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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We've had our bibo water dispenser for 2 years now and I will never drink tap water again. We have our machine serviced every 6 months. Stuart came out yesterday. So friendly, professional and effici... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The BIBO chilled and hot filtered water dispenser has changed our lives. Our mains water was undrinkable. This gadget is very user-friendly. It was fitted beautifully by a BIBO engineer who arrived p... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We love our Bibo. It has made a huge space saving from having a kettle & a water cooler to a single unit doing both. Our visitors & contractors love the Bibo too. Always get great & reliable service f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Most impressed arrived in good and very pleasant. Soon sorted out the problem and gave useful advice for the next change. I really think you need to update your instructions there is no mention of tur... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de sistemas para agua caliente
  2. también en la categoría
  3. Fuente de agua potable
  4. Proveedor de filtros de agua

Escrito por la empresa

BIBO strives to do good. Driven by a thirst to bring beautiful tasting water into people’s lives in a manner that has minimal environmental impact and supports health and well-being. We care about our planet, our customers and our products. For the morning brew, the post-workout refreshment, that much needed cuppa with a friend; BIBO rests in the heart of our customers homes and workplaces.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

592 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 80% de las opiniones negativas

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4,7

Todas las opiniones

(592)

195 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Sam watts visited and was wonderful

Sam watts visited and was wonderful. Really helpful and knowledgable. He left the machine like new! We’ve had it for years and was certainly looking s little Tired. Reason for the visit was to fix a defective heater tank, which he did and also diagnosed a few extra bits that needed attention. Would recommend Bibo and Sam 100%

30 de julio de 2026
Opinión espontánea
Logotipo de BIBO Water

Respuesta de BIBO Water

Thank you for your feedback. We're so pleased to hear that our engineer, Sam, provided a great service and resolved the issue with your BIBO 😊

Valorada con 5 estrellas sobre 5

The water is so pure its so easy to…

The water is so pure its so easy to drink cold or hot with no after taste. The machine is genius quite straightforward and love the pre select buttons via the touch screen.
The engineer was straight forward explaining the process with minimum disruption lovely young lady.
Overall I have to give 5 stars from purchase to install, very much recommended many thanks.
Ian.

3 de agosto de 2026
Opinión espontánea
Logotipo de BIBO Water

Respuesta de BIBO Water

Thank you for your feedback. We're so pleased to hear that you have been enjoying your new BIBO and that our engineer provided a great service 😊

Valorada con 5 estrellas sobre 5

Excellent service from Sam Watts today

Excellent service from Sam Watts today. He was professional, friendly, punctual, and knowledgeable, explaining everything clearly and carrying out the service efficiently. A real credit to BiBO. Thank you, Sam!

4 de agosto de 2026
Opinión espontánea
Logotipo de BIBO Water

Respuesta de BIBO Water

Thank you for your feedback. We're so pleased to hear that you received great service from our engineer, Sam during a recent visit 😊

Valorada con 5 estrellas sobre 5

great response when a cylinder failed

great response when a cylinder failed, replaced without question and collected old cylinder on new one's delivery. very prompt replies too.

1 de agosto de 2026
Opinión espontánea
Logotipo de BIBO Water

Respuesta de BIBO Water

Thank you for your positive feedback 😊

Valorada con 5 estrellas sobre 5

Friendly, helpful and knowledgeable staff

I always find the staff on customer services very friendly and helpful - eg Kayleigh and Poppy. This time was no exception; Kayleigh arranged for an engineer to come out to sort out an issue and he rectified it quickly and easily (Sam Watts - also very friendly and very knowledgeable about the machines).

31 de julio de 2026
Opinión espontánea
Logotipo de BIBO Water

Respuesta de BIBO Water

Thank you for your positive feedback. We're so pleased to hear that you have always received great service from our Customer Service Team, as well as our wonderful field engineer, Sam 😊

Valorada con 5 estrellas sobre 5

Fantastic service all round

Fantastic service all round. Incredibly quick delivery on orders. Very easy process for sending back empty cylinders.

14 de julio de 2026
Opinión espontánea
Logotipo de BIBO Water

Respuesta de BIBO Water

Thank you for your feedback 😊

Valorada con 5 estrellas sobre 5

Quick Response

Made an enquiry and received a response with full instructions on how to proceed within 24 hours.
Great service.

27 de julio de 2026
Opinión espontánea
Logotipo de BIBO Water

Respuesta de BIBO Water

Thank you for your feedback. We're so pleased to hear that you have received great service from our team 😊

Valorada con 5 estrellas sobre 5

lovely people …

I've been with this company for around one year really good customer service and lovely people, delivery really fast and returns are easy.

30 de julio de 2026
Opinión espontánea
Logotipo de BIBO Water

Respuesta de BIBO Water

Thank you for your very kind feedback 😊

Valorada con 5 estrellas sobre 5

Star technician

Sam Watts always does the call outs/services for our office machines. He is knowledgeable helpful and always incredibly polite and professional. Sam took over from our previous technician a few years ago and the difference in quality is night and day.
To be honest, can't fault anyone in the Bibo team.

29 de julio de 2026
Opinión espontánea
Logotipo de BIBO Water

Respuesta de BIBO Water

Thank you for your feedback. We're so pleased to hear that our engineer, Sam, consistently delivers great service , along with the rest of our team 😊

Valorada con 5 estrellas sobre 5

Machine over boiling

The engineer heard the problem with our new machine as soon as I started the machine dispensing the first cup of hot water

21 de julio de 2026
Opinión espontánea
Logotipo de BIBO Water

Respuesta de BIBO Water

Thank you for your feedback 😊

Valorada con 3 estrellas sobre 5

The sales service is excellent

The sales service is excellent - what needs a bit of attention is the time it takes to refund returned cannisters. The website says 14 days - my experience is it is significantly longer than that. Once that gets sorted I would award a 5 star review.

23 de julio de 2026
Opinión espontánea
Logotipo de BIBO Water

Respuesta de BIBO Water

Thank you for your feedback. I'm very sorry that it has taken longer than expected to receive your refund for returned cylinders. This is a process that we are looking into internally, so that we can improve on refund times, so hopefully you will not have similar issues with future returns 😊

Valorada con 5 estrellas sobre 5

Love my Bibo

Love my Bibo . Can phone and get answers . Engineer polite very knowledgeable on product .

22 de julio de 2026
Opinión espontánea
Logotipo de BIBO Water

Respuesta de BIBO Water

Thank you for your positive feedback 😊

Valorada con 5 estrellas sobre 5

Very clear, prompt response to a query

Responded very promptly on first available business day, and gave me the information I wanted about how to return empty gas canisters.
However, I don't understand why this information can't be made available on your website and has to be specially asked for.

20 de julio de 2026
Opinión espontánea
Logotipo de BIBO Water

Respuesta de BIBO Water

Thank you for your feedback. It's great to hear that our team were able to provide you with the answers to your query. Returns information can be found on our website, under our live chat FAQ's 😊

Valorada con 5 estrellas sobre 5

Lewis and Darren installed our machine…

Lewis and Darren installed our machine for us today and were really lovely, efficient and professional. Explained how to use which I really appreciated. So far machine is wonderful and would highly recommend.

22 de julio de 2026
Opinión espontánea
Logotipo de BIBO Water

Respuesta de BIBO Water

Thank you for your feedback. We're so pleased to hear that Lewis and Darren provided a great service whilst installing your machine 😊

Valorada con 5 estrellas sobre 5

Best water dispenser on the market

I been involved in the BiBO water system since owning the BIBO Classic , I decided to buy the new NOVA water dispenser, because I knew I was getting quality, when my NOVA had a few hiccups BIBO kept me hydrated when they visited my office and one of their technicians got my BIBO up and running, I can endorse BIBO for every single home owner, you cannot go wrong.

20 de julio de 2026
Opinión espontánea
Logotipo de BIBO Water

Respuesta de BIBO Water

Thank you for your positive feedback. We're so pleased that you have been enjoying BIBO for a number of years, and have decided to upgrade to our latest model, the BIBO Nova. It's so great to hear that we were able to resolve the issue you were experiencing with the machine, and that you are now enjoying all the Nova has to offer 😊

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