Apelson Appliances UK Ltd Opiniones 

I just wanted to say thank you for resolving my issue so promptly. Honestly, it's like a new mower—it's never started so easily before! Excellent customer service and a quick fix; from arranging the pick-up to timely emails and efficient service to fix the problem, I can't fault anything. A BIG THANK YOU to everyone involved!

An incorrect part was despatched despite a photograph of the damaged part having been provided to the kitchen company. Who assured me it had been forwarded with their email.
We waited a further week for the correct part to be delivered, only to realise there were no screws holding the 3 centre bars in place.
By which point we gave up and accepted the part, intending to move the screws ourselves.

As advertised. Properly described and promptly despatched. No complaints

Great customer service each and every I call. They’re very helpful and always answer the phones quickly.

I ordered a replacement glass top for my induction hob and although it was despatched and received quickly, it was damaged in transit.
I emailed Kingfisher/Apelson about the issue and received a swift and positive response from Taylor at Apelson, both apologising for the issue and notifying that a replacement had been processed for delivery.
I received the replacement unit the next day.
It's great to see a company that resolves an issue both swiftly and without any drama, all within 5 days of my original order.

Have not managed to resolve the issue - couldn't provide the spare part.

Excellent products , strongly recommended to anyone!!!

Thank you

Quick to respond to phone call send new product out and sorted problem

Great customer service. Very professional and knowledgeable about the items they sell

Very Good customer service

The product needed (hood filers) was easy to find on this website after searching the internet for it, and the price was reasonable. Packaging was great, protecting the items well. Delivery was quick. Will use again.

Helpful and fast resolution to any problems

Item was well displayed and described with prompt delivery after purchase well packaged and fitted perfectly.
I have used Apelson Appliances UK Ltd before and would recommend their products.

Fast delivery time and accurate delivery information.
It would have been 5 stars if a photograph of the item had been there.

Ordered thermocouple. Had order confirmed then on two separate occasions had emails saying my order had been dispatched. Never received the item then a week later I received an email saying the item was not available and they would refund my money in 3-5 days

First one arrived broken they quickly replaced

Exceptional service, ordered part on Friday and it arrived Saturday! 🤗

Ordered in stock 3 items only to then be told 1 was out of stock
Didn’t send anything and no new anticipated delivery date yet received.
As usual customer left in the dark with poor communication