Art Of Opiniones 

669
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Ordered a size medium tshirt as a gift due to it being advertised as regular fit, however the tshirt received is described as ‘oversized’ so of course didn’t fit. I then re ordered a size small to whi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered last minute as a birthday present thinking it was too late but arrived within 2 days so in time. Good customer service correspondence as well. Very impressed.

Valorada con 5 estrellas sobre 5

First order with Art Of, would definitely recommend. Ordered a polo shirt, arrived in good time and was great quality. A well received birthday gift. Customer service very responsive which is a bon... Ver más

Valorada con 5 estrellas sobre 5

All the AOF items are top quality, and arrive swiftly. Customer service especially Bailley has always been a spot on with queries or the odd time something has needed to be resolved. The AOF team trul... Ver más


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4,3

Excelente

TrustScore: 4.5 sobre 5

669 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(669)

50 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I ordered a t shirt for my husbands…

I ordered a t shirt for my husbands 60th unfortunately received an incorrect tshirt.Bailey immediately organised a free return & correct shirt arrived a few days later.No quibbling just very good customer service.thank you

23 de mayo de 2026
Opinión espontánea
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Respuesta de Art Of

Hi Louise, thank you for your review. Despite the error, we're glad that we were able to sort this really quickly for you!

Valorada con 5 estrellas sobre 5

When I first ordered from Art Of I was…

When I first ordered from Art Of I was nervous about ordering from a brand that was new to me. After my first order I was hooked! Great quality, designs, and options. I am located in the United States and the shipping experience from the UK has been great each time. Could not recommend Art Of enough.

2 de junio de 2026
Opinión espontánea
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Respuesta de Art Of

Hi Dylon, thank you for your kind review! We're delighted that your experience with us has been great every time!

Valorada con 4 estrellas sobre 5

Brother loved his birthday present

Brother loved his birthday present, thank you

26 de mayo de 2026
Opinión espontánea
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Respuesta de Art Of

Hi Tom, thank you for your review. We're so happy to hear that your brother loved his present!

Valorada con 1 estrellas sobre 5

Bad Customer Service

I ordered from them a week and a half ago now. It's a birthday gift for my brother. Yodel have had my parcel for over a week. I have been chasing Yodel for five days. They opened an investigation on the 16th. The investigation is supposed to take 48 hours. It's been over 72 hours and there's still no update. I have brought this up with the retailer and they won't do anything else about it. They say I have to keep waiting which is disgraceful. My brother's birthday has now passed and I have no gift. They have taken my money and I have nothing to show for it. They're not willing to help me. Yodel have had more than enough time to fix this and investigate this.

Edit: your investigation was only prompted after I had managed to get Yodel to investigate. After waiting 72 hours, I was told to wait and when I mentioned being unhappy, that was when you finally offered a replacement item. The delivery fee was refunded but I feel that was more of a moral obligation, as opposed to a gesture of goodwill as Yodel tracked delivery is 2-5 business days and it's now well over that. It was the lack of empathy and urgency shown by your customer service team that have really let me down.

19 de mayo de 2026
Opinión espontánea
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Respuesta de Art Of

Hi Erin

We're very sorry to hear about your experience and completely understand your frustration, especially given this was intended as a birthday present for your brother.

After being made aware of the issue, we immediately raised an investigation with the courier and kept in regular contact with you. Once the parcel was confirmed as lost in transit, we arranged a replacement order and also refunded the original delivery fee as a gesture of goodwill

We appreciate that the delay caused by the courier meant the gift unfortunately didn't arrive in time, and we sincerely apologise for the disappointment caused

Thank you again for your patience whilst we worked to resolve this for you.

Valorada con 5 estrellas sobre 5

My t-shirt arrived within 3 working…

My t-shirt arrived within 3 working days, meaning I can wear it in Istanbul for the final! Massive thanks to Bailey for their amazing customer service.

14 de mayo de 2026
Opinión espontánea
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Respuesta de Art Of

Hi Matthew

Thank you so much for the review. We're glad the tee arrived in time for the final and that you were really happy with the customer service!

Valorada con 5 estrellas sobre 5

2 purchases, 2 excellent experiences!

I've purchased from AoF twice now and on each occasion I've been really impressed. The quality of the clothing is excellent, the cotton T-Shirts are durable, wash well and look great, what more could you want?! On my 2nd purchase, I had an issue with the delivery nothing to do with AoF, it was a Yodel problem. However, the way it was handled was brilliant, great communication and excellent customer service. Shout out to Bailley who handled my enquiry and supported with the resolution of the problem, what a rockstar! If you're sitting on the fence with regards to making a purchase from AoF to quote another clothing brand 'Just do it' i assure you, you won't regret it.

7 de mayo de 2026
Opinión espontánea
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Respuesta de Art Of

Thank you so much for the amazing review for your continued support! It means a lot to the whole team!

Valorada con 5 estrellas sobre 5

Great Customer Service

Item I bought was too small , no issues with returning it and reordering. Customer Service was great . Would definitely recommend and will be buying in the future from this company.

28 de abril de 2026
Opinión espontánea
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Respuesta de Art Of

Hi Maggie. Thank you for your review. We're glad the return and reorder process was smooth and that we were able to help. We really appreciate your recommendation and look forward to your next order!

Valorada con 5 estrellas sobre 5

Absolutely fantastic customer service

Absolutely fantastic customer service, they were so quick to come back to any questions I had about my order, and the hoodie is brilliant quality, really heavy fabric and the stitching is perfect. Definitely a 5 star company.

22 de abril de 2026
Opinión espontánea
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Respuesta de Art Of

Thank you so much for leaving a review. We're really pleased that you're happy with our customer service and the hoodie!

Valorada con 4 estrellas sobre 5

I recieved the wrong item so emailed…

I recieved the wrong item so emailed their customer service who promptly got back to me and arranged for the correct item to be shipped asap, the correct item arrived the next day. Amazing customer service!

18 de abril de 2026
Opinión espontánea
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Respuesta de Art Of

Hi Emily. Thank you for your kind words. We're glad we could quickly resolve the issue quickly and get the correct item to you!

Valorada con 5 estrellas sobre 5

Great quality of shirt

Great quality of shirt wish I'd bought two

22 de febrero de 2026
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Respuesta de Art Of

Hi John, thank you for the kind review. We glad you're really happy with your shirt!

Valorada con 1 estrellas sobre 5

Wrong item received and woeful communications

Wrong item received, took 3 days for a response from customer service in which I was just sent a link to signup for a return service out of the blue and which expired after 15 minutes

20 de febrero de 2026
Opinión espontánea
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Respuesta de Art Of

Hi there,

We are really sorry to hear that you received the wrong item and the frustration this has caused. I can see that you contacted us on Wednesday morning and we responded Friday morning, which is within our 2-3 working day response time during busy periods. However, we completely understand that any delay when we have made a mistake is frustrating and we sincerely apologise for this, as well as the inconvenience for the return link which expired after 15 minutes.

We replied to your latest email first thing this morning and will ensure the correct item is shipped today, with delivery expected tomorrow

We are truly sorry for the inconvenience caused and appreciate your patience while we put this right.

Valorada con 5 estrellas sobre 5

Best service and hoodie around

Couldn’t fault the quality of the hoodie or the service. Lovely thick material, love the stitched icons. Absolutely amazing from start to finish. Shout out to Bailley who has gone above and beyond to make sure that I was 100% satisfied with everything. Will be ordering again soon. Thank you!

16 de febrero de 2026
Opinión espontánea
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Respuesta de Art Of

Hi Deb,

Thank you so much for your kind words! We're delighted to hear you're happy with the quality of your hoodie and the service provided by Bailley to ensure that you were satisfied with everything

We really appreciate your support and look forward to your next order

Valorada con 1 estrellas sobre 5

Haven’t received a gift card I paid for…

Haven’t received a gift card I paid for and no response from customer service.

25 de enero de 2026
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Respuesta de Art Of

Hi Ellen, you should have received your gift card email now. Apologies for the delayed response our customer service team don't work on Sundays. Thanks

Valorada con 5 estrellas sobre 5

Great material and so comfy!

Great material and so comfy!! Loving my new Brighton and Hove Albion jumper and pickles t- shirt! Thank you AOF!!

25 de enero de 2026
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Respuesta de Art Of

Thank you for your kind feedback. We are delighted to hear how happy you are with the material and comfort of your new items!

Valorada con 2 estrellas sobre 5

Quality issues

Ordered two items both shrunk quite a lot. The t-shirt ordered is now unwearable because of this. At £45 for the t-shirt expected much better. Hoodie shrunk is just OK enough but not the fit I wanted. All washing guidelines were followed. It fit great initially but not after the first wash. Quite frustrating for the amount spent. Shame as designs are great.

27 de diciembre de 2025
Opinión espontánea
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Respuesta de Art Of

We're really sorry to hear that both of your items have shrunk. We understand how disappointing this must be, especially given the price point.

Our garments are made from 100% organic cotton, which is breathable, soft, and a better choice for the environment. As our garments don't contain any synthetic fibres, slight shrinkage can occasionally occur after the first wash. However, organic cotton does naturally relax back toward its original shape with wear.

To help the items return to size, we recommend soaking them in cold water, running a low spin to remove excess water, then gently remoulding them to their original length and hanging to dry. If this doesn’t help, please contact customerservice@art-of.com so we can assist you further.

Valorada con 5 estrellas sobre 5

Thanks Bailley!

Bailley helped me very quickly and efficiently. Communication was clear, friendly, and professional. Really appreciated the smooth and pleasant support!

27 de enero de 2026
Opinión espontánea
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Respuesta de Art Of

Thank you for your kind words Esma! We're delighted to hear that Bailley made the experience really smooth and easy!

Valorada con 5 estrellas sobre 5

Je me permets de revenir sur ma note…

Je me permets de revenir sur ma note car apres mettre renseigner la Societe Football art qui vend des puzzle n est pas la meme que celle qui vend des vetements. La société qui vend les puzzles est basé a clayes sous bois au 8 allée Orée du bois avec comme numéro de téléphone 0756919713. Ce site est une arnaque et ce site est francais et non basé a l étranger. Je m excuse aupres du vrai site pour mon avis négatif

12 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic quality top

Fantastic quality top

25 de diciembre de 2025
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Respuesta de Art Of

Thanks so much. We're delighted that you're really happy with the quality of your top!

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