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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was looking for Ardex A46 to carry out repairs on our 1950s weather worn exposed aggregate concrete driveway. Apex Grange stocked the 11kg bag that I needed. The ordering process was straightforward... Ver más

Valorada con 5 estrellas sobre 5

Very quick and efficient. I ordered Akemi Oil and Grease remover paste to remove marks (including water marks) from my granite floor tiles; had tried numerous other things to no avail; this worked lik... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really good service, the only thing I'd say that could be improved upon is that it's not immediately clear when you can pick orders up from store, as there's no message to say the order is ready. Howe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

There were issues with the courier, but Apex Grange worked hard to fix these and I got an extra delivery at the weekend to make up the missing package. I would definitely order from them again - gre... Ver más

Información sobre la empresa

  1. Tienda de azulejos y baldosas

Información proporcionada por diversas fuentes externas

Everything you need for tiling, direct to you.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

142 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(142)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Customer Service

I purchased some Mapegum liquid tanking membrane from Apex Grange. The first delivery failed and I was told it was damaged in transit by the courier. Then exactly the same thing happened with the second delivery. When I called Apex Grange and explained that I was now in urgent need of the product else it would delay my bathroom project they had one of their own delivery drives specially deliver the product to me. Thanks for the great service.

4 de enero de 2023
Valorada con 2 estrellas sobre 5

Order and delivery was absolutely fine

Order and delivery was absolutely fine, however tile cutter i ordered did not arrive with the fold out support arm that the pictures implied it did, i emailed and inquired if this was a mistake and had no response after couple weeks, eventually i phoned up and was told it doesn't come with the size cutter i purchased, i queried the fact that it was pretty much false advertisement as its pictured with it and the description doesn't state it doesn't come with it, a simple sorry would have done but instead the lady said she would look into it and get back to me, 1 week later and predictably she hasn't. i wont bother using them again

1 de marzo de 2023
Valorada con 5 estrellas sobre 5

Good experience

Only done one order, it was straight forward,good price and quick delivery which is all you want.

6 de diciembre de 2022
Valorada con 4 estrellas sobre 5

Ordered

Ordered, came quickly, all good. Only complaint is the amount of bubble wrap in the package protecting what was not fragile contents - so much plastic heading straight for landfill. Try to use paper/card filling in future if you need to.

26 de octubre de 2022
Valorada con 2 estrellas sobre 5

I ordered 5 items on 15 July 2022

I ordered 5 items on 15 July 2022, 7 days later the order had still not6 been delivered. There has, to date been no response to my email requesting a delivery update. Not a good customer experience.

23 de julio de 2022
Valorada con 2 estrellas sobre 5

Product returned and signed for over a…

Product returned and signed for over a week ago and we still haven't had our refund yet.

6 de julio de 2022
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Respuesta de Apex Grange

Hello and thanks for taking the time to leave us a review. We processed this refund for you on Wednesday 29th of June. Typically it takes 2-7 working days to receive your refund once processed, which will then go back onto your original payment method. I have sent a copy of the refund receipt to your e-mail for clarification. Thanks for your patience. Please contact us should you have any other queries.

Kind Regards,
Apex Grange

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