We've had our bibo water dispenser for 2 years now and I will never drink tap water again. We have our machine serviced every 6 months. Stuart came out yesterday. So friendly, professional and effici... Ver más
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We've had our bibo water dispenser for 2 years now and I will never drink tap water again. We have our machine serviced every 6 months. Stuart came out yesterday. So friendly, professional and effici... Ver más
La empresa ha respondido
The BIBO chilled and hot filtered water dispenser has changed our lives. Our mains water was undrinkable. This gadget is very user-friendly. It was fitted beautifully by a BIBO engineer who arrived p... Ver más
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We love our Bibo. It has made a huge space saving from having a kettle & a water cooler to a single unit doing both. Our visitors & contractors love the Bibo too. Always get great & reliable service f... Ver más
La empresa ha respondido
Apart from the fact that I love my BIBO (properly cold and properly hot well filtered water) I have never experienced a company with such happy, helpful staff. From Sam who installed and serviced my... Ver más
La empresa ha respondido
BIBO strives to do good. Driven by a thirst to bring beautiful tasting water into people’s lives in a manner that has minimal environmental impact and supports health and well-being. We care about our planet, our customers and our products. For the morning brew, the post-workout refreshment, that much needed cuppa with a friend; BIBO rests in the heart of our customers homes and workplaces.
Unit 15 Blenheim Saw Mills, OX29 8ET, Oxfordshire, Reino Unido
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Ha contestado el 80% de las opiniones negativas
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Kayleigh was super helpful. Thank you for taking time to listen and act so quickly to resolve my issue. Very professional and great customer care.

Respuesta de BIBO Water
Bradley was punctual and effective
He left my home as good as he met it and provide fantastic installation service
Thanks to Bibo for years of kind service and ongoing support

Respuesta de BIBO Water
Could not be faulted as usual.

Respuesta de BIBO Water
Jason the engineer was very friendly and extremely helpful. 5 star service.

Respuesta de BIBO Water
The engineer explained everything very well in detail about the work he was going to carry out and replaced the faulty components. Very friendly and excellent customer service experience. Would recommend family and friends to join Bibo due to their excellent experts engineers.

Respuesta de BIBO Water
Amazing service from Jason Willis from beginning to end. Personable, respectful , knowledgeable and sourced and fixed the problem. Talked through the machine control panel and set functions to eco too.
An absolute asset to BIBO and a genuinely nice guy

Respuesta de BIBO Water
Great service very Professional and friendly engineer

Respuesta de BIBO Water
Most impressed arrived in good and very pleasant. Soon sorted out the problem and gave useful advice for the next change. I really think you need to update your instructions there is no mention of turning off blue tap and running off cold to release pressure and various other steps in the process which are not mentioned in guide. Perhaps it would be a good idea to print a full list of instructions and post it to all your customers

Respuesta de BIBO Water
Great service from Jasmine in customer services and Tasha the technician who came to sort the issue.

Respuesta de BIBO Water
Hi, I just wanted to let you know that Stuart Ingleby was fixated today my Bibo filter , and he done an excellent job, I recommend!!

Respuesta de BIBO Water
The Bibo is now working after a long time of being unable to use it.
The water does not appear to be as hot as it was previously?

Respuesta de BIBO Water
Friendly and knowledgable engineers and quick to respond to the issue which was appreciated in this hot weather.

Respuesta de BIBO Water
Excellent customer service and problem efficiently rectified.

Respuesta de BIBO Water
Darren was great he new what the problem was and resolved it quickly

Respuesta de BIBO Water
I have had a Bibo since 2020 and was very happy with the original. Recently I decided it was time for an upgrade to the Nova. As a customer I found the process simple and fuss free to obtain an upgrade. I was able to complete most of the process online with a member of the team who was knowledgeable and able to answer all my questions about the upgrade. My yearly subscription for cleaning and filters transferred over with ease and the staff supporting the process were excellent.
I absolutely love the Bibo and am sure the Nova will deliver the same results.

Respuesta de BIBO Water
Tasha is always amazing at fixing any issues I have big or small, always offering prompt fast services, love our catch up chats, lovely bubbly character, always puts my mind at ease before completing the job, 100% satisfied with Tasha's work. Jasmine from Admin is also very prompt and efficient with booking me in as soon as possible and around timings that suit me & my family, fantastic experience booking in with ease thanks to Jasmine, very helpful, great customer service, highly recommend using their services.

Respuesta de BIBO Water
Engineer always straight to the point with what’s being done and a good estimation of long it will take.
And leaves the property clean and as it was before the visit
Amazing communication and customer service

Respuesta de BIBO Water
The two service agent that came to my house were just fantastic. They dealt with the issue my machine had and then checked it for any other issues.
They gave me good valuable advice.
They were knowledgeable, polite and responsible.

Respuesta de BIBO Water
Jasmine was very helpful and made sure the problem with my machine was dealt with.

Respuesta de BIBO Water
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