Barestep Opiniones 

I have no idea how the ratings on this platform is so good when my experience & other experiences on other platforms are extremely poo.

I purchased a pair of Barestep shoes for my husband in September 2025 for his birthday. He absolutely loved them & they really helped with the pain in his feet. However, barely 3 months later these shoes had holes in the bottom & in the fabric. They advertise these shoes as orthopedic shoes & even for running etc. & he had never even run in them, used them purely for walking. I emailed them beginning of January regarding this & they initially responded, however I have had no response from them at all since then & I have emailed them several times since. They have basically just gone quiet & ignored me, which is highly disappointing since my husband actually liked the shoes & it was a birthday present.. Unfortunately their shoes don't last longer than 3months in my case with very little wear on them & their customer service is extremely poor. I would NOT recommend these shoes for that reason.

Haven't received the product.

Update 11 August 2026. Still no response to my email. Still haven't received the product.

Requested a return weeks ago but have still not heard back. Absolutely no communication from Barestep whatsoever.

I ordered according to the size chart, 26,5cm which is accordingly a 42, but it seems a number too big.

Very poor customer experience.
I received a confirmation that my order would be shipped soon, yet weeks have passed with no updates, no tracking information, and no response to any of my enquiries. The lack of communication is unacceptable, especially for a service advertised as fast and reliable. This experience has left me frustrated and uncertain, and I cannot recommend them based on this interaction.

The shoes are excellent and the Customer Service far exceeds any expectations. I will continue to purchase shoes from this company.

Shoes don't fit properly and are not comfortable. Requested a return/exchange and had to pay another R200.

No feedback or follow up.

I bought a pair of shoes in December and needed to have them swapped for a bigger size. After a lengthy process of “applying to exchange” they eventually came to fetch the shoes and i still haven’t heard back from them. I even had to pay to have them exchanged, and stil no news after many attempts to contact

Poor customer service will never use them again still awaiting my second purchase 15 days laters

Just excellent service, fast delivery here on farm!
Wonderful product!
Thanks

Thank you for your fast and efficient service.
It was a pleasure dealing with your company...

Best thing my feet have ever experienced. They are spectacular shoes

Het is rommel. Het zijn de oplichters van de site kinevo. Je bent je geld kwijt.

I haven't received my order.....can't contact anyone and sent 4 emails to request info with no response =BARSA55731

The product is amazing, but there was no indication of when delivery was scheduled .
Please send info regarding your recommended socks

Shoe is advertised as a zero drop sole, it is not. Company only offers returns on non discounted and non special offer items but all their items are discounted meaning they sell you a shoe that isn’t what they say it is and then conveniently offer no returns on said item. A scam if I’ve ever seen one.

Shoes are great, but generic, saw a bunch of different brands on Temu or Instagram that look exactly the same, would buy again but not for the price for a generic item

Order placed 19/2/26 still waiting confirmation and not clear tracking.
Where are the shoes coming from?
My first pair arrived 3 days from order?

The Barestep shoes were comfortable from my first wearing. I have some hip and balance problems and I notice that I feel much more comfortable in reference to these issues when I am walking in my Barestep shoes.