Available Car  Opiniones 

21.459
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Staff always friendly and helpful. Lots of cars to choose from & nice that they're all open so you can sit in them. Just one small niggle - we were looking at two cars of the same make but differen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service from start to finish couldn't fault any body, Very friendly people always a warm welcome, Fantastic range of cars and a good choice of electric cars all price's Very pleased with our... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Biggest dislike was waiting! When collecting my car I arrived on time then kept waiting for over 45 minutes before seeing anyone. Also, the car still had something that hadn't been repaired as promise... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good customer service all the way through the buying process. Car delivered on time. Not too much pressure selling for additional services but they have to try so I won’t complain about that. I was ab... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Concesionario de automóviles usados
  2. también en la categoría
  3. Concesionario de autos
  4. Concesionario de vehículos de motor

Escrito por la empresa

Available Car | The Hassle-Free Used Car Supermarket | Over 2,000 Quality Used Cars. Welcome to Available Car, a family-owned UK used car supermarket helping customers buy quality used cars with confidence since 2002. With over 2,000 used cars available online and across our two large car supermarkets in Castle Donington, Derbyshire, and Sutton-in-Ashfield, Nottinghamshire, we offer a huge choice of quality second-hand cars from over 30 leading manufacturers. Why choose Available Car? Over 2,000 used cars to choose from – Browse and compare hundreds of hatchbacks, SUVs, family cars, automatic cars, hybrids and electric vehicles, with popular makes and models to suit different budgets. Our unique Available Car Price Promise – We check our prices regularly to offer great value. Our fixed, transparent prices mean no haggling, no hidden admin fees and no pressure. Find an equivalent car cheaper at an eligible main dealer or car supermarket within seven days of ordering, and we'll refund the difference, subject to our Price Promise terms. Quality cars, prepared to main dealer standards – Every used car undergoes multi-point mechanical checks and is prepared by our skilled teams, helping you buy with confidence and peace of mind. Hassle-free, no-pressure car buying – All our cars are unlocked, so you're free to browse at your own pace, compare vehicles and take test drives. Our friendly team is here to help when you need us, not pressure you into buying. Flexible ways to buy – Browse, reserve or buy your next used car online or in-store, with car finance options, part exchange, collection and home delivery services available. Part Exchange Price Promise – Get a competitive valuation for your current vehicle, with our commitment to beating eligible like-for-like part exchange quotes, subject to terms and conditions. A trusted, established family business – With more than 20 years of experience helping UK motorists find their next car, we're proud of our customer-first approach and our reputation for straightforward, friendly service. Whether you're searching for a reliable first car, an affordable used family car, a low-mileage automatic, a second-hand SUV or your next EV, Available Car makes finding and buying your next car simple. Visit Available Car in Castle Donington or Sutton-in-Ashfield, or browse over 2,000 quality used cars online at www.availablecar.com. Available Car – We're not here to sell you a car, we're here to help you buy.

AvailableCar - with over 2000 cars online and instore

Escrito por la empresa

Our unique Price Promise guarantees you the Best Possible Price!
We promise that if you find the same car of equal quality and value, cheaper at a main dealer or car supermarket within 7 days of vehicle order, we’ll refund the difference!
All cars checked and prepared to main dealer standards!
We employ over 300 highly trained professionals to check, prepare and care for every single car before sale – regardless of age, price or mileage!
Let us help finance your car with our Low Rate Finance!
Our team of Finance Experts can help and advise you as to the best way to fund your car with affordable, fixed monthly payments.
Part Exchange valuation
Our Valuations Team will give you exact values. Receive a top valuation based on current market conditions, and on your car's individual specification (including ALL fitted extras unique to your car), colour, mileage, condition, etc
We’re open every day and 24 hours online!
You can visit our stores or phone until 8pm Monday to Friday, 6pm on Saturday and 5pm on Sunday and of course browse our website anytime.

Part Exchange Price Promise

Part Exchange Price Promise

Part Exchange Price Promise
At Available Car, we believe in offering our customers the best value for their vehicles. That's why we have our Part Exchange Price Promise – We are committed to beating any like-for-like quote, ensuring you get the most value when trading in your vehicle. T&Cs apply

Información de contacto

Promotion box for Available Car

Available Car

Hassle-free used car supermarket with over 2000 cars instore or online

4,3

Excelente

TrustScore: 4.5 sobre 5

21 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(21.459)

1852 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A very organised sale process and god…

A very organised sale process and god delivery and most importantly a nice car just as described

28 de septiembre de 2026
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Respuesta de Available Car

Hi L McMorrow,
We are thrilled to hear that you had a smooth experience with your vehicle purchase and that the delivery went so well. It is wonderful to know that your new vehicle matched your expectations perfectly. Thank you for sharing your feedback with us!

Regards,
Martin Brooks
Customer Care Manager

Valorada con 3 estrellas sobre 5

Friendly Staff but QC would be nice on cleaning the vehicles

Test drove and purchased my new car last week from the Castle Donnington Branch, Staff are friendly but my wife & I did end up coming home last Friday with a nasty cold as one of the managers we spoke to kindly passed on her Lurgy.
The Car we selected is lovely and we ended up purchasing the Custom Carpets (although they won't arrive for weeks - this was not made clear at the time, otherwise i would have taken the mats out of my old car to use in the interim to protect the carpets).
We collected the car the following Wednesday, the repair shop fixed all the scuffed alloys very nicely and the car looked great on the outside.
However... in the sunlight the next day, the inside of the car was a little disappointing, the inside of the windscreen was dusty and not cleaned, several of the storage compartments had clearly not been cleaned either.. and there was quite a lot of dust on the rear plastic trims in the boot, plus some smear marks on the dashboard.
considering we had just forked out £600 for the diamond bright protection, i was expecting a little more professionalism with the Valet.
other than that the experience was fairly good.

30 de septiembre de 2026
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Respuesta de Available Car

Hi Joe,
Thank you for speaking with me today.

I am sorry to hear that you and your partner caught a cold whist with us and we hope you both feel better soon. I am sorry that things were not as expected and I would like to thank you for allowing me the opportunity to put things right for you.

We look forward to seeing you on Tuesday.

Regards,
Martin Brooks
Customer Care Manager

Valorada con 5 estrellas sobre 5

Lovely helpful staff

Very friendly and waiting was not long to be seen

28 de septiembre de 2026
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Respuesta de Available Car

Hi Mrs Newby,
We are delighted to hear that our team was welcoming and that you were seen so quickly. Thank you for taking the time to share your wonderful feedback with us!

Regards,
Martin Brooks
Customer Care Manager

Valorada con 4 estrellas sobre 5

Beyond expectations for a large organisation

Efficient, friendly and professional staff and venue

29 de septiembre de 2026
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Respuesta de Available Car

Hi Kay,
Thank you for your fantastic review! We're so pleased to hear that you found our staff efficient, friendly, and professional, and that you enjoyed our venue.

Regards,
Martin Brooks
Customer Care Manager

Valorada con 5 estrellas sobre 5

Good service with knowledgeable staff

We were very happy with our purchase
The sales girl Shelby suggested a car to us we hadnt noticed when she knew what we were looking for which we ended up buying

28 de septiembre de 2026
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Respuesta de Available Car

Hi Gillian,
We're so pleased to hear you were very happy with your purchase! It's wonderful that our sales team member suggested a car you hadn't noticed, which turned out to be the perfect fit for you.

Regards,
Martin Brooks
Customer Care Manager

Valorada con 5 estrellas sobre 5

Great dealership lovely selection of…

Great dealership lovely selection of cars and no pressure or problems with all the questions I have asked I will definitely be buying drom them again

1 de octubre de 2026
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Respuesta de Available Car

Mr Craig Barnes,

We are so pleased to hear about your positive experience at our dealership. It is wonderful to know that you enjoyed our vehicle selection and felt completely comfortable asking as many questions as you needed without any pressure. We truly appreciate your feedback and look forward to helping you again in the future!

Michael - Customer Care Manager

Valorada con 5 estrellas sobre 5

Really happy with my purchase and they…

Really happy with my purchase and they made everything go so smoothly. The staff were brilliant and would definitely do business with them again.

1 de octubre de 2026
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Respuesta de Available Car

Hi Ian,
We're so pleased you had such a positive experience with us and that everything went smoothly. It's wonderful to hear our staff were brilliant, and we look forward to doing business with you again!

Regards,
Martin Brooks
Customer Care Manager

Valorada con 4 estrellas sobre 5

Great with a couple of niggles

Buying from Available Car (Sutton in Ashfield, Nottinghamshire) was a very straightforward process and they gave me a decent trade-in price for my car. I did notice a small dent near the drivers side which they initially said 'this is what to expect on a used cars'. It was only when I was asked for a review did I mention it again and I was able to take the car back for their body shop to fix.
The test drive was great but on purchasing the vehicle and driving it away, I would have liked some help with all the gadgets it came with. I discovered this info by googling videos posted by other dealers.
Lastly, I was a bit disappointed that there is no recovery included in the 3 month warranty.

26 de agosto de 2026
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Respuesta de Available Car

Sue Davis,

We are happy to hear that your overall purchasing experience went smoothly and that we provided a fair trade-in value for your previous vehicle. We appreciate you taking the time to share your balanced thoughts with us.

Michael - Customer Care Manager

Valorada con 5 estrellas sobre 5

Great sales experience at Sutton

Really good selection of cars at Sutton and a very pleasant and straightforward test drive and sales process. Never pushy, felt transparent throughout and everyone was really friendly and approachable. A far cry from my experiences elsewhere. A special mention to Will, a genuinely lovely lad who looked after us through the whole process. Based on my experience I’d definitely recommend this team and branch to others. Thanks ☺️

29 de septiembre de 2026
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Respuesta de Available Car

Clare,

We're so pleased to hear you had such a positive and transparent experience with us, especially with our team member. It's wonderful to know you found our selection good and the process straightforward. We truly appreciate your kind recommendation!

Michael - Customer Care Manager

Valorada con 5 estrellas sobre 5

Excellent service,very helpful and…

Excellent service,very helpful and patient staff particularly the handover yesterday, we are both eighty and not very computer savvy but was helped all the way through the process.

30 de septiembre de 2026
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Respuesta de Available Car

Hi Wilson,
We're so pleased to hear that our service was excellent and that our staff were helpful and patient, especially during the handover. It's wonderful that we could assist you throughout the process. Thank you for your kind feedback!

Regards,
Martin Brooks
Customer Care Manager

Valorada con 5 estrellas sobre 5

Great service & very helpful &…

Great service & very helpful & friendly. No pressure & excellent support

30 de septiembre de 2026
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Respuesta de Available Car

Andy Lenton,

Thank you for your wonderful 5-star review! We are delighted to hear that you experienced great service and found our team helpful and friendly, with no pressure.

Michael - Customer Care Manager

Valorada con 5 estrellas sobre 5

A very happy customer

Everything from start to finish was great! All the staff were friendly and professional. Tommy was great at answering questions from someone who knew little about electric cars. Thank you all I am very happy with my new car.

25 de septiembre de 2026
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Respuesta de Available Car

JOANNE BIRKIN,

We're so pleased to hear that your entire experience was great and that our staff were friendly and professional. It's wonderful that our team member was able to answer all your questions about electric cars. We're delighted you're happy with your new car.

Michael - Customer Care Manager

Valorada con 5 estrellas sobre 5

Friendly staff and great experience!

Friendly staff and great experience!

30 de septiembre de 2026
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Respuesta de Available Car

Hi David,
We are so pleased to hear that you had such a positive experience and found our team to be friendly. Thank you for your wonderful feedback!

Regards,
Martin Brooks
Customer Care Manager

Valorada con 4 estrellas sobre 5

Good range of cars on display

Good range of cars on display, found 1 I liked lower than average mileage ready in 4 days. No sales push for extras , helpful and knowledgeable staff.

12 de septiembre de 2026
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Respuesta de Available Car

Hi Mrs B,
We're so pleased to hear you found a good range of cars and that you were able to find one you liked with lower than average mileage. It's wonderful that our staff were helpful and knowledgeable without any sales pressure.

Regards,
Martin Brooks
Customer Care Manager

Valorada con 3 estrellas sobre 5

Underwhelming

Underwhelming. For a big purchase it felt like they were not interested in us. Viewed a car and didn't decide on day but called back to confirm we would buy and a call back day was arranged and went without a call. We rang halfway through the day and were disregarded with an email with the promise of a call shortly after. On day of handover had to wait as my car was Valued at 10.30 and a handover for our new car should have been at 12 o clock. Sadly late again and what set out as an enjoyable day was a trudge through mud. Fingers crossed the car will be the one good thing from the day.

29 de septiembre de 2026
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Respuesta de Available Car

Hi Terry,
Thank you for taking the time to make us aware of your concerns. I have tried to contact you directly to discuss your concerns, but have not been able to reach you. Can you please contact me on 01332 817 222?

Regards,
Martin Brooks
Customer Care Manager

Valorada con 4 estrellas sobre 5

Overall a great experience

Overall a great experience in the Sutton site
Thank you to Jamie and Danielle for explaining everything
And Sam on collecting the car
Only reason not 5 stars was the number of calls and emails following the request for a price to sell our car
Despite saying we were on holiday until x date
Got a bit much.

29 de septiembre de 2026
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Respuesta de Available Car

Mrs C Matthews,

We're glad to hear you had a great experience at our Sutton site and appreciate your kind words for our team members. We apologise for the excessive calls and emails while you were on holiday.

Michael - Customer Care Manager

Valorada con 5 estrellas sobre 5

Fantastic service and value

Fantastic service and value.

We visited both Castle Donington & Sutton in Ashfield, compared to another car supermarket in the West Midlands, the cars on offer, the price, the customer service it was night and day and in the end an easy decision once we had narrowed down our own list of possibly cars.
The staff allow you to look at the cars at your leisure , they are there if you have any questions - no heavy sales used. A test drive was arranged within 30 mins.
All in all I’m very happy with our purchase.

20 de septiembre de 2026
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Respuesta de Available Car

Hi Craig,
Thank you for sharing your fantastic experience with us! We are thrilled to hear that your visits to both locations were so positive and that our service, value, and the cars on offer stood out.

It's wonderful to know that you appreciated the relaxed atmosphere and the absence of heavy sales pressure, allowing you to make an easy decision. We are delighted that you are very happy with your purchase.

Regards,
Martin Brooks
Customer Care Manager

Valorada con 5 estrellas sobre 5

Cameron was absolutely pleasure from…

Cameron was absolutely pleasure from the being to buying a car to completion

29 de septiembre de 2026
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Respuesta de Available Car

Hi Karen,
We're so happy to hear that your experience, from start to finish, was an absolute pleasure. We appreciate your kind words!

Regards,
Martin Brooks
Customer Care Manager

Valorada con 5 estrellas sobre 5

Friendly Staff, Quality Cars.

From the initial inquiry, to the test drive of the car, it was genuinely a pleasant experience.

This is my second car from them, and the experience is always super friendly and easy.

Shout out to others who helped such as Andrew, and Greig!

29 de septiembre de 2026
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Respuesta de Available Car

Hi Thomas,
We're so pleased to hear that your experience, from inquiry to test drive, was genuinely pleasant. It's wonderful that this is your second purchase and that you consistently find our service friendly and easy. We appreciate you acknowledging the team members who helped.

Regards,
Martin Brooks
Customer Care Manager

Valorada con 4 estrellas sobre 5

Available car…. Top class service

We had a terrible experience with another trade centre and went to available car.

From the minute we arrived it was pressure free. Special mention to Stuart’s at castle Donington who patiently let me test multiple cars and went above and beyond. We found the perfect car for us. The handover was smooth and professional.
I won’t go anywhere else in the future

29 de septiembre de 2026
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Respuesta de Available Car

Hi Sarah,
We're so glad to hear that your experience with us was a positive contrast to your previous one. It's wonderful that our team could provide a pressure-free environment and assist you in finding the perfect vehicle. We appreciate your kind words about the smooth handover and look forward to welcoming you back in the future.

Regards,
Martin Brooks
Customer Care Manager

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