Better photo has not worked in years. It was down for ages, then it came up and all my pictures were missing, but I am still subscribed. I have tried to unsubscribe several times without success, and... Ver más
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Consulta las opiniones de los clientes
Terrible display of photos. This site has gone downhill over the last few years...will not be renewing after man years of paying for the site. Not recommended.
I have been frustrated with your site for a number of years, but it’s too much trouble to start again so I continue to remain loyal after over 20 years. I miss your two for one special because that ma... Ver más
La empresa ha respondido
I have had a BetterPhoto website for 14 years. I had a hard time communicating with Betterphoto when I accidently let my website expire. I only wish they had a phone number you could call as I was n... Ver más
Información sobre la empresa
Escrito por la empresa
BetterPhoto helps photographers share photos with an easy-to-use system that's both affordable and powerful. It's photography joy and inspiration through a great member community. BetterPhoto's Web site hosting services for photographers is easy-to-use and highly customizable. Our monthly photo contests are the most fun, objective, and prestigious photography contests on the Web.
Información de contacto
615 First Capitol Dr, 63301, St. Charles, Estados Unidos
- 888 350-6627
- bpsupport@betterphoto.com
- betterphoto.com
Ha contestado el 30% de las opiniones negativas
Suele responder en menos de 24 horas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Prompt Attention to Details
Request was handled in a timely manner, and as requested. Appreciate your prompt attention to details.
Need Better Website Toold
BP community is good. However maintaining a website is challenging. Tools are archaic. Very difficult to maintain a professional website with BP. Looking to move my content as soon as I can.
The material is delivered in a adolesent way
The material is delivered in a way that it is too conversational. With example photos that are less than inspiring it is hard to take the material serious. There are much better photos in the gallery submitted by other members. There are some very good presentations on Youtube that will improve your skills.
I love Betterphoto
I love Betterphoto, the contest and the members of it. I have many friends and I enjoy beautiful photographies every day. I have had also the opportunity to learn new techniques and tips to take better images by taking several courses. Thank you Betterphoto!!!
I've had a website with BetterPhoto for…
I've had a website with BetterPhoto for over twenty years.. When renewing my website I inadvertently keyed in the wrong website type. I immediately emailed BetterPhoto and asked for help. They replied a couple of weeks later that they were on it. That was almost a year ago. They no longer even reply to my queries...
Very very disappointing
I've asked repeatedly for BetterPhoto…
I've asked repeatedly for BetterPhoto to fix an issue I'm having not receiving any of my notifications. I pretty much got a shoulder shrug and no help.
I have been with BP a very long time
I have been with BP a very long time, if I didn't like it I would have left a very long time ago. My criticism is for the new influx of photos with "sentiments" like they are memes. I get LOTS of emails with Landscapes. Every time I look they are getting some kind of award. Where is equal time for Portraits and such.... BTW I am still waiting for a response to my question
friendly community
Did not know my subscription ran out
Did not know my subscription ran out! Glad that I was able to renew it!
The BetterPhoto Team helped me renew my…
The BetterPhoto Team helped me renew my membership after it had expired. They were informative, patient and helpful. I appreciate the way the team handled my request.

Respuesta de BetterPhoto Inc.
The experience has been awful
The experience has been awful - I paid $169 for a silver upgrade which includes a website - and got NOTHING. No website, no gallery, no nothing. So to date - I have nothing. I contacted BetterPhoto and no response at least not yet. Upset and disappointed - the promise was that I would have the website and gallery in two days or less - it’s 11 days and counting. Not happy at all.
Update: No gallery, No website No NOTHING - so still to date got nothing - second promise to have the website and gallery and again got nothing - they even asked for more money for a classic gallery that it says online is included in the price I paid of $169.

Respuesta de BetterPhoto Inc.
Restored website
You were able to restore my website after I forgot to renew it. Thanks!
Not as happy with quality
I find that when I upload photos they are not the same colour consistency as uploading to Facebook or Instagram. They are true colour on my computer but look dull or muted on BetterPhoto.
I don't get the email communications…
I don't get the email communications that I've signed up for. I also haven't gotten on-site notifications in YEARS! Those cost a couple of stars. Tech support has been unable to solve either problem.
It seemed routine as usual.
A New Beginning
A few years ago I became sick. I had been enjoying Betterphoto for years and during my illness I kept my site and continued to receive emails. Finally I am ready to start my photography again. Thanks BP for helping me.
Communication is not good.
It was fast and easy
It was fast and easy. I had only to type my credit card numbers and it was immediately accepted. I received a mail with the details of the purchase and the following day my photo gallery was renewed

Respuesta de BetterPhoto Inc.
La experiencia Trustpilot
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