Bettr Opiniones 

94
TrustScore: 2.5 sobre 5

2,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really straight forward and great service. Friendly and understanding. Really convenient way to see doctor if it a common sickness you might get and you are too busy with sick kids to drag them into t... Ver más

Valorada con 1 estrellas sobre 5

The website has collapsed. At this point we have not tested the booked in meeting for later today but money has been withdrawn to pay for an appointment. The first impression is their entire system on... Ver más

Valorada con 1 estrellas sobre 5

Unprofessional and insulting. This nurse couldn't even work out what a symptom was and denied my request for an antibiotic to help with an ear infection I had two other medical specialist told... Ver más

Valorada con 2 estrellas sobre 5

Made appointment and paid Spoke to the reception and made a point that I could only work with phone audio Was assured this would be OK Connection was made at appointment time. Nothing but... Ver más

Información sobre la empresa

  1. Médico

Escrito por la empresa

Bettr is your doctor’s visit done right where you are right now. Online. Book to see a registered NZ doctor online in minutes by video or phone for as little as $10. There’s no app to download, no need to change GP and no registration; just immediate healthcare wherever you are.


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

94 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,3

Todas las opiniones

(94)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing

The process was quick the doctor was great far more understanding and kind than my doctor put me at ease. I then got my prescription same day to my door and my lab tests emailed straight after. Everything was great so good I’ve enrolled!

30 de octubre de 2020
Valorada con 1 estrellas sobre 5

I had an online appointment

I had an online appointment, got asked to come to clinic to pick up prescription. Had to pay again just because I went there to pick up prescription. Not good at all, just didn't understand why I had to pay twice.
Our doctor is amazing, I am sure he doesn't even know that I got charged twice

30 de octubre de 2020
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Respuesta de Bettr

Hi Praveen. Was the second charge for the prescription itself or for another appointment?

Valorada con 3 estrellas sobre 5

I could not log in

I could not log in - was not able to enter my DOB till past the appointment time. However the doctor called me a minute later and had a discussion.

I had to call again to get a blood test recommendation report.

30 de octubre de 2020
Valorada con 1 estrellas sobre 5

Unhappy Experience

Better is convenient and easy to use.
I had video consultation and the doctor told that I need to see a GP as he couldn’t physically see or touch the abscess in my mouth. I was also told to pay $10 less than the normal fee when I went to see my GP as I already paid $10 here. However when I went to see my GP, I was told I have to pay the full fee. $10 is not much but this experience made me feel very uncomfortable.

Better should have clear instructions to let patients know in what cases they are not able to get advise while seeing a doctor online. For me it’s a waste of time and money.

Unhappy patient
Jane

30 de octubre de 2020
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Respuesta de Bettr

Hi Jane. We're sorry that you had this experience. We do state on our website what issues are good for telehealth and which aren't but this could be more visible so we will take your feedback on board definitely. With regards to your fee this should have been resolved for you at the time, let me check with the team and someone will come back to you soon.

Valorada con 5 estrellas sobre 5

This is excellent initiative

This is excellent initiative, I only required follow up treatment for shingles, repeat of medication, prescription for stronger pain relief and medical certificate for work. I love doing it this way as I don’t waste time travelling or sitting in waiting area amongst sick and vulnerable families who need to see doctors immediately. I believe if your well enough you shouldn’t need to meet with doctors as they only ask where the problem is, take a look at it and guess what medication you should try, if it doesn’t work and you return to office complaining they give you something else to try or refer you on for blood/urine tests, ultrasound or another service.

30 de octubre de 2020
Valorada con 5 estrellas sobre 5

Positive experience

The whole experience was very positive; from setting up appointment with my Dr to getting reviewed; all at the comfort of my home and smartphone. I just luv it.

30 de octubre de 2020
Valorada con 5 estrellas sobre 5

The Ease of Bettr

Bettr was so much easier to use than I thought. I made the appointment, paid for it and chose a consultation time. They have a selection of doctors to choose from but since they all have access to my medical records, I went with the next available. The doctor made contact carried out the consultation by asking questions, wrote me a script and faxed it to my regular pharmacy. Great experience!

30 de octubre de 2020
Valorada con 5 estrellas sobre 5

My experience with Bettr was great

My experience with Bettr was great. Easy to use. Doctor's consult was informative and helpful and the best part was I didn't need to leave my bed. Prescription sent to my preferred pharmacy and payment option was easier for me. Thanks Bettr 😀

30 de octubre de 2020
Valorada con 4 estrellas sobre 5

Very good service

It was really good and new experience. No need to wait and sit around for the GP. Very innovative idea. Cheers to the whole team of doctors and other people who are part of the Bettr.

30 de octubre de 2020
Valorada con 5 estrellas sobre 5

i was just happy to talk calmly and…

i was just happy to talk calmly and confidently to a different doctor than my GP to get a different opinion and get every things sorted without the hassle of waiting 40 mins and a cold brisk talking GP. I will use it again. Kudos to Dr Mathew Smith. Very much appreciated.

30 de octubre de 2020

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