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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Customer services and Sales been very helpful. Just waiting to see the end product on 5th October. Should hopefully go well, they looked nice beds online, and the floor standing headboard looked ver... Ver más

Valorada con 4 estrellas sobre 5

Easy ordering process, great bed and mattress. Communication lacked as I received no acknowledgement of my order only the receipt I paid. After 4 days I called them to check they had received my order... Ver más

Valorada con 2 estrellas sobre 5

doesn't look like the picture. headboard in the picture is all one piece that attaches to the base but you get only the top half delivered with what can only be described as 2 sticks to hold it in p... Ver más

Valorada con 5 estrellas sobre 5

Really great service. Can not fault this company at all. I ordered our bed on the 30/11/21 & it was delivered 11/12/21. A week earlier than advised. Received a call the day before delivery to advise... Ver más

Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Fábrica de muebles
  4. Tienda de colchones
  5. Tienda de muebles

Escrito por la empresa

Home of quality hand crafted Beds, Headboards and Bedroom Furniture. Choose from a wide range of products made within the UK


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

129 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(129)

35 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Rubbish for Price!

Beware of the fake 5 star reviews. People are getting rewards to leave these.

The beds are of low quality. The ottoman doesnt even have a cloth/sheet base so your storing items on your carpet. Our beds is raised on feet so all the items stored are visible from the bottom. Take your money elsewhere. I think there is a reason they don't have a contact number as they must be used to the complaints.

Update: The bed was collected in the end as it wouldnt stay closed even with a Mattress on top. We never got a refund or any correspondence after it was collected. Luckily I had kept a video of the problem. PayPal refunded me.

6 de mayo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible experience with this company.

Terrible experience with this company.
I have never experienced such bad customer service. No contact number. After two months of complaining to social media platforms we were told that the social media pages are run by third party companies - which are giving wrong information. Absolutely avoid using this company at all costs. Quality is awful and every worse customer service. STEER CLEAR

13 de abril de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality and worse service

I bought a headboard, there were no linen swatches available so I went with what was visible on the website. It arrived and was not the mid grey I had ordered it was charcoal black. The headboard fabric was poor and ruched in places. They wouldn’t refund or exchange without me paying to return it and seemed to not accept any accountability, my emails returned as not delivered after the second time

25 de febrero de 2021
Opinión espontánea
Logotipo de Barclay Beds

Respuesta de Barclay Beds

Thank you for taking time out to leave a review. We are sorry to hear that you feel this way. I can see from the audit trail you had advised the colour you chose was grey but you received "Black" - upon requesting images of this from us you had changed your message to you have received "Grey" but are not happy with this. Nevertheless our products are hand made to order. We do provide free swatches however these are based on availability which we update accordingly.

We are sorry that you feel that we failed you on this occasion.

Valorada con 5 estrellas sobre 5

If i could give it 6 stars I would!!

I have bought a blanket box and a headboard from this company and I am absolutely delighted with them!
The quality is fantastic, I went for soft velvet on both items and the fabric is just gorgeous, the overall finish of both items is perfect as well.
It's a shame we don't have more beds we need headboards for, or I'd be back buying more!
The delivery was a little slow, but in these difficult times it was to be expected, but communication from the sellers was excellent.
Thankyou to all at Barclay Beds.
Very satisfied customer!
Take care & stay safe.

26 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent value for money

Ordered a padded ottoman blanket box from this company. It arrived on the day they said it would. It looks fantastic. Much better quality than I expected. Would definitely use this company again and would definitely recommend them to others.

17 de marzo de 2020
Opinión espontánea

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