Aussiewoof Opiniones 

Respuesta de Aussiewoof

3 sept 2025

Hey Karen,

Thanks for taking the time to share your experience. We’re genuinely sorry to hear that your order and our service haven’t met your expectations.

We hear your concern about product quality and are currently reviewing both supplier performance and customer service response times to address exactly these kinds of issues. If you're still waiting for a resolution, please send us your order number so we can personally follow this up for you.

We’re sorry again for the inconvenience and truly appreciate your feedback—it helps us improve.

Best regards

Respuesta de Aussiewoof

30 ago 2025

Hey Jenny,

Thank you for taking the time to share your feedback. I'm really sorry to hear that the hair removal glove didn’t meet your expectations. We understand how frustrating it can be when a product doesn’t perform as intended.

Your comments about the glove’s thickness and usability are noted, and we’re actively reviewing this with our product team to see how improvements can be made. We never want our customers to feel that they've wasted their money, so please reach out to our support team — we'd like to make this right for you.

Thanks again for your honest review. It helps us do better.

Best regards

Respuesta de Aussiewoof

30 ago 2025

Hello Kate,

I’m really sorry to hear about your experience and appreciate you bringing this to our attention. We take feedback like this seriously, especially when it involves concerns about product quality and safety.

Please know that we never intend to offer products that fall short of expectations or that could pose any risk. Your comments have been escalated to our team for immediate review. If you’re open to it, we’d appreciate the chance to make this right — please contact our support team so we can assist you directly.

Thank you again for your honesty. It helps us ensure we’re holding ourselves to the standards our customers deserve.

Best regards

Respuesta de Aussiewoof

29 ago 2025

Hey Parri,

Thanks for taking the time to leave a review, even though we're really sorry to hear about your experience. It’s definitely not the standard we aim to deliver.

We understand how frustrating it is to receive a product that doesn’t work as expected. We’d appreciate the chance to make this right. Please reach out to our support team and we’ll sort it out quickly.

Thanks again for your feedback—it helps us improve.

Best regards

Respuesta de Aussiewoof

28 ago 2025

Hey R,

Thank you for sharing your feedback. We're genuinely sorry to hear about your experience and understand your frustration. We acknowledge your concerns regarding the order delay and the difficulty in reaching our customer support — that's not the experience we aim to provide.

Please know that your request for a refund will be treated with urgency. We’d like to resolve this matter promptly for you. If you haven’t already, kindly message our customer support with your order number so our team can assist you directly.

We appreciate your patience and are committed to making this right.

Kind regards

Respuesta de Aussiewoof

28 ago 2025

Hello Rachel,

We’re sorry to hear that you feel misled and disappointed — that’s never our intention. We understand how frustrating it is to expect one thing and experience another, and we sincerely apologise for the inconvenience caused by the delivery timeline and any lack of clarity around our operations.

Your feedback is important, and we’re taking it seriously. If your order still hasn’t arrived, please reach out to customer support with your order number so we can assist you directly.

We truly regret that your experience didn’t meet expectations, and we appreciate you bringing this to our attention.

Kind regards

Respuesta de Aussiewoof

27 ago 2025

Hey Cheryl,

Thank you for taking the time to share your experience, and we're truly sorry to hear about your disappointment.

We understand how frustrating it is to feel misled and to be left waiting for a response or delivery. Please know that we take this feedback seriously.

Delays can occasionally occur due to customs or logistics issues beyond our control, but that’s no excuse for the lack of communication. We apologize sincerely for not getting back to you sooner — that’s not the level of service we strive to provide.

We'd like to make this right. Please reach out to our support team again and we’ll prioritize your case.

Thank you again for your feedback — it helps us do better.

Kind regards

Respuesta de Aussiewoof

25 ago 2025

Hello James,

We're really sorry to hear about your experience and the delay with your order. This certainly isn’t the standard we aim to deliver, and we understand your frustration.

We'd like to look into this for you as a priority and make things right. If you could please reach out to us again with your order number, we’ll do our best to resolve this promptly.

Thanks for your patience, and again, we apologise for the inconvenience caused.

Best regards

Respuesta de Aussiewoof

25 ago 2025

Hello Jenny,

Thank you for your feedback, and we're genuinely sorry to hear that you're disappointed with your experience.

We try to be as transparent as possible about shipping times and sourcing, but it's clear we've fallen short in your case.

We're glad to hear your order has now reached Australia and is with Australia Post. If you need any further help tracking it or have concerns, please feel free to contact us directly—we’re here to help.

We appreciate you taking the time to share your experience and will take your comments on board as we continue working to improve our service.

Kind regards

Respuesta de Aussiewoof

22 ago 2025

Hey Claire,

We're really sorry to hear that your order hasn’t arrived and that you haven’t received any updates. That’s definitely not the experience we aim to provide. We understand how frustrating this delay must be, and we want to make it right.

Please reach out to our customer support team with your order number so we can investigate what happened and provide a resolution as soon as possible. We value your feedback, and while we clearly missed the mark this time, we’d appreciate the opportunity to make things right.

Thank you for bringing this to our attention.

Kind regards

Respuesta de Aussiewoof

19 ago 2025

Hey Maureen,

Sorry to hear about the unexpected charge and delay. That’s definitely not the experience we want for our customers. We’re looking into this and will get it sorted as quickly as possible.

Please send reach out to customer support so we can assist you directly. Thanks for your patience—we’ll make this right.

Kind regards

Respuesta de Aussiewoof

17 ago 2025

Hey Evangeline,

Thanks for taking the time to share your feedback. We’re really sorry to hear that your order took longer than expected to dispatch. This isn’t the experience we aim to provide, and we completely understand your frustration.

While some delays can happen due to stock levels or higher demand, we know that 5 days is longer than it should be, and we’re currently reviewing how we can improve our processing times.

We’d appreciate the chance to make this right—if you have any concerns about your current order or need further assistance, feel free to reach out to our support team directly.

Thanks again for your honesty, and we hope to earn back your trust.

Best regards

Respuesta de Aussiewoof

16 ago 2025

Hey Gun,

Thanks for taking the time to share your feedback. We're really sorry to hear that the dryer didn’t meet your expectations. We understand how frustrating delays and product quality issues can be, and we take your comments seriously.

Shipping times can sometimes be longer depending on location and demand, but we’re always working to improve both our delivery process and product experience. Your input helps us identify where we can do better.

If you'd be open to it, we’d appreciate the opportunity to make this right. Please feel free to reach out to our support team with your order details so we can look into this further.

Thanks again for your honest review.

Best regards

Respuesta de Aussiewoof

14 ago 2025

Hey Deborah,

Thanks for taking the time to leave a review. We're sorry to hear that your experience didn’t meet expectations. We understand how frustrating it can be when things don’t arrive as anticipated, and we truly value your feedback.

If there’s anything we can do to help or clarify, our support team is always here to assist you. Please don’t hesitate to get in touch.

Best regards

Respuesta de Aussiewoof

13 ago 2025

Hey Foreman,

I'm really sorry to hear about your experience so far—this is not the level of service we aim to provide. I understand how frustrating it must be not to see any movement on your order after several days, especially when communication hasn't been helpful.

Please know we're looking into this right away. Sometimes tracking updates can be delayed by the carrier, but we’ll confirm exactly where your order is and ensure it gets to you as quickly as possible.

Thanks for bringing this to our attention. We’ll be in touch shortly with an update and a resolution.

Kind regards

Respuesta de Aussiewoof

22 jul 2025

Hey shy,

Thank you for sharing your concern. We take feedback seriously and want to assure you that all our reviews are from real customers who have used our services. We understand how important trust is, and we’re always open to transparency. If you’ve had a specific experience with us, we’d genuinely appreciate the opportunity to hear about it and make things right. Please feel free to reach out directly so we can address any issues personally.

Kind regards