Having dealt with Andrew, Kate very carefully packed my bear in lots of tissue and he arrived, safe and sound with a big smile on his face, and the famous Steiff tag on one ear. Naming him Stei... Ver más
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Consulta las opiniones de los clientes
Ordered Jakub Teddy, he is awesome!! Beautifully made and terribly cute. I will be ordering again shortly. Apart from the Teddy being so cute, the service was 1st class, he arrived quickly, neatly w... Ver más
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The experience with The Bear Garden is seamless. Pricing instructions are clear, the payment process is quick and easy to follow. Their bear range is superb and I was so privilege to be able to secure... Ver más
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They made it super easy to make an international purchase. Shipping was excellent - good price on the international shipping with tracking and alerts all the way. It was also faster than I expected.... Ver más
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Información sobre la empresa
- Tienda de artículos coleccionables
- Tienda para bebés
- Tienda de juguetes para niños
- Tienda de regalos
- Juguetería
Sobre The Bear Garden
Escrito por la empresa
The Bear Garden opened in 1992 in Guildford and is one of the UK's leading specialist teddy bear and soft toy shops. We are one of the UK’s top stockists for world famous German manufacturer, Steiff. We also stock creations from all the major manufacturers (for example: Jellycat, Charlie Bears, Merrythought, Teddy Hermann and Kosen), and beautiful work from leading teddy bear artists.
The Bear Garden started selling online in 1999. The website is a trusted source for teddy bear lovers from around the world.
We are proud of, and have been recognized many times for, the quality of our service. We aim to make our customers as happy as possible!
Finally, we run our business in an ethical fashion. We use a green electricity supplier, are diligent recyclers and try to make decisions based on the impact on the world around us. Our chosen charity is War Child.
The Bear Garden started selling online in 1999. The website is a trusted source for teddy bear lovers from around the world.
We are proud of, and have been recognized many times for, the quality of our service. We aim to make our customers as happy as possible!
Finally, we run our business in an ethical fashion. We use a green electricity supplier, are diligent recyclers and try to make decisions based on the impact on the world around us. Our chosen charity is War Child.
The Bear Garden Guarantee
We aim to send orders within 24 hours of receipt whenever possible. Items are sent securely packed and clearly labelled, so they arrive safely.
We like our customers to be happy!
So, if when you receive your parcel you are not happy with the contents, you will be refunded on return of the item(s). This does not affect your statutory rights. The Bear Garden guarantees that all items offered for sale are in perfect condition. We include boxes, bags and certificates where provided by the manufacturer.
Returns
If you are dissatisfied in any way with your purchase, then you can return it to us within 14 days of receipt for a refund. We do ask, however, that you contact us before returning any item. Returns must be sent back with any original boxes, packing and certificates.
Refunds are less any original postage costs incurred by The Bear Garden. We do reserve the right not to refund the full cost where items are returned damaged or missing.
So, if when you receive your parcel you are not happy with the contents, you will be refunded on return of the item(s). This does not affect your statutory rights. The Bear Garden guarantees that all items offered for sale are in perfect condition. We include boxes, bags and certificates where provided by the manufacturer.
Returns
If you are dissatisfied in any way with your purchase, then you can return it to us within 14 days of receipt for a refund. We do ask, however, that you contact us before returning any item. Returns must be sent back with any original boxes, packing and certificates.
Refunds are less any original postage costs incurred by The Bear Garden. We do reserve the right not to refund the full cost where items are returned damaged or missing.
Información de contacto
10 Jeffries Passage, GU1 4AP, Guildford, Reino Unido
- +44 1483 302581
- bears@beargarden.co.uk
- beargarden.co.uk
Visit our Steiff collection!
5,0
Excelente
4 mil opiniones
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Respuesta de The Bear Garden
Thank you for the great review, Michael!
Best wishes,
Kate
My 3rd purchase from The Bear Garden…
My 3rd purchase from The Bear Garden and again superb service and prompt delivery. Another happy young person with an Eeyore friend
11 de diciembre de 2025
Respuesta de The Bear Garden
Thank you for the awesome review, Mike!
Best wishes,
Kate
Perfect Jellycat and quick delivery
11 de diciembre de 2025
Respuesta de The Bear Garden
Thank you so much, Trudie!
Best wishes,
Andrew
Great communication and company to buy…
Great communication and company to buy from, very helpful on line. Great range of bears, Steiff and Charlie bears. Would buy from again anytime. Thank you to all who work at the Bear Garden.
3 de diciembre de 2025
Respuesta de The Bear Garden
Thank you for the lovely review, Tarina! 😊
Best wishes,
Kate
Five star company! Delivery time and presentation was…
Delivery time and presentation was great. The bear is beautiful.
10 de diciembre de 2025
Respuesta de The Bear Garden
Thank you so much for your very kind words!
Best wishes,
Andrew
The service was great as always
The service was great as always. The beautiful bear I ordered arrived quickly and was very carefully packed. I have ordered a number of bears from Bear Garden over many years and have always been pleased with the service and communication about the order.
8 de diciembre de 2025
Respuesta de The Bear Garden
Thank you for the fantastic review, Rosanne! 😊
Best wishes,
Kate
Great service
Great service. Beautiful bear for my beautiful little grandson. He arrived in time and was exactly what we wanted.
1 de diciembre de 2025
Respuesta de The Bear Garden
Thank you for the wonderful review, Deborah!
Best wishes,
Kate
Respuesta de The Bear Garden
Thank you for the great review! 😊
Best wishes,
Kate
Absolutely fantastic shop
Absolutely fantastic shop! Bear arrived beautifully and carefully packaged. The delivery was super fast and the bear is just gorgeous. Highly recommend this company for the whole package.
8 de diciembre de 2025
Respuesta de The Bear Garden
Thank you for the amazing review, Abigail! 😊
Best wishes,
Kate
The wolf teddy looked better than the…
The wolf teddy looked better than the photo when it arrived which was a very prompt service, couldn’t be happier thank you
4 de diciembre de 2025
Respuesta de The Bear Garden
Thank you for the fantastic review, Derek!
Best wishes,
Kate
Excellent customer care
Excellent customer care from Andrew at the Bear Garden - delighted with the Kosen polar bears which will make lovely gifts for some small people. All round superb shopping experience.
3 de diciembre de 2025
Respuesta de The Bear Garden
Thank you for the lovely review, Sarah! 😊
Best wishes,
Kate
This was good personal service
This was good personal service, and will probably purchase from them again.
2 de diciembre de 2025
Respuesta de The Bear Garden
Thank you for the great review, Rita!
Best wishes,
Kate
Great service
The bear was beautiful, arrived very quickly and carefully packed. I appreciated the personal message inside. I have been a customer of the Bear Garden for many years and although I now live a long way from the shop, I have purchased online from time to time and always get the best service.
2 de diciembre de 2025
Respuesta de The Bear Garden
Thank you for the amazing review, Hilary! 😊
Best wishes,
Kate
Well packed and promptly despatched as…
Well packed and promptly despatched as usual
29 de noviembre de 2025
Respuesta de The Bear Garden
Thank you so much, Edward!
Best wishes,
Andrew
Respuesta de The Bear Garden
Thank you for the great review! 😊
Best wishes,
Kate
Good source of Teddy Bears etc.
The Bear Garden always send things beautifully packed and have a nice range of products to choose from.
1 de diciembre de 2025
Respuesta de The Bear Garden
Thank you for the fantastic review, Gillian!
Best wishes,
Kate
Respuesta de The Bear Garden
Thank you for the great review, Margaret! 😊
Best wishes,
Kate
I purchased the Halloween cat by…
I purchased the Halloween cat by Hermann Bears and it’s absolutely one of the cutest bears! It’s made very well and is a “forever” piece!
Thank you Bear Garden for offering top quality!
11 de diciembre de 2025
Opinión espontánea
Respuesta de The Bear Garden
Thank you for the wonderful review, Cynthia! 😸
Best wishes,
Kate
Couldn’t fault anything well packed and…
Couldn’t fault anything well packed and delivered promptly
27 de noviembre de 2025
Respuesta de The Bear Garden
Thank you for the amazing review, Robert!
Best wishes,
Kate
Respuesta de The Bear Garden
Thank you for the fantastic review, Claire!
Best wishes,
Kate
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