BBQ-BITS Opiniones 383

TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought a pizza oven. Delivered quickly and received excellent customer service throughout. Oven is incredible! Easy to use and makes top tier pizzas! Highly recommend using this company. A* Everythi... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

It was not clear which items they sell directly and which ones they act as an agent for, especially since those are shipped separately. The service for the items stocked by BBQ-BITS was excellent.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We purchased a kamado x supreme & a variety of accessories for it a few months ago & I wanted to come back after using it thoroughly & leave a glowing review. This is an amazing bit of kit & it's sup... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great product, great service Delivery came in two by FedEx Contacted BBQ Bits Matt was super helpful and found out about the delivery Especially great as FedEx was all automated Couldn’t s... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de parrillas
  2. Asador
  3. Zona BBQ
  4. Jardín
  5. Tienda general

Escrito por la empresa

BBQ-BITS offer premium quality outdoor Kamado BBQ's and a full range of Bella Pizza ovens to suit all needs.

FREE Express UK Shipping

Free Next Day Delivery...

UK Express Shipping - FREE - 1-3 Business Days Europe Shipping - £29.99 - 2-11 Business Days Rest of World Shipping - Contact sales@bbq-bits.co.uk We send out all products purchased before 11am the same day. All items purchased in the UK are sent out on a next day 24 hour service with Parcelforce or Baytree. The highlands and offshore are sent on a 3-5 day express service.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

383 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Thank you very much I love my new BBQ

Thank you very much I love my new BBQ. I can’t wait to use it when the weather improves. The communication was great I had a question and they emailed straight back with the information that I need.

6 de enero de 2025
Logotipo de BBQ-BITS

Respuesta de BBQ-BITS

You're welcome! Thanks for your feedback, we really hope the weather improves so you can get using it!

Valorada con 5 estrellas sobre 5

Ordered a few bits from BBQ bits

Ordered a few bits from BBQ bits, always arrive very quickly- great service and communication.. really reasonable pricing as well. Highly recommend

27 de diciembre de 2024
Logotipo de BBQ-BITS

Respuesta de BBQ-BITS

Thanks for your feedback, Daniel, much appreciated!

Valorada con 2 estrellas sobre 5

Slower dispatch than stated on the…

Slower dispatch than stated on the website and delivery was a nightmare FedEx are useless, I ended up on a goose chase between depots to collect the parcel as the driver lied and said he’d attempted delivery and wouldn’t redeliver for another 3 days. The product was decent actually better quality than I expected

30 de diciembre de 2024
Logotipo de BBQ-BITS

Respuesta de BBQ-BITS

I am very sorry to hear of the slow delivery, unfortunately we have experienced other delays with Fedex due to the Christmas period. I am pleased to hear you are happy with the product, thank you for taking the time to make a review.

Valorada con 5 estrellas sobre 5

Very easy to talk to someone if there…

Very easy to talk to someone if there is a problem with your order to sort it out and get what you really wanted so I will be doing much more business with you in the future.

12 de diciembre de 2024
Logotipo de BBQ-BITS

Respuesta de BBQ-BITS

Thank you Ronald, we really do appreciate you taking the time to send in your review.

Valorada con 5 estrellas sobre 5

Good quality company

Fabulous company with excellent communication. My delivery was speedy. Bought a pizza oven for my husband for Christmas. The item looks very good quality . Bought a pizza oven on a black friday deal but there was a mix up on the system and they had ran out, matt from BBQ Bits was amazing and sorted it out straight away and gave me a discount on another pizza oven instead which was very good of them . Would definitely recommend this company

5 de diciembre de 2024
Logotipo de BBQ-BITS

Respuesta de BBQ-BITS

Thank you very much!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, ordered wrong size BBQ part my fault. Sorted for me really helpful, would recommend

25 de noviembre de 2024
Logotipo de BBQ-BITS

Respuesta de BBQ-BITS

Thanks for your feedback, Dan., Much appreciated.

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, quick to arrive, good price and quality products

2 de diciembre de 2024
Logotipo de BBQ-BITS

Respuesta de BBQ-BITS

Great to hear. Thanks, Ray.

Valorada con 5 estrellas sobre 5

I can highly recommend bbq-bits

I can highly recommend bbq-bits.
There was a mistake made with my order, which they dealt with it very quickly and at some expense to themselves.
They certainly put the customer first!

2 de diciembre de 2024
Logotipo de BBQ-BITS

Respuesta de BBQ-BITS

Thanks, David. It's much appreciated. Have a great Christmas!

Valorada con 5 estrellas sobre 5

Happy customer

I ordered a pizza oven for my son, it arrived within 2 days and he is pleased with the purchase

27 de noviembre de 2024
Logotipo de BBQ-BITS

Respuesta de BBQ-BITS

Thanks for your great feedback, Graham.

Valorada con 5 estrellas sobre 5

Brilliant service from BBQ bits

Brilliant service from BBQ bits. Lots of advice and patients!
The grill is all that I expected & more. Easy to Put together but pretty heavy- needs a few pairs of hands.
Can’t fault the grill or company

4 de noviembre de 2024
Logotipo de BBQ-BITS

Respuesta de BBQ-BITS

This is great to hear, Gareth. Thanks for your kind feedback.

Valorada con 5 estrellas sobre 5

The cast iron pot was as expected

The cast iron pot was as expected. Delivered in time. Tracking was available. Everything was smoothly. Thank you

4 de noviembre de 2024
Logotipo de BBQ-BITS

Respuesta de BBQ-BITS

Thanks, Lara. Appreciate your feedback!

Valorada con 5 estrellas sobre 5

I initially ordered a ceramic bbq from…

I initially ordered a ceramic bbq from Adexa.. I received the pallet in bits, literally a pile of rubble. Struggled over 2 weeks to return and to get my money back. Saw the review and realized i was lucky in this sense. some other buyers got screwed big time.
Decide to go for BBQ Bits based on reviews. Best decision ever, the product if far superior in quality even the package comes with plywood lids to protect the goods. The delivery company these guys use are professional and understanding considering it's a curb side delivery.
Only down side i would add, that got me a bit like, "hey.. wait a minute" was the second day after i placed the order, they reduced the same ceramic bbq by £100. It is what it is i guess, I'm really happy with my purchase.

31 de octubre de 2024
Logotipo de BBQ-BITS

Respuesta de BBQ-BITS

Thank you for an amazing review. We really appreciate your feedback. Many thanks.

Valorada con 5 estrellas sobre 5

Store are very helpful and easy to deal with

After a bit of a wait for the item to come in stock, shipping and delivery were fast which meant I was able to use it before my holiday was up which was great.
Dealing with the store by email and phone was easy and they were very helpful. Despite my kamado not being one they sell, the guy I spoke to was very knowledgeable and knew of the make and model I have and was able to advise me on the sizing of the product which made me feel a lot happier about my purchase and that it would be suitable after a fairly long wait, not the retailers fault I should add.
The item ordered was a Kamado X rotisserie which after one use I am very happy with. It was easy to setup and use and the result was incredible.

24 de octubre de 2024
Logotipo de BBQ-BITS

Respuesta de BBQ-BITS

Brilliant, Danny. We really appreciate you feedback. Thank you.

Valorada con 5 estrellas sobre 5

Good quality and price

Easy ordering, fast dispatch and delivery. Couple that with good quality and a reasonable price, just couldn’t beat it.

22 de octubre de 2024
Logotipo de BBQ-BITS

Respuesta de BBQ-BITS

Thanks for your feedback, Paul. Much appreciated.

Valorada con 4 estrellas sobre 5

Great BBQ

The item I order was delivered very quickly , but with no notification of delivery. The items I received are very good quality and I am very pleased. There was a mistake with an item missing and the customer service has been mediocre in dealing with the issue.

1 de octubre de 2024
Logotipo de BBQ-BITS

Respuesta de BBQ-BITS

Thanks for your feedback, Mark. Sorry that you feel that way. Hopefully we can resolve the issue asap!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más