Item too small and return to China proved enormously complicated and so costly I gave up in the end. To be fair the customer service person (Claire) I dealt with was helpful within the ridiculous limi... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The order took longer than expected to arrive. The product material look and texture is not what I expected. Under normal trading conditions I would be offered a full refund on return on the goods. H... Ver más
Beware! Website looks good but is misleading. This is not what it seems. I ordered some leather boots, they took 3 weeks to arrive, wrapped in plastic bag. They are not leather & also a small fit.... Ver más
It is a rip off company. I sent back two jumpers, following their instructions, because the quality was awful and they didn't return my money. Esta compañía es un timo. Envié de vuelta dos jerseys... Ver más
Información sobre la empresa
- Tienda de ropa
- también en la categoría
- Tienda de ropa de calle
- Tienda de ropa para hombres
Información de contacto
Estados Unidos
- bensonandclark.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
High return costs and difficult post sale communication
I did buy a cordrouy jacket from here. I have given three stars as I didn’t really like it and the return had to be sent to china tracked which cost £35. I had to chase several times to get a refund and every time I emailed my first email would get through and be replied to but further emails would bounce back from their servers and I would have to forward their reply to a new email set up by message and reply back to them that way. It’s hard imagine why this was happening unless my email addresses or emails that were replies were being blocked but perhaps I’m not in the full picture. I did get a full refund in the end but the hassle and return postage costs did mean that I’m still quite out of pocket.
Definitely avoid
Definitely avoid.
The shoes looked completely different than in real life. When I asked to return them, they wanted me to pay for postage to China, which is pretty much the price of the shoes. Now stuck with ugly shoes
It is a rip off company - Un timo de empresa
It is a rip off company. I sent back two jumpers, following their instructions, because the quality was awful and they didn't return my money.
Esta compañía es un timo. Envié de vuelta dos jerseys, siguiendo sus instrucciones, porque la calidad era horrible y no me reembolsaron el dinero.
Avoid
Ordered two pairs of shoes, they don't look anything like in the picture. 90 GBP down the drain. Tried contacting them by email, on their online form, and even calling on their US number. Nothing worked.
I bought a shirt with a major defect
I bought a shirt with a major defect. I thought the fabric was just poorly sewn and overlapped, but there was a huge hole and they tried to patch it up. Poor quality item.
I don't recommend it.
Absolute scam
Absolute scam! Ordered five shirts/ tshirts. None of them as described, regardless if quality or size or fit. No response from feedback mask, emails bounce.
Shocking business
Shocking business. Do not order from this company. Two pairs of shoes ordered and too small when they eventually arrived. Emailed customer services who requested a pic of the delivered shoes. Sent that and the email bounced back as undeliverable.
This place is a freak’n joke!!
This place is a freak’n joke!!! Ordered shoes that looked great online but once received they smelled of cigarette smoke & looked like they came from Geppetto’s workshop! They are absolutely horrible & to return them would have cost more than the dang shoes!!! That’s $70 flushed down the drain!!!
Horrible scam. Do not use!!!!
Terrible service. Misleading website. The product did not match pictures on the website. I am furious that I had to wait for many weeks for something as aweful as this.
I bought a $100 coat and wanted to…
I bought a $100 coat and wanted to return it because it did not fit. This company expected me to ship at my own expense to China and get it there within 30 days. To ship it would’ve cost $65 at the least. There’s a reason that this company is going out of business. I would not recommend it to anyone
Item arrived too small & faulty
Item arrived too small & faulty, requested return, took over 10 emails to accept this and details to send, sent over two months ago and still no refund and no answer to my emails, disgraceful
DO NOT USE THIS SCAM COMPANY
Absolute scam
Absolute scam, no shoes after a month, asked for a refund and they have blocked my email avoid like the plague
Tricked again into buying vinyl shoes advertised as genuine leather.
I'm embarrassed to say I've been fooled a second time with the offer of "genuine leather" shoes. I'd bought some recently from another company also claiming their shoes are genuine leather only to find they are vinyl shoes that are "leather look". I'm kicking myself for not checking online and went ahead and ordered Benson and Clark genuine leather shoes which turned out to be exactly the same shoes!! You know what they say fool me once...
Total scam
Total scam. If I could give zero stars i would. Poorest quality possible, even when you return the product no return. No response from ‘customer service’.
Total scam from China
First off, their email address doesn't exist. Second, the phone number goes directly to a full mailbox. I ordered 3 pieces from them. They had janky buttons that fell off, the sleeves on one item were literally half the size of regular sleeves, and the off the material has plastic backing. Cheap scam clothing.
Heed the warnings in these reviews
Heed the warnings in these reviews - THIS IS NOT A REPUTABLE BUSINESS!
This is a scam website deliberately mis-selling items that are not in line with the description and images on the website.
You will be strung along by their 'customer support ' if you get a reply.
AVOID AVOID AVOID
Total scam.
Arezzo Cashmere Tee
Arezzo Cashmere Tee. Benson & Clark sounds terribly English but is terribly Chinese. The similarly English sounding website Charles-Francis also fronts the same Chinese supplier, along with Spraykis and also Durevin with identical websites and product images. Nothing English about these sites; purchases take over took 2 weeks to arrive and then could be subject to Import Duties. The Cashmere claim is a blatant lie; not a thread of any type of wool in it; horrid stretchy completely synthetic material; badly seamed and medium size too small. Not fit for purpose. Absolutely identical products also available from at least 6 other suppliers (using identical product images) on AliExpress, with one (Auto Essentials Store) less than a quarter of the price but more honestly not claiming to be Cashmere, simply “thin material”, which is exactly what Benson & Clark’s product is and what it is really worth. Like the rest of you, I should have checked Trustpilot before buying.
Do not purchase
Do not purchase. Quality is nit even worth $5. If you want to return you have to pay your own return to China!
Such a scam
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








