Staff always friendly and helpful. Lots of cars to choose from & nice that they're all open so you can sit in them. Just one small niggle - we were looking at two cars of the same make but differen... Ver más
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Consulta las opiniones de los clientes
Great service from start to finish couldn't fault any body, Very friendly people always a warm welcome, Fantastic range of cars and a good choice of electric cars all price's Very pleased with our... Ver más
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Biggest dislike was waiting! When collecting my car I arrived on time then kept waiting for over 45 minutes before seeing anyone. Also, the car still had something that hadn't been repaired as promise... Ver más
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Good customer service all the way through the buying process. Car delivered on time. Not too much pressure selling for additional services but they have to try so I won’t complain about that. I was ab... Ver más
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Información sobre la empresa
- Concesionario de automóviles usados
- también en la categoría
- Concesionario de autos
- Concesionario de vehículos de motor
Escrito por la empresa
Available Car | The Hassle-Free Used Car Supermarket | Over 2,000 Quality Used Cars. Welcome to Available Car, a family-owned UK used car supermarket helping customers buy quality used cars with confidence since 2002. With over 2,000 used cars available online and across our two large car supermarkets in Castle Donington, Derbyshire, and Sutton-in-Ashfield, Nottinghamshire, we offer a huge choice of quality second-hand cars from over 30 leading manufacturers. Why choose Available Car? Over 2,000 used cars to choose from – Browse and compare hundreds of hatchbacks, SUVs, family cars, automatic cars, hybrids and electric vehicles, with popular makes and models to suit different budgets. Our unique Available Car Price Promise – We check our prices regularly to offer great value. Our fixed, transparent prices mean no haggling, no hidden admin fees and no pressure. Find an equivalent car cheaper at an eligible main dealer or car supermarket within seven days of ordering, and we'll refund the difference, subject to our Price Promise terms. Quality cars, prepared to main dealer standards – Every used car undergoes multi-point mechanical checks and is prepared by our skilled teams, helping you buy with confidence and peace of mind. Hassle-free, no-pressure car buying – All our cars are unlocked, so you're free to browse at your own pace, compare vehicles and take test drives. Our friendly team is here to help when you need us, not pressure you into buying. Flexible ways to buy – Browse, reserve or buy your next used car online or in-store, with car finance options, part exchange, collection and home delivery services available. Part Exchange Price Promise – Get a competitive valuation for your current vehicle, with our commitment to beating eligible like-for-like part exchange quotes, subject to terms and conditions. A trusted, established family business – With more than 20 years of experience helping UK motorists find their next car, we're proud of our customer-first approach and our reputation for straightforward, friendly service. Whether you're searching for a reliable first car, an affordable used family car, a low-mileage automatic, a second-hand SUV or your next EV, Available Car makes finding and buying your next car simple. Visit Available Car in Castle Donington or Sutton-in-Ashfield, or browse over 2,000 quality used cars online at www.availablecar.com. Available Car – We're not here to sell you a car, we're here to help you buy.
AvailableCar - with over 2000 cars online and instore
Escrito por la empresa
- Our unique Price Promise guarantees you the Best Possible Price!
- We promise that if you find the same car of equal quality and value, cheaper at a main dealer or car supermarket within 7 days of vehicle order, we’ll refund the difference!
- All cars checked and prepared to main dealer standards!
- We employ over 300 highly trained professionals to check, prepare and care for every single car before sale – regardless of age, price or mileage!
- Let us help finance your car with our Low Rate Finance!
- Our team of Finance Experts can help and advise you as to the best way to fund your car with affordable, fixed monthly payments.
- Part Exchange valuation
- Our Valuations Team will give you exact values. Receive a top valuation based on current market conditions, and on your car's individual specification (including ALL fitted extras unique to your car), colour, mileage, condition, etc
- We’re open every day and 24 hours online!
- You can visit our stores or phone until 8pm Monday to Friday, 6pm on Saturday and 5pm on Sunday and of course browse our website anytime.
Part Exchange Price Promise
Part Exchange Price Promise
At Available Car, we believe in offering our customers the best value for their vehicles. That's why we have our Part Exchange Price Promise – We are committed to beating any like-for-like quote, ensuring you get the most value when trading in your vehicle. T&Cs apply
Información de contacto
Station Road, Castle Donington, DE74 2NL, Derby, Reino Unido
- 01332 817222
- marketing@availablecar.com
- availablecar.com
Available Car
4,3
Excelente
21 mil opiniones
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Great experience
The staff were kind and very helpful and they were very upfront about anything that needed to be done to my car. I will definitely be returning if I ever need a car.
6 de octubre de 2026
Respuesta de Available Car
Hi Brandon,
We are so pleased to hear that our team provided such kind and helpful service while remaining completely transparent about your vehicle's needs. It is wonderful to know you had such a positive experience, and we truly look forward to welcoming you back again in the future.
Regards,
Martin Brooks
Customer Care Manager
Very good service from the team
8 de octubre de 2026
Respuesta de Available Car
Hi Mark,
Thank you so much for the wonderful five-star review. We are thrilled to hear that our team delivered such high-quality assistance during your visit. Your kind feedback means a lot to everyone here.
Regards,
Martin Brooks
Customer Care Manager
As always a smooth transaction
As always a smooth sale and collection of car. Bailey, Jordan and Kyle all knew what they were talking about, answered all our queries and made the whole process quick and easy. The only place we ever go to buy a car
6 de octubre de 2026
Respuesta de Available Car
Hi Valued Customer,
We are thrilled to hear that your recent vehicle purchase went so seamlessly from start to finish. It is wonderful to know that our team was knowledgeable, addressed all your questions, and kept the entire experience efficient and straightforward for you. We truly appreciate your continued loyalty and look forward to welcoming you back again in the future.
Regards,
Martin Brooks
Customer Care Manager
The car developed a fault within just…
The car developed a fault within just 48 hours of receiving it. Despite this, I have been told that there will be no replacement car available for a month. This is completely unacceptable, especially when the vehicle has failed so soon after being supplied. I expected a reliable car and proper customer service, but instead I have been left without a suitable solution and facing considerable inconvenience. Very disappointing experience with Available Car.
6 de octubre de 2026
Respuesta de Available Car
Hi Customer,
Thank you for bringing this to our attention, and please accept our sincere apologies for the issues you've experienced with your vehicle so soon after collection, as well as the frustration regarding the wait time for a courtesy car.
Having spoken with the team, we are actively looking into your booking and trying to bring it forward for you.
Kind Regards,
Michael
Customer Care Manager
Complete freedom to veiw vehicles once…
Complete freedom to veiw vehicles once vehicle was selected staff were very helpful through the buying process
5 de octubre de 2026
Respuesta de Available Car
Hi Mr M Thompson,
We are so pleased to hear that you enjoyed browsing our vehicles at your own pace and that our team provided helpful support once you found the right one. Thank you for sharing your positive feedback about your buying experience!
Regards,
Martin Brooks
Customer Care Manager
The professionalism and one to one…
The professionalism and one to one experience was wonderful throughout.
6 de octubre de 2026
Respuesta de Available Car
Hi Mrs D Dickinson,
We appreciate you sharing your wonderful feedback. We are so glad to hear that you enjoyed such a personalized and professional experience with our team. Thank you for your review!
Regards,
Martin Brooks
Customer Care Manager
Very friendly and greta team
6 de octubre de 2026
Respuesta de Available Car
Hi Mr C Robey,
Thank you so much for the fantastic five-star rating. We are thrilled to hear that you had such a wonderful experience with our helpful and welcoming staff. Our team always strives to provide the best service possible, and your kind feedback truly means a lot to all of us.
Regards,
Martin Brooks
Customer Care Manager
They were cheerful, and patient
They were cheerful, polite, and patient. Shelby in particular had to seek other ways of me signing things when my phone refused to link with your WiFi. Leyton was cheerful, helpful and understanding on our test drive. All in all an excellent esperience.
6 de octubre de 2026
Respuesta de Available Car
Hi Jim,
Thank you so much for the wonderful five-star rating. We are thrilled to hear that our team provided such a friendly, patient, and understanding service throughout your visit. It is great to know that they went the extra mile to assist with the paperwork during the technical hiccup and made your test drive such a pleasant experience. We truly appreciate your feedback and hope you enjoy your new vehicle.
Regards,
Martin Brooks
Customer Care Manager
Very easy from start to finish
From walking through the door to leaving today with my new car, it’s been so easy. Everyone was so helpful, and not pushy to sell extra stuff
8 de octubre de 2026
Respuesta de Available Car
Hi Christine,
We are so pleased to hear that your experience purchasing your new car was so smooth and hassle-free from start to finish. It is wonderful to know our team made you feel comfortable and well taken care of without any sales pressure. Enjoy your new vehicle and thank you for the wonderful feedback!
Regards,
Martin Brooks
Customer Care Manager
Kia Sportage
They were professional from the first time i went in to look at cars to the time i left with the car if my choice
8 de octubre de 2026
Respuesta de Available Car
John,
Thank you for the fantastic 5-star review! We are so pleased to hear that our team provided such a professional experience from your very first visit all the way through to driving home in your new vehicle. We truly appreciate your kind words and hope you thoroughly enjoy your car.
Michael - Customer Care Manager
Still waiting on replacement keys
Still waiting on replacement keys, it’s been ages. After purchase support not great.
24 de junio de 2026
Respuesta de Available Car
Hi Fern,
We are sorry to receive your review. We have tried to contact you about your concerns, as the delay has been your local manufacturing agent not us.
We have asked them to contact you directly as previously arranged.
Regards,
Martin Brooks
Customer Care Manager
Great car buying experience
Very helpful staff with nothing too much trouble.
Nice cars at reasonable prices with no hard sell.
6 de octubre de 2026
Respuesta de Available Car
Stephen Morrow,
We are delighted to hear that our team was so accommodating during your visit. It is wonderful to know you enjoyed browsing our vehicle selection at your own pace and felt comfortable with our fair pricing. Thank you so much for sharing your positive experience!
Michael - Customer Care Manager
Good service overall and very polite…
Good service overall and very polite and courteous staff. My only gripe is that the car when I drove it after buying it, the tyre pressure was not correct by some margin, so I had to put it right when I came home. Just a little thing in many ways but it should have been checked in advance of the sale.
6 de octubre de 2026
Respuesta de Available Car
Hi Ian,
We are glad you enjoyed your experience with our courteous team and appreciate your positive feedback. We also hear your concern regarding the incorrect air levels in the tyres upon pickup. Pre-delivery inspections should always be thorough, and we will review our checks to ensure this is properly handled going forward.
Regards,
Martin Brooks
Customer Care Manager
The car I wanted to view was at the…
The car I wanted to view was at the Donnington show room and it was moved to Sutton in Ashfield without any problems or hesitation. The representatives at the show room , namely Kris , Jason and Pippa were excellent and knowledgeable regarding all aspects of my purchase of the car.Customer Service was 5 star plus . Thank - you
6 de octubre de 2026
Respuesta de Available Car
Eileen Brocklehurst,
Thank you so much for your glowing five-star rating! We are thrilled to hear how smooth the process was to transfer your chosen vehicle between locations for your convenience. It is wonderful to know that our team provided knowledgeable, top-tier support throughout every step of your purchase. We truly appreciate your kind feedback and hope you thoroughly enjoy driving your new car.
Michael - Customer Care Manager
It’s was a smooth and stressless…
It’s was a smooth and stressless transaction. I will recommend available car any time, any day👍👍
6 de octubre de 2026
Respuesta de Available Car
Oz Iyore,
We are thrilled to hear that your experience with us was so smooth and hassle-free. Thank you so much for your high recommendation and for taking the time to share your positive feedback!
Michael - Customer Care Manager
My experience with Available Car was a…
My experience with Available Car was a mixed bag.
Researched the car online before booking a test drive.
the car itself with which I am extremely happy. The gentleman that showed us the car in the first instance and the lady that handed over were great - informative and friendly. unfortunately the gentleman that dealt with the sale itself nearly made us turn away from purchasing - Like anyone I wanted to make sure I could receive the best deal whether this be by finance or cash purchase - I quote the salesman’s words ' with respect we don't care as long as we get the money' - once I had informed him that I felt that a cash purchase was the way I would like to go, there was no offer of any add-ons shown by the other gentleman (One of which I would have had added to the car if offered at the time). We were miss informed as to the time the car had been with yourselves as we had looked this up prior to meeting and had already gained confirmation. If time were not of the essence due to need the vehicle for my work life - I would have walked away due to this interaction. As stated above really pleased with the car, but disappointed with certain elements of the service.
25 de septiembre de 2026
Respuesta de Available Car
Hi Thomas,
Thank you for speaking with me today about your recent experience. I am sorry that you were not happy with the conversation with our Customer Relationship Manager about the purchase of the vehicle.
I understand how this has come across to you, but I want to reassure you that it was not meant in this way. As a car Supermarket we tend to work on a principal of the first price is our best price, and of course we would not change a price of a vehicle based on how a customer wish to pay for it.
I accept that you was looking for the best deal you could get when purchasing a vehicle and I am pleased that you decided to purchase from us. It is great to hear that you are happy with the vehicle and we hope to see you again in the future when you want to change.
Regards,
Martin Brooks
Customer Care Manager
Good experience buying a new car
Good experience buying a new car, there are few things wrong with it, I have put my concerns to the after care team and hopefully these issues scan be sorted out quickly
17 de septiembre de 2026
Respuesta de Available Car
Hi Mr S Guncill,
We are glad you had a positive purchasing experience. We appreciate your feedback and are already reviewing your vehicle concerns to ensure our support team resolves them promptly.
Regards,
Martin Brooks
Customer Care Manager
Get passed around too many times
Get passed around too many times, lots of waiting around. Would work better if I x representative dealt with you from start to finish. Feedback on telephone calls was poor. When on route for a booked test drive had a call to say this was now not possible as vehicle had not been expected !
2 de octubre de 2026
Respuesta de Available Car
Hi Sally,
Thank you for taking the time to make us aware of your concerns. I have tried to contact you directly to discuss your concerns, but have not been able to reach you. Can you please contact me on 01332 817 222?
Regards,
Martin Brooks
Customer Care Manager
A Qucik efficient service
qucik efficient service. Honest information - the vehicle was exactly what i was told. No high pressure sales.
2 de octubre de 2026
Respuesta de Available Car
Hi Mr A Moore,
We are happy to hear that your experience was smooth and transparent. Thank you for your feedback on our straightforward approach.
Regards,
Martin Brooks
Customer Care Manager
There was no hard sell
There was no hard sell, they left us alone to peruse the cars and were brilliant with the test drive and the actual sale. We had to wait two hours when collecting the car as it wasn’t quite ready. It had been valeted at the last minute and the seats were still wet. Mostly a very good experience.
2 de octubre de 2026
Respuesta de Available Car
Hi Mr/Mrs Rayns,
We are glad you enjoyed your experience with our relaxed browsing environment, test drive, and purchasing process. Thank you for your positive feedback. We appreciate you bringing the delay during vehicle collection and the damp interior to our attention. We are addressing this with our preparation team to improve our scheduling and ensure all vehicles are completely ready upon arrival.
Regards,
Martin Brooks
Customer Care Manager
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