Berent Rent a Car Opiniones 89

Very good experience with BeRent. Best prices compared with other rent-a-car. Nice and friendly staff.

I really had high hopes for BeRent, but they really let themselves down as soon as I stepped off the plane in Lisbon.

Shuttle bus nowhere to be found. Took a good 15 minutes of asking around, 10 minutes of calling their 'helpdesk' with nobody picking up, to finally get the shuttle.

After waiting 20 minutes in the foyer whilst agents stood around and chatted whilst 2 served, I was finally seen.

Seen to my wallet was, robbed of 171euros as part of an insurance scam the company carries out, despite Discover Cars (also avoid), claiming their insurance covered me. The agent denied me the dignity of actually reading my rental agreement.

Fleeced of my money, I was handed the keys to, in their own words 'a far superior Hyuandai Bacon', when a SEAT arona, a much better car that I'd driven before, was advertised. Inefficient, with settings faults that meant I had to reconfigure the car each and every time I drove it, it was a nightmare to get going everyday.

Getting back to the rental place, the second agent lays the first ones lies out for me. Showing me that the insurance was because I didn't want to pay the 350eur on a credit card, when I wasn't ever asked for that.

Despite emails to both BeRent and discover cars, I will not be seeing me money again.

Also, despite other companies offering an unlimited toll option, BeRent scam you with the illusion of one, which then becomes an extra €60 when you drop the car.

Just avoid them, don't be an idiot like me and look at the wrong BeRent on trust pilot before renting. Scam artists and thieves.

Be rent Rent A Car are criminals!
NEVER NEVER NEVER rent from Be rent Rent A Car.
Be rent Rent A Car staff are rude, lied and deceived me, and threatened additional fees "if I did not comply with them!".

This is a EXTREMELY BAD company! I wish there was a possibility to give 0 as a grade.
I rented a car for a month and when returned it was not "shiny", so they charged me 100$ fee for cleaning. They are also not in the airoport, as written and send a car to pick you up, I had to wait for 2 hours for them.
Their service was very bad. Not possible to reach them.
It is a "cheap" company, but turned to be very expensive. Just pay a little more to a reputable company and save a lot of misery (and eventually they will come up with some fee to charge you, so it will be even more expensive). Stay away from them.

This was the second time we have used BeRent (Lisbon office). First time we had a good experience, upgrade to a better car and no issues except a long-ish wait to collect the car. Second time we had a good car again but on return we had to wait a long time to return the car and when the staff member did the check he said that he would have to charge us 40 euros as there was sand in the boot! We had been to the Algarve so I imagine most people would return with some sand! He was very rude and had no interest in the fact that we were returning customers and would have used them again in August. We said that we would clean it ourselves and went to nearby garage and hoovered it out within 10 mins. Ridiculous charge for cleaning - we own a house in Portugal and rent a car on a very frequent basis, I have NEVER been charged for cleaning a car. The fact that the staff member was so rude and dismissive has definitely put us off using them again. He let the company down.

Noleggio con Berent da web tramite CarTrawler: costo supplementare per guidatori anziani. Ritiro e consegna auto in agenzia anziché all'aeroporto come da prenotazione. Nessun servizio di shuttle da aeroporto. Auto nuova con comodo dispositivo ViaVerde. Personale agenzia scortese e scorretto: ho saputo che non era disponibile una navetta, solo quando ho sollecitato dopo mezzora d'attesa.