Goods arrived, upon opening the plug is a US adapter. For a web-shop claiming to be in Australia, this is frankly disappointing. Especially since it isn't in the product description. Tried to call... Ver más
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Consulta las opiniones de los clientes
I purchased a digital radio which works as expected but came with the wrong plug (US, not Australian). I had to go out and buy a local step-down adapter plug to make it work but I was compensated by... Ver más
La empresa ha respondido
The casing is of good quality and the touch screen works well even though the screen is soft. Adequate number of dampers are provided and good quality too. The only downside to it is that the power ca... Ver más
Hi I’ve started working in a way colder climate than I userly do and where I come from the temperature hardly gets below +10 degrees,now I’m working below -10 Degrees. One of the other lads showed me... Ver más
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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 75% de las opiniones negativas
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Avoid Direct Nine
2 weeks of me waiting for my order to process
call and am given no real updates on why it is taking so long to process just to keep waiting. so after having my time wasted I decided I at least needed my money back (over 100$). refund process for unprocessed order is quick but improper.
Absolutely avoid buy your tech hardware from anywhere else.
(edit for Directnines response)
amazing that the issue is fixed only a day after my order is cancelled. in reality Direct nine advertises hardware that they don't actually have in stock.
my order was a rare piece still it should have been communicated more clearly how long the order processing was going to take. I ordered similar piece of tech (non-branded) from Ebay and it was sent out the same day of order. Alot of better alternatives out there

Respuesta de DirectNine Australia
Long delay had me worried
Made an order three weeks ago of around AUD180 for a product that I had previously purchased elsewhere. No communication. I called after 2 weeks and was told that the item was in transit. Called after 3 weeks and told it would be delivered this week. It finally arrived after 3½ weeks. All could have been okay if only the "tracking link" in their emails actually worked. Got the product I wanted, just took so long that I was getting worried I'd been "had".

Respuesta de DirectNine Australia
Nightmare
Ordered what I wanted and double checked it was what I was getting delivered and the wrong item got delivered. Sent the email message to get them to call me back and nothing. Terribly disappointed

Respuesta de DirectNine Australia
Totally cool business
Great service and fast shipping :) This business was able to get probably the only 24” UHD monitor in Australia. It actually had to come from the USA direct as that’s like the only place in the world they are sold. There is one other model but this one has a curved base and looks way hotter :)
So it was ordered, at a great price and came to me all the way from the USA.
It arrived very quickly and I will definitely use their services again in the future. I’m really happy with it.
It’s such an amazing monitor
Nice shower head
The product is really nice and good quality and the staff were helpful regarding my enquiry regarding dispatch
Excellent service
Easy to find what I was after. Excellent communication concerning dispatch etc. Very pleased with the service.
Colder work climate
Hi I’ve started working in a way colder climate than I userly do and where I come from the temperature hardly gets below +10 degrees,now I’m working below -10 Degrees. One of the other lads showed me one of your under hard hat warm hoods that I can attach to the inside of my helmet to keep my ears and neck warm.
I have to say it’s the ducks nuts,it’s so warm I love it
quick response , delivery of product on time
The product was delivered promptly and I was kept informed during the process. The response was very quick also.
Very easy to deal with and super…
Very easy to deal with and super competitive prices.
Fast delivery
Extremely happy with my purchase.
It took a long time for delivery.
It took a long time for delivery.
We do like it but the upper rail, the grab rail, is a different, pink looking silver to the rest of the item.
Is it a different metal?
Date is approx.
I got what I asked for
I got what I asked for.
In good time. It works
So all good
Great prices and fast postage to…
Great prices and fast postage to Western Australia. Have a great range of items as well
Awesome product!!
The product is top quality and works flawlessly.
postage was a little slower that i would have liked. overall very happy with the transaction
Easy to deal with
The remote control I purchased was very…
The remote control I purchased was very hard to find but Directnine had it at a great price. Delivery was a little slow.
Excellent prompt service
Excellent prompt service! Only concern is there in no oversea payment reminder during the transaction. My credit card company charged me 50$ for the transaction which I can save by using another card if I know in advance.
Prompt service
Prompt service, well packaged an altogrtyer pleasant set of trans actions
Item as described and came in tact
Item as described and came in tact. Works beautifully.
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