DirectNine Australia Opiniones 

194
•
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Goods arrived, upon opening the plug is a US adapter. For a web-shop claiming to be in Australia, this is frankly disappointing. Especially since it isn't in the product description. Tried to call... Ver más

Valorada con 3 estrellas sobre 5

I purchased a digital radio which works as expected but came with the wrong plug (US, not Australian). I had to go out and buy a local step-down adapter plug to make it work but I was compensated by... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The casing is of good quality and the touch screen works well even though the screen is soft. Adequate number of dampers are provided and good quality too. The only downside to it is that the power ca... Ver más

Valorada con 5 estrellas sobre 5

Hi I’ve started working in a way colder climate than I userly do and where I come from the temperature hardly gets below +10 degrees,now I’m working below -10 Degrees. One of the other lads showed me... Ver más


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

194 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 75% de las opiniones negativas

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3,9

Todas las opiniones

(194)

22 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Avoid Direct Nine

2 weeks of me waiting for my order to process
call and am given no real updates on why it is taking so long to process just to keep waiting. so after having my time wasted I decided I at least needed my money back (over 100$). refund process for unprocessed order is quick but improper.

Absolutely avoid buy your tech hardware from anywhere else.

(edit for Directnines response)
amazing that the issue is fixed only a day after my order is cancelled. in reality Direct nine advertises hardware that they don't actually have in stock.
my order was a rare piece still it should have been communicated more clearly how long the order processing was going to take. I ordered similar piece of tech (non-branded) from Ebay and it was sent out the same day of order. Alot of better alternatives out there

17 de agosto de 2023
Opinión espontánea
Logotipo de DirectNine Australia

Respuesta de DirectNine Australia

Hi Henry,

We acknowledge that your order was delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Valorada con 3 estrellas sobre 5

Long delay had me worried

Made an order three weeks ago of around AUD180 for a product that I had previously purchased elsewhere. No communication. I called after 2 weeks and was told that the item was in transit. Called after 3 weeks and told it would be delivered this week. It finally arrived after 3½ weeks. All could have been okay if only the "tracking link" in their emails actually worked. Got the product I wanted, just took so long that I was getting worried I'd been "had".

17 de julio de 2023
Opinión espontánea
Logotipo de DirectNine Australia

Respuesta de DirectNine Australia

Hi Greg,

We acknowledge that your order was delayed due to we receving higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We do hope you will give us another chance.

Regards,
Swapnil

Valorada con 1 estrellas sobre 5

Nightmare

Ordered what I wanted and double checked it was what I was getting delivered and the wrong item got delivered. Sent the email message to get them to call me back and nothing. Terribly disappointed

24 de julio de 2023
Opinión espontánea
Logotipo de DirectNine Australia

Respuesta de DirectNine Australia

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?

Regards,
Swapnil

Valorada con 5 estrellas sobre 5

Totally cool business

Great service and fast shipping :) This business was able to get probably the only 24” UHD monitor in Australia. It actually had to come from the USA direct as that’s like the only place in the world they are sold. There is one other model but this one has a curved base and looks way hotter :)

So it was ordered, at a great price and came to me all the way from the USA.

It arrived very quickly and I will definitely use their services again in the future. I’m really happy with it.

It’s such an amazing monitor

8 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nice shower head

The product is really nice and good quality and the staff were helpful regarding my enquiry regarding dispatch

9 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Colder work climate

Hi I’ve started working in a way colder climate than I userly do and where I come from the temperature hardly gets below +10 degrees,now I’m working below -10 Degrees. One of the other lads showed me one of your under hard hat warm hoods that I can attach to the inside of my helmet to keep my ears and neck warm.
I have to say it’s the ducks nuts,it’s so warm I love it

8 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent prompt service

Excellent prompt service! Only concern is there in no oversea payment reminder during the transaction. My credit card company charged me 50$ for the transaction which I can save by using another card if I know in advance.

31 de diciembre de 2022
Opinión espontánea

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