Art Of Opiniones 

669
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Ordered a size medium tshirt as a gift due to it being advertised as regular fit, however the tshirt received is described as ‘oversized’ so of course didn’t fit. I then re ordered a size small to whi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered last minute as a birthday present thinking it was too late but arrived within 2 days so in time. Good customer service correspondence as well. Very impressed.

Valorada con 5 estrellas sobre 5

First order with Art Of, would definitely recommend. Ordered a polo shirt, arrived in good time and was great quality. A well received birthday gift. Customer service very responsive which is a bon... Ver más

Valorada con 5 estrellas sobre 5

All the AOF items are top quality, and arrive swiftly. Customer service especially Bailley has always been a spot on with queries or the odd time something has needed to be resolved. The AOF team trul... Ver más


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

669 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(669)

50 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

A fuir

A fuir !
Commande passée mi décembre, je reçois le 20/12 un mail « commande expédiée » avec un numéro de suivi qui ne fonctionne pas au passage. Le 22/12 je reçois un mail que les services postaux sont en grèves !! Puis le 26/12 que la veille, donc jour de Noël, une réunion a eu lieu et que mon colis est prioritaire ! Sauf que maintenant le site est introuvable… GROSSE ARNAQUE

29 de diciembre de 2025
Opinión espontánea
Logotipo de Art Of

Respuesta de Art Of

Hello, we cant see an order under your name. We have had a few messages from people in France about this. It looks like they have ordered from a company called Football Art. This is not our company, we are Art of Football. www.art-of-football.com Did you order from our website?

Valorada con 1 estrellas sobre 5

Arnaque

Commande d’un puzzle et confirme le 5/12 depuis aucune nouvelle le site ne reconnais pas ni numero de commande ni de suivi je pense m etre fait arnaque par ce site

23 de diciembre de 2025
Opinión espontánea
Logotipo de Art Of

Respuesta de Art Of

Hello, we cant see an order under your name. We have had a few messages from people in France about this. It looks like they have ordered from a company called Football Art. This is not our company, we are Art of Football. www.art-of-football.com Did you order from our website?

Valorada con 1 estrellas sobre 5

Ordered £100 worth of product for my…

Ordered £100 worth of product for my son’s Christmas present at the end of November. Yodel delivered the wrong parcel to my house, AOF then said they would have a re-order sent out to be in time for Christmas which was great.
It’s the 22nd - the parcel is still sat with the sender when I track, and no communication from the AOF regarding the order when I have emailed multiple times.
It’s the 1 thing my 12 year old asked for… I now have to rush out and get him something else as I’m non the wiser as to whether it’s going to arrive tomorrow, Christmas Eve or not even turn up at all. Extremely disappointed… the only company to let me down this Christmas.

27 de noviembre de 2025
Opinión espontánea
Logotipo de Art Of

Respuesta de Art Of

Hi Harriet

We are truly sorry for the disappointment and frustration this has caused, especially at such an important time of year. We completely understand how upsetting it is when a Christmas gift for your child doesn’t arrive as expected, and we sincerely apologise that the replacement has not reached you in time.

Please be assured that we are actively investigating this with the courier and our dispatch team, and we will update you as soon as possible with clear information on the status of your order. This is certainly not the experience we want for our customers, and we are very sorry to have let you down.

Thank you for your patience, and we will be in touch as soon as we have an update.

Valorada con 1 estrellas sobre 5

Poor quality, slow customer service

So poor,

Ordered a LFC tshirt for my mates birthday. It came covered in white marks which was something to do with something used in making the T-shirt, quick customer service response sorted it out, returned and a new top sent out once I’d sent mine back. Second top arrives, still with white marks on it - emailed back and since the 11th Dec they have just stopped responding.

Poor quality items, poor quality customer service.

17 de diciembre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Nice but expensive for a printed t shirt

Bought my husband the NUFC embroided sweatshirt last year and it was amazing so thought I’d get a T shirt for BiL for Aston Villa this year. Ordered it thinking it would be embroided but it’s actually a print, which it does say to be fair but then I think £31 +pp for a printed t shirt is a bit steep to be honest!

9 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good quality item

Good quality item, delivered really quickly

24 de septiembre de 2025
Logotipo de Art Of

Respuesta de Art Of

Thank you so much for leaving us a review! We're glad that you like the item and it arrived quickly!

Valorada con 5 estrellas sobre 5

Shouts out to Bailey on customer…

Shouts out to Bailey on customer service. Slight issue with delivery and they sorted the problem out really quickly and gave me a step by step breakdown of what needed to be done.

Cheers Bailey!

16 de septiembre de 2025
Opinión espontánea
Logotipo de Art Of

Respuesta de Art Of

Hi David

We really appreciate you leaving us a review and thank you for the shout-out too! I'm glad we were able to sort the issue really quickly!

Valorada con 3 estrellas sobre 5

Decent products but not great quality…

Decent products but not great quality control or customer service for the price, not sure I'd buy again.

2 de agosto de 2025
Opinión espontánea
Logotipo de Art Of

Respuesta de Art Of

Hi Jack

Thank you for taking the time to leave us a review. We're really sorry to hear that the quality of our products wasn't what you expected and that you've been disappointment with our customer service.

We've had a look through our inbox and it doesn't appear you have contact us via email, but would love the chance to help. If you could email customerservice@art-of.com, we will do our best to assist you.

Valorada con 3 estrellas sobre 5

Prices up by 31% in 1 week

Price gouging company. I ordered something from here last week as a gift, unfortunately it did not fit so not only did I have to pay £4 to return the item. They have essentially upped the price by 31% within a week.

UPDATE - AOF have replied giving me a credit note for the difference which was very kind of them. The products from here are lovely, their exchange process could be better.

9 de agosto de 2025
Opinión espontánea
Logotipo de Art Of

Respuesta de Art Of

Hi Lindsey

Thanks for your feedback. We're really sorry to hear the hoodie didn’t fit and understand how frustrating the return and price difference must have felt.

Just to clarify, the hoodie you bought was on sale for £48.00 and you used a 10% discount to knock it down to £43.20. After the sale ended, prices returned to the usual £60, then increased slightly to £65. This was our first price increase for our hoodies in quite some time and reflects the increased cost of production

We’ve emailed you and issued store credit so you could re-order at the same price you originally paid, which we’re glad to see you’ve used. If there’s anything else we can help with, please email customerservice@art-of-football.com

Valorada con 5 estrellas sobre 5

Fabulous Tee shirt.

Speedy post. Well packaged. Great quality tee shirt and print.

25 de julio de 2025
Logotipo de Art Of

Respuesta de Art Of

Hi Martina

Thanks so much for your kind words! We're really glad to hear your order arrived quickly and that you're happy with the quality of the tee and print. We truly appreciate your support

Valorada con 5 estrellas sobre 5

You may re-consider if buying from EU * updated

Ordered and paid fortnight ago, and the goods just arrived at the customs.... *updated* despite my worry parcel cleared the customs swiftly and was delivered 2 days after. Changed the rating to 5*. normally it would be 4 because of the delivery time, but the goods made up for it. Overall happy-ish.

7 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service from Bailey

I ordered the wrong size for my partner. The customer service of this company, namely Bailey- was exceptional.
I emailed & was responded to immediately.
I followed the instructions & was informed again by email when the shirt was received & asked if I would prefer a store credit or refund. I opted for the credit and this was actioned so quickly with an extra discount code which meant I didn’t need to pay for shipping on my next purchase. What is sometimes a stressful experience (because I’m not made of money) was made so much easier because of Baileys help.

18 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing products and customer service

Bought a hoodie for my partner's birthday and was impressed with the quality of the products, but what really surprised me was the quality of customer service. I had originally bought two products but was informed one wouldn't be ready in time due to an influx of orders. They were kind enough to offer me multiple options in receiving the items, and ensured the hoodie that was ready was delivered in time for his birthday. They were so quick to respond, and personally saw to making sure the issue was resolved.

Super grateful and will be buying again! Shout out to Bailley for all their help :)

31 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cannot fault their customer service

Cannot fault their customer service. My parcel went missing, they sorted it asap, posted the same day and managed to repost my item that went out of stock. And the clothes are top quality!

20 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. So nice to interact with an efficient and helpful human being instead of the irritating bot that some other companies use.

16 de abril de 2025
Opinión espontánea

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