C'est une honte, Ils proclament "envoi rapide CH". Je découvre maintenant, 10 jours après, que l'article est envoyé de Chine, et qu'il va mettre 3 semaines à arriver. Ils ne répondent pas aux mess... Ver más
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Consulta las opiniones de los clientes
Wish I'd read reviews here before ordering. Delivery to Ireland was always gonna take a few weeks, which I accepted. According to tracking, goods cleared Customs in Ireland on 30th August. Ireland is... Ver más
Scam. I ordered item with expected delivery within a week. Received multiple updates saying item was repeatedly delayed. At first, trusted there was a logistical issue. Then started digging. Their "sh... Ver más
La empresa ha respondido
I recently purchased the double electric breast pump from baby bubble store, While it gets the job done, the suction power feels a bit underwhelming and might not be ideal for frequent use. Additio... Ver más
Información sobre la empresa
Escrito por la empresa
We’re the world’s trusted destination for baby essentials, offering exceptional quality and fostering genuine connections with families everywhere. Wherever you are, everything you need is right here, ready to make parenting easier and more joyful!
Información de contacto
Emiratos Árabes Unidos
- contact@babybubblestore.com
- babybubblestore.com
1,3
Muy malo
164 opiniones
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Still not received my package. Customer service won’t respond
I’ve been waiting for my package for 5 weeks now. Even with paying extra for a faster process of delivery. I’ve contacted customer service 3 times with my complaint & to ask for a speeding up of the proces. NO ONE has ever send me a message back. As a business owner myself, I find this unacceptable. I won’t order again.
22 de enero de 2024
Opinión espontánea
Respuesta de Baby Bubble
Thank you for reaching out. I apologize for the inconvenience you’ve experienced. However, I’d like to clarify that our shipping policies are clearly outlined on our website, and we strongly encourage customers to review them before making a purchase. Unfortunately, we do not offer an option to speed up the delivery process.
We do our best to communicate realistic delivery timelines, and I’m sorry if this wasn’t clear at the time of purchase.
I understand your frustration, and I apologize for any lack of communication. We take customer service seriously, and we’ll work to improve in this area.
Kind regards,
Jane Williams
This place is horrible
This place is horrible. I ordered a baby flat head pillow from them. They took my money but never shipped the order to me. They did provide a tracking number so they could get my money from paypal but the tracking record clearly shows the order was shipped to someplace in california instead of my address in florida. Contacted them several time but reveived zero response. Ended up having to file a dispute with paypal to get my money back. Stay far away from this place to save yourself some hassle and money of course.
16 de enero de 2024
Opinión espontánea
Respuesta de Baby Bubble
Thank you for your feedback. I’ve reviewed your order and the situation in detail. Our delivery is handled by a third-party shipping company, and they select the most efficient route for delivery. According to our records, your order was delivered within the expected timeframe.
It appears that PayPal has processed your refund, which means the money was returned to you. Based on the tracking information, it seems that the product was delivered to your address as intended, but unfortunately, you have kept both the product and the refunded money. This has caused an unfortunate loss for Baby Bubble.
As a result, I will be sending you an invoice to cover the value of the product. We request that you settle this matter as soon as possible.
Kind regards,
Jane Williams
don't bother
it has been 3 weeks since we purchased the product, still waiting on it. tracking info is not up to date. seems shady. should have done some research and checked the reviews before ordering.
14 de enero de 2024
Opinión espontánea
Respuesta de Baby Bubble
Thank you for your feedback. I’m sorry to hear about your frustration. However, I’d like to clarify that the most important information to check before purchasing is our delivery policies, which are clearly outlined on our website. We strive to provide accurate shipping timelines and transparent tracking updates.
I understand your concerns, but the order is still within the expected delivery timeframe, and the tracking should update as soon as the carrier provides new information.
Thank you for your understanding, and we encourage you to review our policies for future reference.
Kind regards,
Jane Williams
Everything was horrible
I should have read these reviews before I ordered. I ordered a newborn size snowsuit. It took weeks to get here. I contacted customer service several times with no response. When I finally got it it was the size of a one year old. I won’t try to return it because these people are, not in this business for repeat customers. Do not buy from them.
12 de enero de 2024
Opinión espontánea
Poor service and poor product
I ordered a pillow in mid-December. It shipped over three weeks from the order date. I contacted customer service with no response to date. When the order arrived, the product itself is cheaply made and not what was described in the product description on the website. I’d never recommend this company.
12 de enero de 2024
Opinión espontánea
This compsny is a sham and a scam
This compsny is a sham and a scam. Emails bounce back. DO NOT BUY from them!!!
1 de enero de 2024
Opinión espontánea
Still Waiting.....
I purchased an item as a gift in December and here we are going nearly on a month with no current shipping update. I reached out to their customer service but no response as of yet. I am so frustrated and disappointed with their lack of communication. I wish I had done more research on this company.
18 de diciembre de 2023
Opinión espontánea
Don’t order from this company
Ordered a sensory baby toy as a Christmas gift. Took almost a month to arrive and when it finally got to me it was a cheap plastic thing with a few rubber bits to pull and press. I can’t believe I paid £35 plus shipping, what a mug 😐
31 de diciembre de 2023
Opinión espontánea
Scam company
Scam company. Cheap products that you end up getting stuck with because the return policy is horrendous. Save yourself the headache and stay away from them.
14 de diciembre de 2023
Opinión espontánea
Awful product
Awful product. The return policy is a joke and a scam. Items take over 2 weeks to arrive. Stay away from this site! I was not allowed to leave a review of the product I purchased on their site, this explains why everything on the site has 5-star reviews.
30 de noviembre de 2023
Opinión espontánea
BUYER BEWARE
BUYER BEWARE! Do not buy. They are extremely overpriced and take a month to deliver..and if you try to return it will cost you almost as much as you purchased to return.
10 de diciembre de 2023
Opinión espontánea
This is a scam
This is a scam. I regret not checking here first. It’s been more than 3 weeks I don’t even have a delivery date. No response from support.
6 de noviembre de 2023
Opinión espontánea
This is SCAM
This is SCAM.
Item received is not the same as advertised. Sender is Jane from NJ. But for returns, item needs to be sent to Australia. No response from customer service.
I don’t know how this website / seller still exists
1 de noviembre de 2023
Opinión espontánea
Terrible company with extremely bad packaging
Terrible company. They send you package in plastic wrap and when it arrives to your place, it’s all damaged. No answers from the customer service nor refund.
If you buy from this place, it’s guarantee that you will lose your money.
24 de agosto de 2023
Opinión espontánea
Took a month to arrive.
Baby heart monitor arrived after a month (and no replies from Customer Support). I Googled "baby heart monitor Ireland" but I think it came from China. Quality is so-so.
1 de agosto de 2023
Opinión espontánea
Buyer Beware. False Advertising.
Buyer beware. False advertising. Website/ business owner claimed that baby item is FDA approved- baby item is definitely not FDA approved. Item is low quality.
16 de marzo de 2023
Opinión espontánea
I had a great experience with Baby…
I had a great experience with Baby Bubble
I've got a baby pillow that my baby really love. Also, Jane was very helpful when I asked to change the colour even after purchasing
I recommend Baby Bubble Store
1 de agosto de 2023
Opinión espontánea
Is a scam website
Is a scam website. Take your money then never send the order. Impossible to get a response from them via email when chased. Do not order from them!
18 de julio de 2023
Opinión espontánea
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