Bensonandclark Opiniones 

313
•
TrustScore: 1.5 sobre 5

1,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Item too small and return to China proved enormously complicated and so costly I gave up in the end. To be fair the customer service person (Claire) I dealt with was helpful within the ridiculous limi... Ver más

Valorada con 1 estrellas sobre 5

The order took longer than expected to arrive. The product material look and texture is not what I expected. Under normal trading conditions I would be offered a full refund on return on the goods. H... Ver más

Valorada con 1 estrellas sobre 5

Beware! Website looks good but is misleading. This is not what it seems. I ordered some leather boots, they took 3 weeks to arrive, wrapped in plastic bag. They are not leather & also a small fit.... Ver más

Valorada con 1 estrellas sobre 5

It is a rip off company. I sent back two jumpers, following their instructions, because the quality was awful and they didn't return my money. Esta compañía es un timo. Envié de vuelta dos jerseys... Ver más

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1,4

Muy malo

TrustScore: 1.5 sobre 5

313 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,4

Todas las opiniones

(313)

18 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

bensonandclark.com…Chinese not English

I saw this website bensonandclark.com sounded English, that was my first mistake. Second mistake was not to check out this company on Trust pilot as I normally do with any new company I buy from. So ordered a pair of TAN slip on shoes for my husband, then I checked the reviews, thought I might be lucky and at least receive the shoes………………. Three weeks later they arrived, only problem is they are Orange not Tan and not sure they are leather either. Emailed customer support and asked for a return label giving the reason that the colour is orange. We have heard nothing at all, this company is a scam please do not be taken in by the professional looking web site.

20 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Benson and Clark cheap and nasty

No ability to return cheap, poor quality item. The glossy brochures do not reflect the true quality of the items.

It would be forgiveable if they would revert so I can arrange right size at least

12 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Benson and Clark is GARBAGE

Benson and Clark is GARBAGE. I ordered a few jackets (sizing up because it's made in China) and even the 4X couldn't fit the 2X body I was trying to dress. Horrible material and completely ill fitting. I returned a week later and had to pay $100 to ship to China. Awful. My package has been sitting in customs for two months and the company won't collect it or respond to me. I'm now out $300 for those crappy jackets plus shipping. I advise against ordering from this company at all costs!

14 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a scam website...

This is a scam website, DO NOT USE. I ordered some clothes from this website a couple of weeks ago and they have not arrived. I emailed the address on the website and have received a bounce back informing me that the email address is not valid. It's all a complete scam!!

5 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammed unfortunately

Scammed unfortunately. Product is cheap and nasty. Nothing is the quality as described. Shipped from China and takes forever (or not at all). No customer service just automated AI emails from people with made-up English names. This is just a Chinese company stealing from Westerners. You are basically chucking money down the toilet if you buy from them.

4 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good customer service

I ordered a shirt for my husband. It arrived fairly quickly but it was too small. Dammy at customer services was very helpful and I am now awaiting a bigger shirt free of charge.

4 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No response to refund request

Returned a cashmere jumper in January because it was far too small and not 'large' as requested. Since this time they have ignored all requests for a refund and I can only think that their existence is simply run a scam operation. Stay well away!

4 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Looks legitimate, but disappointing experience

I’m usually very careful about where I shop online, and Benson & Clark’s website looked trustworthy, so I felt confident placing an order. Unfortunately, the experience was disappointing from start to finish.

I ordered an apron that appeared beautiful in the photos, but the item I received was completely different. The color was much darker, the fabric felt low quality with a strong chemical odor, and it arrived with odd extra pieces that weren’t pictured. The overall shape didn’t match what was shown online, making me question whether it was even the same product.

Customer service offered me two options: keep the item with a 15% discount or return it to China at my own expense. The cost of return shipping would have been nearly as much as the item itself. I responded to request a fair resolution, but they never followed up—and my last email bounced back.

Thankfully, I was able to dispute the charge with my credit card company and get a refund.

Do not shop here. The website is misleading, the products are poor quality, and there’s zero customer support. Avoid this company at all costs.

3 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all cost!

Avoid at all cost!
Ordered a couple shirts and literally took months to ship. When they arrived they were super cheap material. Emailed the company to express my dissatisfaction and never heard back.

8 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

******SCAM*****SCAM*****SCAM*****

******SCAM*****SCAM*****SCAM*****
Inferior quality, the clothing is really poor quality and materials!! scam website, everything is shipped from China, no UK base or warehouse.
If you can contact them by email and that's a big if, they advise you to take a picture of yourself wearing the item ( to see if it's too big or small). Then they decide if the item needs to be returned? All items that need to be returned for refund are at your own cost back to China.

5 de julio de 2025
Opinión espontánea

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