Best Western Opiniones 

Camera pulita personale gentile e disponibile. Una piacevole sorpresa con la colazione veramente eccellente e con Simona ! Da provare e riprovare il suo cappuccino!!!

Best Western in Edina Minnesota
Everything was horrible except for the waffles. Seriously, I ca not think of anything that was good. I have stayed there several times for business over the past year because the company I work for is cheap, too cheap to pay for a decent hotel. Staff is rude, especially the manager, who thinks a moo-moo dress (loose house dress generally not worn in public) is professional atire. So unprofessional!
Mattresses have to be at least 10-15 years old, sheets are stained, dust piles in the corners and hair in the sink and bathtub. The furniture is pretty beat up, lots of scratches and dents. At one time long, long ago, it must have been a nice hotel.
I recommend that you
AVOID THIS HOTEL.
It's on the highway that goes to the Mall of America, there are plenty of other, much nicer, hotels along the way. Don't be fooled by the "good deal" you may find on Priceline or booking.com and the like. You'll be sorry!!!!!!!!!!!!!

Breakfast was adequate not many choices, but it was ok. Pool is disgusting with way too many chemicals in it. There are so many chemicals they open the door to the outside, the whole time the pool is open, which is also a security problem.
AVOID THIS HOTEL
If not, I hope you have a much better experience than I did

i stayed in the one up in stoke when i was working away and this had to be the worst hotels i have ever stayed in i had no hot water and heating the food was nasty it was burnt but cold, i found brown marks on the towel the walls are falling apart. the next day they changed my room i had heating still no hot water i heard a water fall coming though the walls in the end packed my bags and checked out i was meant to be there for 2 weeks i was there for 2 days of hell i called my work they got me in a different hotel and we tried to get a refund and best western refused as they said i wasn't there they had no recorded of me there.

My sister and I have been staying at the BWP in St Paul’s, Buggiba, Malta.
We have had the best experience at this Hotel and want to thank all the wonderful staff, front desk, bars, restaurants and house keeping for their excellent hospitality.
My sister has food intolerances and the kitchen and dining room staff were amazing, always being sure she had the right foods and plenty of it, thank you to Sofi, Regie, Surdip, and Kumar plus all the kitchen staff who’s names we didn’t have. The food at breakfast was excellent with so much choice, both continental and cooked, always hot and plentiful with staff constantly restocking and checking quantities.
The hotel is well run, organised, clean and modern, with all the facilities you could possibly need. The reception staff are extremely friendly and helpful, nothing is too much for them and they are always pleasant and welcoming. Shout out to Michaela, Kelly, Jose but all staff were equally kind.
Bars are well stocked, and well staffed, including the swim up pool bar.
The rooftop pool is unheated, but we used it and once in the temperature was okay. The pool itself is large and the same depth all over.
Our room 304 was light and airy, lots of space with a separate seating area, kettle, teas and coffees which you can have more of anytime by asking at reception. The bed was so comfortable, we both slept really well. We requested the bed was made up as 2 single beds which was perfect. Toppers on the mattresses make them very comfortable. Excellent aircon units keep the room cool if preferred.
The bathroom was large and spacious with a lovely walk in overhead rainfall shower, good water pressure and temperature. There was also a small powerful hand help shower head too. We had one unfortunate criticism and reported it to the front desk, the shower door seal had worn causing the water to seep out of the shower and wet the floor, but we had ample towels to mop it up and it wasn’t a problem.
The small balcony had a table and chairs is pleasant to sit out on.
Housekeeping crew keep the rooms clean and tidy daily with clean towels supplied daily.
We loved our stay at PBW and when we return to Malta together or with husbands we will definitely stay here.

I recently booked two rooms at the Best Western in Tallahassee for a weekend in early August. I was initially quoted a price under $1000 for both rooms for two nights. However, after multiple follow-ups and incorrect email communication, I finally received a reservation confirmation for only one room at a much higher rate—$480 per night instead of the originally quoted price. This left my family and my brother without adequate accommodations.

When I contacted the hotel manager to resolve the issue, I was met with unprofessional and rude behavior. Despite being assured that I could cancel up to 24 hours before the stay, I was told that my reservation was non-refundable due to a football game. The only alternative offered was another room at a staggering $900 for the weekend, which is unreasonable.

Overall, this experience was extremely disappointing, and I would caution others to be aware of the potential booking and customer service issues here.

Wir waren für 3h am 10.09. im Hotel BestWestern in Mörfelden-Walldorf und Parkten auf dem Hotel eigenen Parkplatz.
Davon abgesehen, dass wir bei Ankunft (18:00 etwa) keinen Menschen finden konnten und mit den Terminals überfordert waren , mussten wir 30min. nach jemanden suchen.
Der war dann natürlich auch noch im Gespräch.
Danach als wir Ausgecheckt hatten, fragten wir nach offenen Posten etc. Es hieß alles ok. keine Kosten offen.

Nach 2 Wochen bekommen wir nun eine Strafzahlung einen Dienstleisters in Höhe von 60€

Es war einfach nicht ersichtlich, das wir noch 4€ Parkgebühr zusätzlich entrichten müssen!!!
In Darmstadt inst es inklusive.

Nachtrag:
Ich konnte das Hotel via Mail erreichen und sie waren sehr kulant.
Die Parkstrafe wurde erlassen bzw. storniert. Wenn der Dienstleister das auch so umsetzt, ist ansich alles gut gewesen.

Camera impresentabile , colazione insufficiente come qualità , personale non all'altezza , il tutto considerato come quattro stelle

Har booket Best Western Hotel Achim Bremen, via Best Western partner SAS,- forøvrigt et elendigt og meget slidt hotel, og kan ikke få point der trods de skriver på deres hjemmeside at man får det !
Ringede til kunde service, "talte" med en svensk tror jeg, dame, som jeg overhovedet ikke fattede en skid af hvad hun sagde. VI er i DK, så fat det dog !

meget slidt hotel, med slidte, beskidte gulvtæpper, huller i gardinet og toiletdør der ikke kunne lukke.
Men personalet (især Johan i receptionen og morgenmadspersonalet) skal have stor ros. At sætte 1 person i receptionen når man ved at hele hotellet bliver fyldt op er ikke i orden. Folk stod og ventede i op til 2 timer på at tjekke ind. Hvorfor er I ikke bedre rustet når der er store begivenheder?

Jeg booker ved en fejl et bestwestern i udkanten af Herning istedet for inde i Herning midtby. Min overnatning er afhængig af at jeg er i midtbyen. Hotellet afviser at ændre bookingen til det andet hotel på trods af at jeg tilbyder at betale et gebyr for ændringen. Der er heller ikke optaget på det hotel jeg gerne vil booke. Det er ovenikøbet dyrere så de vil ikke miste penge på ændringen. Eneste forklaring på at afvise at hjælpe mig er, at det er imod deres afbestillingsregler. Åndssvagt eftersom jeg ikke ønsker at annullere min booking men blot at reservationen flyttes. Meget lidt imødekommende kundeservice og bestemt ikke en hotelkæde jeg vil benytte mig af igen.

Best western Airport Kastrup
Har lige haft en overnatning på hotellet, hvor værelserne var så slidt masse af rust på badekarret, gulvtæpper var fyldt med pletter og gardinerne var hul i 🤨 og prisen var ellers i top

Sono stata il 25 agosto in questo albergo per un viaggio di piacere e ho prenotato un notte , alle 6 del mattino sono incominciato rumori di scarico merce di carrelli trasportatori hotel si trova in un centro commerciale e alle 6 sono iniziati rumori insopportabili che mi hanno costretto ad alzarmi scomsigliato

Il sito non funziona e mi ha bloccato. Ho chiamato al 800 e loro sono incompetente. Non mi possono sbloccare quindi andrò a un'altro hotel.

È il terzo anno che prenotiamo al BW di Castelldefels in Spagna. Abbiamo notato un progressivo peggioramento dei servizi: stanze pulite in modo approssimativo, prodotti da bagno non rinnovati, in alcune stanze venivano fornite le ciabatte e una borsa per la spiaggia, altre ne erano sprovviste . Gli arredi, un po' datati, presentavano evidenti rotture. Peccato

Patrons beware! Parking for this hotel is $15 a night. I was charged with a hold of $115.01 on my credit card when registering for the room. When leaving the parking area I had to pay again before the gate would open to let me out of the parking lot. I called the front desk when I discovered the full $115.01 hold had not been refunded, only $100 had. My card was charged $15.01. The manager informed me that I should have either buzzed the front desk from the parking area or obtained a parking pass. That I was out of luck although I had been charged twice for parking.

People are great, but rooms and bed are tiny and no chefs on site to cook food.

Overall very disappointing

The room we were given was terrible. The bed was slightly bigger than a single. The carpet was so stained and dirty I was frightened to put my feet on it. The bed was pushed up against the wall so very difficult for one person to get in. When we told staff they just shrugged their shoulders.

When we tried to make reservations for three nights under a group rate, we were told all the rooms in the block were sold, but we could have a room at the standard rate which was significantly higher than the group rate. We agreed only because this was the "host hotel" for our event. We arrived about 1:15 pm on check in day, and lady at the desk said "Check in is at 3:00." A little rude or at least curt, but then she continued, "Your early check in fee is $75." Again rather curt. I'm thinking $75 for an hour and 45 minutes early? No, thank you.
We went on to our event which started at 2:00 and when we returned to check in at the "proper time" there were approximately 15 people in the small lobby all trying to check in at the same time. When we finally got up to the desk, the young lady there said she was not aware of any "early check in policy". Kind of makes me wonder where that $75 dollars was really going.
The only reason this review got any stars at all is because the room was clean, breakfast was good, and it was pretty quiet all three nights.

If I could give this place MINUS stars, I would! I was in the process of selling my home and moving out of state. All my furniture was loaded on the truck and we needed a place to stay for 2 nights until our closing. I live in Green Valley and expected the local Best Western to be adequate for our needs. What a mistake! DO NOT STAY at this place! Disgusting, the beds were awful, the smoke detector on the ceiling was wrapped in plastic wrap, the bathroom floor was FILTHY, long dark hair was stuck to the shower walls, the shower valve came off in my hands, no hot water - lukewarm, at best! We were exhausted and at 73 years old, I decided that going back to my empty house and sleep on the floor was better than spending any time in this place! Unfortunately, I did no think to take any pictures to prove these conditions.
The manager would not return my money! DISGUSTING PLACE!

Esperienza terribile, gestione inaccettabile.

Premetto che per lavoro viaggio spesso e soggiorno regolarmente in hotel, ma non mi é mai capitato nulla del genere: sono stata punta da cimici del letto, con decine di punture su tutto il corpo. Sono dovuta andare al pronto soccorso e ho avuto lesioni cutanee per oltre due settimane.

Ho contattato immediatamente la struttura per segnalare l’accaduto, aspettandomi una gestione seria del problema. Invece, ho ricevuto solo superficialità, negazione e arroganza

Il problema non è stato tanto l’infestazione, cosa che può purtroppo capitare anche nelle strutture migliori, ma la totale mancanza di attenzione al cliente, la gestione scorbutica e indifferente di una situazione grave, che ha avuto un impatto reale sulla mia salute.

Sconsiglio vivamente questo hotel; non per la struttura in sé, ma per la gestione del cliente inaccettabile e pericolosa.