa
Your kitchen deserves the best care. At Apelson, we take pride in providing appliance repairs that are efficient and dependable.
- Trained engineers with hands-on experience
- Repairs carried out using original manufacturer parts
- Easy booking and helpful guidance
- Solutions tailored to your needs
Our team is always ready to bring peace of mind back to your home.
Información de contacto
Reino Unido
- apelson.co.uk
Ha contestado el 73% de las opiniones negativas
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The dispatch of the part was fast
The dispatch of the replacement part was very quick, and was received the next day. Very good service. Thank you.
Good company to trade with
Ordering was easy and delivery reasonably quick. Carbon filters for cooker hood were easy enough to fit once we got the hang of it!
Very impressed with the level of customer sevice
Very impressed with the level of service overall from Apelson. When my chainsaw developed an issue the process of getting it sorted for repair was very easy and fast. Excellent communication throughout. The Garden Power Team at Apelson could not have been more helpful in resolving my issue I was having with the supplier. Due to their continued helpfulness it all got sorted. Highly recommended company. Thanks again.
You delivered at the time stated and…
You delivered at the time stated and left the parcel in the agreed place .
I just wanted to say thank you for…
I just wanted to say thank you for resolving my issue so promptly. Honestly, it's like a new mower—it's never started so easily before! Excellent customer service and a quick fix; from arranging the pick-up to timely emails and efficient service to fix the problem, I can't fault anything. A BIG THANK YOU to everyone involved!
An incorrect part was despatched
An incorrect part was despatched despite a photograph of the damaged part having been provided to the kitchen company. Who assured me it had been forwarded with their email.
We waited a further week for the correct part to be delivered, only to realise there were no screws holding the 3 centre bars in place.
By which point we gave up and accepted the part, intending to move the screws ourselves.

Respuesta de Apelson Appliances UK Ltd
Good experience
As advertised. Properly described and promptly despatched. No complaints
Great customer service
Great customer service each and every I call. They’re very helpful and always answer the phones quickly.
Can't fault the customer service here.
I ordered a replacement glass top for my induction hob and although it was despatched and received quickly, it was damaged in transit.
I emailed Kingfisher/Apelson about the issue and received a swift and positive response from Taylor at Apelson, both apologising for the issue and notifying that a replacement had been processed for delivery.
I received the replacement unit the next day.
It's great to see a company that resolves an issue both swiftly and without any drama, all within 5 days of my original order.
Have not managed to resolve the issue…
Have not managed to resolve the issue - couldn't provide the spare part.

Respuesta de Apelson Appliances UK Ltd
Excellent products
Excellent products , strongly recommended to anyone!!!
Thank you
Quick to respond to phone call send new…
Quick to respond to phone call send new product out and sorted problem
Great customer service
Great customer service. Very professional and knowledgeable about the items they sell
Hard to find items here, good prices
The product needed (hood filers) was easy to find on this website after searching the internet for it, and the price was reasonable. Packaging was great, protecting the items well. Delivery was quick. Will use again.
Easy and simple to order
Innocentie ovan parts and products
Item was well displayed and described with prompt delivery after purchase well packaged and fitted perfectly.
I have used Apelson Appliances UK Ltd before and would recommend their products.
Dish washer basket
Fast delivery time and accurate delivery information.
It would have been 5 stars if a photograph of the item had been there.
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