Goods arrived, upon opening the plug is a US adapter. For a web-shop claiming to be in Australia, this is frankly disappointing. Especially since it isn't in the product description. Tried to call... Ver más
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Consulta las opiniones de los clientes
I purchased a digital radio which works as expected but came with the wrong plug (US, not Australian). I had to go out and buy a local step-down adapter plug to make it work but I was compensated by... Ver más
La empresa ha respondido
The casing is of good quality and the touch screen works well even though the screen is soft. Adequate number of dampers are provided and good quality too. The only downside to it is that the power ca... Ver más
Hi I’ve started working in a way colder climate than I userly do and where I come from the temperature hardly gets below +10 degrees,now I’m working below -10 Degrees. One of the other lads showed me... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I highly recommend DirectNine
I highly recommend DirectNine, they are reliable and services are very good.
Electrical lacing twine
Purchase was what I was hoping for. Delivery time seemed a little excessive.
Easy site to navigate with easy…
Easy site to navigate with easy checkout.
Highly recommend
Everything is spot on with this…
Everything is spot on with this purchase. Will be back soon. 5 stars
I found the product I needed
I found the product I needed. And I had it in my possession in a reasonable amount of time.
Just what I wanted!
The doubler came from the US, and was extremely well packaged. It does what it’s supposed to, giving me a touch more optical zoom.
Warning do not use.
Do not use this company under any circumstances. Immediately after purchasing a radio I started receiving scam your package has arrived emails. Upon contacting support they informed me that they are aware of a current data breach. Which must be ongoing because I highly doubt it happened a day after my order. Furthermore despite appearing as an Australian company a simple alarm clock radio has came all the way from the United States and supposedly is still on its way which is just ridiculous. They also appear to be a lot more expensive than other companies for the same products.

Respuesta de DirectNine Australia
VERY SLOW RESPONSE!!!
I Ordered here last September 10 and until now they even haven't provided the Tracking number yet! They say that my Order was lost in transit! Very Irresponsible! I need a full refund!

Respuesta de DirectNine Australia
Good experience
Good experience, product was right and tracking and communication was great.
Very happy with the cover for the…
Very happy with the cover for the outdoor TV, fits perfectly 😊
Your service was great
Your service was great, and so far the products are great also!
Top product
Top product. Updates on delivery and fast delivery.
Exactly as pictured
When the bag arrived I unwrapped it to find it’s spacious and exactly as shown in the picture.
Excellent service prompt delivery and…
Excellent service prompt delivery and great great pricing .
Company took 3 weeks to ship a product which was faulty. Company did eventually provide full refund
Update two weeks on:
4 - The company have been in touch and have provided a full refund. In their defense, they did respond to my situation which I appreciate.
Do not touch this company! I ordered a product:
1 - it took more than 3 weeks to arrive
2 - it was faulty when it arrived. It took the product to the Microsoft Store in Sydney and they confirmed it was faulty
3 - I've been going back and forth with a representative (not in AU) for 12 days, providing the proof (from MS) that the product is faulty and they keep dodging the request for a full refund. This is ongoing

Respuesta de DirectNine Australia
Always a great experience
I Always get what I order/packed safely and arrives in a descent time. Plus quality.
The delivery was good
The delivery was good, but 5 emails from delivery and or couriers appeared as scam emails some of which requested money to track. I do not know how my details of this purchases ie name, address and email managed to be used in these emails.
music
Apart from a Australian adapter power leed and a piece of the front came off which I will fix it is a nice unit.
A great way to buy
from the time you order your items they keep you informed about your product with email right too your door and on time
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