Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a great night at this guest house, the room 4 was spotless and spacious, the kitchen and toilet was spotless, we had complementary tea and coffee provided, overall it’s a great place. Only A... Ver más

Valorada con 5 estrellas sobre 5

Really good communication from owners on how to get in etc. Room was light, bright and well decorated and bed very comfortable. Shared facilities are very good, with an easy to use, hot shower. Free... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Had a great stay here! The room itself could maybe do with a makeover but room and bathroom facilities were clean, bed was so comfortable, hosts were very speedy to respond to messages, and located a... Ver más

Valorada con 5 estrellas sobre 5

Great communication from the accommodation & a great stay! The apartment was modern, clean & very tidy! We were in room 1 of 4 rooms. A shared bathroom, which wasn't a problem. Also a short bus ride i... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de administración de propiedades
  2. Inversiones inmobiliarias
  3. Mantenimiento de viviendas
  4. Asesor inmobiliario
  5. Agencia de alquiler de inmuebles

Escrito por la empresa

We are Cardiff’s premier end-to-end HMO management and investment company. We’re started as part of a network of property investment firms, founded in 2019 in London, specialising in crafting premium homes for corporate professionals and students. We work with landlords and agencies closely to achieve our mission. Our network now spans Manchester, Birmingham, Edinburgh, Oxford, Cardiff, and Newport, managing over 400 premium rooms across the UK, with a collective property value of over £20 million under management. Our homes, beautifully furnished and impeccably maintained, are strategically located in sought-after areas.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

155 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

A great apartment. Modern & clean.

Great communication from the accommodation & a great stay! The apartment was modern, clean & very tidy! We were in room 1 of 4 rooms. A shared bathroom, which wasn't a problem. Also a short bus ride into the city centre. We stayed as we were attending a gig at Cardiff Castle! Would definitely stay again & this place is highly recommended for a stay in Cardiff.

19 de junio de 2024
Opinión espontánea
Logotipo de Arthur & Hamilton Limited

Respuesta de Arthur & Hamilton Limited

Thank you, Fiona! We're thrilled to hear that you had a great stay and appreciated the communication and cleanliness of the apartment. It's wonderful to know that the shared bathroom and convenient location worked well for you, especially for your trip to Cardiff Castle. We appreciate your high recommendation and look forward to welcoming you back on your next visit!

Valorada con 5 estrellas sobre 5

I recently stayed in Cardiff and had an…

I recently stayed in Cardiff and had an exceptional experience. The apartment was impeccably clean, which made my stay incredibly comfortable and enjoyable. Great hospitality from Hassan. I will most certainly staying here every time I come to Cardiff.

15 de junio de 2024
Opinión espontánea
Logotipo de Arthur & Hamilton Limited

Respuesta de Arthur & Hamilton Limited

Thank you, Osman, for your kind words! We're delighted to hear that you had an exceptional experience during your stay in Cardiff. It's wonderful to know that the cleanliness of the apartment and our hospitality made your stay comfortable and enjoyable. We look forward to welcoming you back every time you visit!

Valorada con 5 estrellas sobre 5

Great place

Great place, good location repressive host good value for money, what more do you want.

3 de mayo de 2024
Opinión espontánea
Logotipo de Arthur & Hamilton Limited

Respuesta de Arthur & Hamilton Limited

Thank you, Michael! We're glad you enjoyed the location and found the place to be great value for money. It’s wonderful to know that the host made a positive impression. We hope to have the pleasure of hosting you again soon!

Valorada con 3 estrellas sobre 5

Edited 4/6/24

*edited 4/6/24.
After discussions via Whatsapp with Luxe Dwellings they agreed to help me as the landlord of the apartment we had booked through them in January had gone into bankruptcy in April and so they refunded my booking. I am grateful for them for doing this for me. Diolch.

I booked an apartment in Cardiff in January 2024 for May 2024. I had a confirmation email to state that payment had been made and that the apartment was booked.
Two weeks ago I emailed to confirm if everything was OK in preparation for our stay. I heard nothing back. We were due to stay in the apartment on Tuesday May 28th. I rang the Saturday before to ensure everything was in place, to which I was told they had broken contracts with the landlord of that property 3 months ago. I had not received an email to confirm this or received any apology or refund for this inconvenience. I have now contacted them via email, phone and WhatsApp but six days later there is still no refund or confirmation of their mistake.

30 de mayo de 2024
Opinión espontánea
Logotipo de Arthur & Hamilton Limited

Respuesta de Arthur & Hamilton Limited

Dear Rhian,

As explained to you already over the phone, you are confusing companies. We have thoroughly reviewed our records and found no booking or correspondence under your name for our properties in Cardiff in January 2024 for May 2024. This is a mix-up with another company.

Our commitment to our customers includes prompt communication and resolution of any issues, and we have not had any incidents resembling your described experience for our properties.

If you have any further concerns or believe there may be an error, please contact our customer service team directly with more details so we can assist you further.

Valorada con 5 estrellas sobre 5

Definitely recommend

The Luxe Dwellings team has been very helpful and responsive. Addressing questions and issues from before contracts were signed to any that arose while at the residence. Hasan Hussaini in particular has been great and friendly dealing with all my concerns in a timely and efficient manner. Definitely recommend.

2 de abril de 2024
Opinión espontánea
Logotipo de Arthur & Hamilton Limited

Respuesta de Arthur & Hamilton Limited

Thank you, Sithara, for your kind words! We're thrilled to hear that we were able to assist you efficiently and address all your concerns. We’re glad you had a positive experience from start to finish. Your recommendation means a lot to us, and we hope to continue providing excellent service in the future!

Valorada con 5 estrellas sobre 5

Two Week Stay, Very fast response when needed

Stayed for two weeks, facility was clean and had all the utensils/supplies provided for a long stay including toiletries, cooking & cleaning which was a lot more than I expected! Service was extremely fast; WiFi went down one night and was fixed within an hour of me messaging.

22 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

That's the a good experience after…

That's the a good experience after searching a lot of rentals. The landlord and the team are kind and respectful. I highly recommend if you are looking for a nice home.

29 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful

I can’t comment on any of the properties as we did not stay in one due to a double booking error. However Hasan was very helpful in finding alternative accommodation for us and covering the additional cost of the new studio apartment.

Hasan was very attentive and efficient is his replies. The matter was sorted in less than 24hrs and he arranged everything for us. Thank you!

20 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A++ 10/10

A++,
Hasan is absolutely amazing I have been working with Hasan for almost 3 months now and I am tremendously over the moon with his work ethic, Hassan will do anything to make sure the job gets done on time and as efficient as possible, he will also help in anyway he possibly can, I would 1,000,000.00 (%) recommend Hasa services to anybody who is looking for property mangent, he has zero faults, in my opinion Hassan is Flawless. 100/100

3 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing host…

Hasan and staff made my stay extremely wonderful and I am truly grateful. They went above and beyond and they didn’t have to. Thanks guys would highly recommend 100/10.

19 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant find

I stayed at one of their properties on airbnb. Hasan was fantastic at responding (especially as it was my first time in Wales) and the property was exactly as described. A shared flat with communal kitchen and shared bathroom. The whole place was very clean, tidy and Hasan was brilliant at recommending places for me when I checked in. It was close to amenities with good transport links and exactly as described. will definitely book with them again

9 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very very nice

As you can see from the photos, this place is very tidy and very well kept, everything is clean, and the place is nicely furnished. Very very nice

20 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can't ask for anything more

The Luxe Dwellings team was very responsive and friendly. Place is well-kept, comfortable and looks as advertised. Good access to public transportation as well as convenience stores and takeaways. Did not have any issues. Can't ask for anything more.

28 de septiembre de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más