Arcade Skincare Opiniones 

240
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Quick delivery & packaged well. My husband has had a problem with skin on the top of his feet due to wearing leather shoes to work when it’s hot weather or heating on in the office in Winter. This pr... Ver más

Valorada con 5 estrellas sobre 5

Went to visit a friend and asked her how her hair was looking so fabulous... she directed me to arcade skincare. I've so far tried the shampoo bar and curl custard and now my hair is fabulous too. Dio... Ver más

Valorada con 5 estrellas sobre 5

Fantastic products, competitively priced that I can’t be without! I’m gradually expanding my range! Super friendly staff. Quick delivery on my first online order! Thank you xx 😃

Valorada con 5 estrellas sobre 5

Have recently got back into running. I sometimes get a build up of lactic acid /restless legs at night. The Magnesium Body Butter (scented), has made a difference . I love it . With the added Bonus of... Ver más

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Información sobre la empresa

  1. Proveedor de productos de belleza

Escrito por la empresa

Hand-crafted, artisanal skincare products produced in small batches in our workshop in South Wales. We provide a range of skin and hair care products using vegan, plant-based, palm-free ingredients. Our products have been minimally formulated to ensure that they are non-irritating and safe and gentle to use on all skin-types. We are passionately plastic-free and almost entirely zero waste.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

240 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(240)

98 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great company

Great company. Fast delivery, well packaged in recycled packaging and even came with a little bag of sweets. I ordered the brightening turmeric and liquorice soap. Used it last night and this morning and my skin already looks less inflamed. It’s five stars from me ⭐️⭐️⭐️⭐️⭐️

17 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered deep relief Magnesium Cream

Ordered deep relief Magnesium Cream, recommended by a friend. Easy to order and a quick delivery. A nice note was with product thanking me and used my name, which I thought was lovely. Cream is good and a lovely smell, easy to apply. Would recommend and I will be ordering again from this company.

8 de enero de 2025
Valorada con 5 estrellas sobre 5

Great value

Great value, great product and best of all it does not hurt or burn my skin like so many other products have. Came promptly once order placed. thank you

26 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Excellent value for money 🫶

I popped into the store before Christmas looking for the Radiance Vitamin C Reviver that I had seen on their Instagram page and omg I absolutely love it .. it gives a lovely illuminating glow .. Shop assistant gave me some free Christmas vegan sweets which was a lovely touch.. I also use the Body Polish infused with turmeric, Shea butter & coconut oil & it’s gorgeous.. I will definitely be returning for more purchases .. If you haven’t been yet you need to pop in .. 🫶

4 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The Best Deodorant

The unscented deodorant is fantastic. This is my second tub and I got my partner one as he's been using mine!

I've tried quite a few natural deodorants some with more success than others but this deodorant is fantastic - it lasts the whole day and even in the morning there's no unpleasant armpit smell. A little goes a long way! I'm so happy to have finally found a natural deodorant that I can trust to work in any weather.

29 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Wonderful for crazy dry skin

My skin is super dry, made worse by menopause, and has always been really sensitive.
My first purchase was the moisturiser bar - fantastic coming out of the shower and used daily
I am now hooked on the shampoo & conditioner bar (Amla) and really love the curl custard.
My hair has noticed a difference and appears much thicker, is growing and thanks to the curl custard is curling beautifully once again
The intense hydration cream is amazing for my face and not at all greasy.
Vera's rub - i use this to ease the onset of a migraine, hubby nabbed one when he was very chesty and this helped him ease off to sleep nicely.
Finally the gel to milk makeup remover really is something special
All in all, for a small business they really do pack a punch in what they have to offer. I live locally so can always pop in

21 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've been using Arcade SC for a while…

I've been using Arcade SC for a while now and I honestly can't recommend them enough! I started with a couple of products and have just expanded my collection. I have suffered with eczema all my life and sometime feel like my skin looks dry and dull. The products that I've been using (Glow balm, Turmeric cleanser, vitamin c and Hydration cream) have given me a glow and hydration that I wanted. Diolch yn fawr pawb at Arcade SC! :)

5 de diciembre de 2024
Valorada con 5 estrellas sobre 5

Fantastic

Lovely product works incredibly and the service was amazing and a lovely handwritten note which was just that extra touch

12 de noviembre de 2024
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Respuesta de Arcade Skincare

Hello,

Thank you for taking the time to leave us a review - it means the world to us. Thank you for your support, we are so pleased you were happy with your Arcade Skincare purchases.

Thank you.

Team Arcade.

Valorada con 5 estrellas sobre 5

Great service

Great service, fast delivery Very well packaged.
Thanks for the sweets great touch.

6 de noviembre de 2024
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Respuesta de Arcade Skincare

Hello,

Thank you for taking the time to leave us a review - it means the world to us. Thank you for your support, we are so pleased you were happy with your Arcade Skincare purchases.

Thank you.

Team Arcade.

Valorada con 5 estrellas sobre 5

I heard about Arcade Skincare on…Natalie Cassidy's Podcast

I heard about Arcade Skincare on Natalie Cassidy's podcast. I'm originally from South Wales so the recognisable Welsh accents perked my interest! I have really sensitive skin and historically, even products described as 'suitable for sensitive skin ' I can end up reacting to. So far I have purchased the fragrance free whipped soap and gel to milk make up remover. Both are fantastic, lovely to use and I've had zero reactions! I will definitely be re-ordeing! Ordering process via the website was easy and faster than expected delivery! The hand written thank you note in each order is also such a lovely touch.

27 de octubre de 2024
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Respuesta de Arcade Skincare

Hello - we are so happy you found us on the Podcast. We are always thrilled to find another South-Walian "in the wild". We are so pleased you are happy with your purchases and that they have worked well with your skin - that's our goal!

I will let Alex know you liked the note - he spends hours hand writing each one, so I know he will appreciate it!

Look forward to hearing from you again.

Team Arcade.

Valorada con 5 estrellas sobre 5

Honestly the best skin care product…

Honestly the best skin care product I’ve ever used. Rich and hydrating, it leaves my skin soothed and healed. Wonderful to use and easily absorbed.

25 de octubre de 2024
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Respuesta de Arcade Skincare

Hello,

Thank you for taking the time to leave us a review - it means the world to us. Thank you for your support, we are so pleased you were happy with your Arcade Skincare purchases.

Thank you.

Team Arcade.

Valorada con 5 estrellas sobre 5

Great product.

Great product
Arrived promptly in eco plastic free packing.
Very happy 😊

29 de octubre de 2024
Logotipo de Arcade Skincare

Respuesta de Arcade Skincare

Hello,

Thank you for taking the time to leave us a review - it means the world to us. Thank you for your support, we are so pleased you were happy with your Arcade Skincare purchases.

Thank you.

Team Arcade.

Valorada con 1 estrellas sobre 5

The instant I paid for my goods I…

The instant I paid for my goods I realised the company is located in Newport and I live in London.I sent email requesting for payment for delivery which they agreed to send me a payment link for the delivery. After three days without receiving the payment link, I sent another email and alongside an apology for late response, I was asked to send my delivery address with a promise that the goods will be sent without any delivery payment as a consolation for time wasting.
As I write this there has not been any delivery or communication from them . This has dragged on for more than a week now.

27 de octubre de 2024
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Respuesta de Arcade Skincare

Hello,

Thank you for taking the time to write a review. We are sorry that you were unhappy with the service, and wanted to take the opportunity to address some of your concerns.

You placed your order on October 27th. Despite the location of the pick up being clear signposted on the website, you inadvertently selected to pick up your order. On the 27th October we emailed you to let you know that were are situated in South Wales.

You then asked for the items to be sent out to you despite not paying the postage. So, again, on the 27th October we emailed to offer to send a payment link for the postage and that we would be happy to post the items.

On the 29th, it became apparent that the payment link generated on the system did not reach you, so we offered to waive the postage payment and we would immediately send the items out.

The items were picked up by Royal Mail on the 30th October and delivered to you on the 6th November. We sent the items 48 hour tracked and do not know why it took 6 days to arrive - this is outside our control.

It is not fair to say that there was no communication from us - we immediately contacted you upon receiving your order. Our despatch time is stated on the website - it may take (during busy periods) up to 5 days to despatch. We - despite the complications with you not choosing the correct shipping option initially - still sent the item out within 3 days.

Also, to note, you did not ask to pay for the shipping initially - you asked for the items to be shipped without any discussion of payment. We accept that the system failed and the payment link did not arrive your end, so, we waived this.

We appreciate the process may have been frustrating, but, though it pertinent to clarify a few comments made in your review as this was not due to any failings on our part. We always strive to deliver excellent service, and, if this is ever not the case we are happy to hear constructive, feedback.

Again - thank you for taking the time to write this review, we appreciate all reviews and take all feedback on board.

Valorada con 5 estrellas sobre 5

Truly outstanding

I’m on to my second batch of shampoos conditioners face bars and cleansing bars now and I can’t imagine I’ll go anywhere else for these products again not only has my hair condition improved completely ( no more dry scalp ) but these products last forever and are so reasonably priced and completely natural that’s ticked all my boxes thank you to all your team

20 de octubre de 2024
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Respuesta de Arcade Skincare

Hello,

Thank you so much for your review. It means the world to us.

We are so happy you like the shampoo, conditioner and cleansing bars. We strive to make good quality, eco-conscious products that do not cost the Earth (literally and figuratively), so it makes our day when this is appreciated.

Thank you for your support.

Team Arcade.

Valorada con 5 estrellas sobre 5

Hydration Cream

I bought the hydration cream after much deliberation over the wonderful choices, but was given amazing advice on which cream would suit me.

I have rosacea and perimenopausal dry skin, this cream is like putting a blanket on, I can't wait to put it on my face every morning and night! Thank you Arcade Skincare this is everything I have been looking for.
The texture and ingredients are perfect x

20 de octubre de 2024
Opinión espontánea
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Respuesta de Arcade Skincare

Hello,

Thank you so much for your review. It means the world to us.

We are thrilled to hear you have found the Intense Hydration a good match for your skin! It is one of our favourites and we are over the moon when we hear that it is so well liked!

Thank you for your support.

Team Arcade.

Valorada con 5 estrellas sobre 5

Happy first-time customer

Love these products. Delivery was prompt, packaging good, first time using shampoo and conditioning bars so the little tips on the boxes were very welcome!

16 de octubre de 2024
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Respuesta de Arcade Skincare

Hello,

Thank you for taking the time to leave us a review - it means the world to us. Thank you for your support, we are so pleased you were happy with your Arcade Skincare purchases.

Thank you.

Team Arcade.

Valorada con 5 estrellas sobre 5

Saviour for hormonal skin :)

I have struggled with hormonal acne for all of my teen years, but nothing has cleared it up. I also messed up my skin barrier using really harsh chemicals, leaving my skin sensitive and irritated.
I've been using the cleansing gel, hydration cream, and charcoal cleanser for a month now and the difference is amazing. My skin no longer burns when I wash my face and I have noticed a significant reduction in break outs.
I also loved how the packaging is all recyclable. You can tell a lot of care went into making these products.
Thank you so much to everyone at Arcade skincare, you have given me my confidence back :)

14 de septiembre de 2024
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Respuesta de Arcade Skincare

Hello,

Thank you for taking the time to leave us a review - it means the world to us. Thank you for your support, we are so pleased you were happy with your Arcade Skincare purchases.

I am go happy that our products have helped you with your skin - hearing this type of feedback really does make it all worthwhile!

Thank you.

Team Arcade.

Valorada con 5 estrellas sobre 5

A brand you can trust

It’s such a relief to finally find a brand that works for my unpredictable skin. The crew at Arcade are always super helpful and know exactly what to suggest. Theres a product for every skin type. I have highly sensitive skin and have always been weary of trying new products but have found this is the only brand that works for me. I highly recommend giving them a try. With regular use I’ve seen some major improvement in the condition of my skin.

26 de septiembre de 2024
Logotipo de Arcade Skincare

Respuesta de Arcade Skincare

Hello,

Thank you for taking the time to leave us a review - it means the world to us. Thank you for your support, we are so pleased you were happy with your Arcade Skincare purchases.

Thank you.

Team Arcade.

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