I had a great experience with AU Jewellers. Their customer service was excellent throughout the whole process, with quick responses and helpful communication. They were understanding and worked with m... Ver más
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I had a great experience with AU Jewellers. Their customer service was excellent throughout the whole process, with quick responses and helpful communication. They were understanding and worked with m... Ver más
La empresa ha respondido
Purchased bracelet for my son boy one get one free promotion within 1 day it’s all a funny colour and broke it’s ridiculously cheap item and selling on for 75 been trying to get into contact with the... Ver más
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Iv got a necklace from Au Jewllers and I never take it off its never fades or lose its shine in the shower or in bed brilliant craftsmanship. Also iv just ordered a ring from them amd I messed the ord... Ver más
Mistake made at checkout due to a glitch and lost out on the buy 1 get 1 free offer. Emailed AU straight away who replied promptly and have honoured the offer and sending out both rings. Fab customer... Ver más
The UK's #1 Rated 9ct Gold Filled Jewellers!
Reino Unido
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Ha contestado el 22% de las opiniones negativas
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Excellent jewellery and excellent customer service if you ever have any problems the replies are 10/10 and do the best to meet your needs
Defo not gold filled, over £100 down the drain for tat. I even emailed them my issue as the creole gold earrings I got looked more silver & not response
Iv brought a few bits now 2 xl rings the saddle and keeper they are beast and get compliments on them all the time in last few months.iv now just received the 21mm belcher and what a chain. I love it. Great quality will buy again 💯
I have had multiple purchases with Au Jewellers honestly these guys never miss! Cannot recommend enough!!
Had one issue ever which wasn’t down to them at all I payed for security but the DPD driver just left on the front porch of block of flats. Au were really understanding and helpful sorting it out for me and sending out replacements within 24hrs will always be using these guys due to the quality of the products, customer service and brilliant price tags.
Best customer service going
I messed up an online order, dropped the facebook team a message and they fixed it straight away.
No messing, straight to the point absolutely 10/10, the way it should be
100% this is the best jewellery business going
Amazing thank you
Had an issue with the spring inside the clasp of my chain within 2 weeks, sent a video with proof and instantly got a new one sent and on the way with an apology. These things happen not everything can be perfect every time when it comes to these things especially something like a spring.
Definitely 10/10 customer service with how quick and efficiently it was acted on
I feel that charging to return item due to a manufacturing fault is rather unfair especially when not asking for a refund but an exchange
Great communication and customer service!
Awesome customer service and support. Items are flawless. Explaination of details. Honestly if I could give them 6stars I would. Thank you au-jewellers!!!
Seems very ligit,love how the jewellery looks and the gold, my brother ordered a piece a while back and its his favourite to wear, highly recommended 👌
This place is awesome. Great deals, awesome customer service, great “pay as you go” deals, & most of all FINE JEWELRY.
The best quality and nice pieces
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