Bettr Opiniones 

94
TrustScore: 2.5 sobre 5

2,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really straight forward and great service. Friendly and understanding. Really convenient way to see doctor if it a common sickness you might get and you are too busy with sick kids to drag them into t... Ver más

Valorada con 1 estrellas sobre 5

The website has collapsed. At this point we have not tested the booked in meeting for later today but money has been withdrawn to pay for an appointment. The first impression is their entire system on... Ver más

Valorada con 1 estrellas sobre 5

Unprofessional and insulting. This nurse couldn't even work out what a symptom was and denied my request for an antibiotic to help with an ear infection I had two other medical specialist told... Ver más

Valorada con 2 estrellas sobre 5

Made appointment and paid Spoke to the reception and made a point that I could only work with phone audio Was assured this would be OK Connection was made at appointment time. Nothing but... Ver más

Información sobre la empresa

  1. Médico

Escrito por la empresa

Bettr is your doctor’s visit done right where you are right now. Online. Book to see a registered NZ doctor online in minutes by video or phone for as little as $10. There’s no app to download, no need to change GP and no registration; just immediate healthcare wherever you are.


Información de contacto

2,3

Malo

TrustScore: 2.5 sobre 5

94 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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2,3

Todas las opiniones

(94)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Love it

Love it, very convenient & much easier and safer than waiting in a clinic with people who are sick.

30 de octubre de 2020
Valorada con 5 estrellas sobre 5

10/10 again

So handy to use. I think this was my 3rd or 4th time using it? Just needed a med cert and prescription this time but it’s great to use

29 de octubre de 2020
Valorada con 5 estrellas sobre 5

Dr Medina was extremely helpful

Dr Medina was extremely helpful, knowledgeable, empathetic, and flexible. Would highly recommend (and already have to others) using this service, especially when time is of the essence - whether you've got little to spare or are in need of a quick turnaround!

29 de octubre de 2020
Valorada con 5 estrellas sobre 5

Dr Afraz

Dr Afraz, kudos to him!! He made phone consultation so comfortable & I got treated at the first. I will definitely try it again when needed & highly recommend this!

29 de octubre de 2020
Valorada con 1 estrellas sobre 5

They are not doctors. The clinic uses unqualified individuals

I made 2 written complaints and have not even received receipt of acknowledgement. The doctor did not call me after the conversation ended due to technical issues. I made numerous phone calls and finally told by the clinic 'Better doctors are not qualified to provide you with the consultation'.
I am going to lodge a complaint against the clinic to Health & Disability Commissioner.

29 de octubre de 2020
Valorada con 4 estrellas sobre 5

First time user

Good alternative if you are unable to get an appointment or short in time. Had some technical issues with audio but the doctor called me back right away in my mobile.

Highly recommended, very easy and convenient.

29 de octubre de 2020
Valorada con 1 estrellas sobre 5

Waste of money

I made my first appointment using Bettr and was really disappointed. The doctor said she was not comfortable prescribing me medication for a chesty cough over the video call. She recommended that I see a doctor in person. I was still charged the full amount and then had to pay for an additional doctors appointment. The appointment lasted 2 mins and was definitely not worth the money. I immediately lodged a complaint on the website and still have not heard anything. I do not recommend this service.

29 de octubre de 2020
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Respuesta de Bettr

Hi Erin. Sorry to hear that your experience was not what you expected, there are certain issues that can't be dealt with via tele health but you should definitely have had a response by now regarding your complaint. I've sent on your feedback to the team now and someone will be in touch. asap. Thanks, Bettr

Valorada con 4 estrellas sobre 5

It is convenient

It is convenient, but sometimes the line get disconnected and the prescriptions are not automatically sent to pharmacy, whereas the confirmation comes that the script has been delivered.

28 de octubre de 2020

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