We've had our bibo water dispenser for 2 years now and I will never drink tap water again. We have our machine serviced every 6 months. Stuart came out yesterday. So friendly, professional and effici... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The BIBO chilled and hot filtered water dispenser has changed our lives. Our mains water was undrinkable. This gadget is very user-friendly. It was fitted beautifully by a BIBO engineer who arrived p... Ver más
La empresa ha respondido
We love our Bibo. It has made a huge space saving from having a kettle & a water cooler to a single unit doing both. Our visitors & contractors love the Bibo too. Always get great & reliable service f... Ver más
La empresa ha respondido
Most impressed arrived in good and very pleasant. Soon sorted out the problem and gave useful advice for the next change. I really think you need to update your instructions there is no mention of tur... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de sistemas para agua caliente
- también en la categoría
- Fuente de agua potable
- Proveedor de filtros de agua
Escrito por la empresa
BIBO strives to do good. Driven by a thirst to bring beautiful tasting water into people’s lives in a manner that has minimal environmental impact and supports health and well-being. We care about our planet, our customers and our products. For the morning brew, the post-workout refreshment, that much needed cuppa with a friend; BIBO rests in the heart of our customers homes and workplaces.
Información de contacto
Unit 15 Blenheim Saw Mills, OX29 8ET, Oxfordshire, Reino Unido
- 01993880287
- customers@bibowater.co.uk
- bibowater.co.uk
4,7
Excelente
592 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 80% de las opiniones negativas
Suele responder en menos de 1 semana
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very good purchase
Very good purchase, so satisfied with overall experience. Highly recommended product to everyone.
23 de junio de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your feedback 😊
Changed direct debit date as soon as I…
Changed direct debit date as soon as I contacted the team. Very efficient and friendly service
9 de junio de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your feedback 😊
Could not deal with issue as not on…
Could not deal with issue as not on system but still charging me
22 de junio de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your feedback. I am very sorry to hear that you feel your query has not been resolved. From the email communication on our end, it looks to be that your enquiry had been resolved satisfactorily, on 4th June, and the details of the subscriptions in place for you had been confirmed. If this is not correct, please do contact our Customer Service Team so that we can resolve this for you as soon as possible.
Very fast delivery and great…
Very fast delivery and great installation
18 de junio de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your feedback 😊
Whilst disappointing we have had issues…
Whilst disappointing we have had issues with our BIBO Nova the team have always endeavoured to get the problems resolved. Sam the engineer has been very helpful with housekeeping tips too
18 de junio de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your feedback, and for your honest comments. We're really pleased to hear that despite some issues with your BIBO Nova, we have been able to provide great service and find a resolution for you 😊
Communication with the office was easy.
Communication with the office was easy.
The engineer was efficient, experienced, friendly and prompt. First class service.
5 de junio de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your great feedback 😊
Excellent service
Customer service second to none. When several tries at remote assistance failed a service visit was scheduled and the problem solved by a very friendly and competent service engineer. Many thanks Tasha.
14 de mayo de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your feedback. We're so pleased to hear that you have received great service from both our Customer Care and engineer teams 😊
Excellent Customer Service.
Order seemed to be taking a lot longer to arrive than usual, so I contacted Customer Service.
Very quick reply from Jasmine who informed me she would send replacement CO2 Canister by overnight delivery - this arrived next day, as promised.
18 de junio de 2026
Opinión espontánea
Respuesta de BIBO Water
Many thanks for your feedback. We're so pleased that the wonderful Jasmine was able to assist you with your enquiry, and that your order has now arrived with you safely 😊
Owned BiBo for many years
Owned BiBo for many years, although had issues. Their customer services is second to none. Such a good company that I was willing to help them throughout their testing with the BiBo Nova prior to rollout.
22 de junio de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your feedback! We're so pleased to hear that you have received great customer service from the team, and thank you for your cooperation in the early stages of the release of our new BIBO Nova 😊
Bibo Fixed
Jason, arrived and carried out the repair without fuss. The Bibo now seems to be working perfectly.
11 de junio de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your feedback. We're so pleased to hear that our engineer, Jason, was able to provide a great service, and that your BIBO is now back up and running 😊
Not very well as nobody contacted me to…
Not very well as nobody contacted me to return the old unit
1 de mayo de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your feedback. I'm sorry to hear that you have not been contacted in order to arrange a return of your old machine. If this is still outstanding, please contact our Customer Service Team, who will be more than happy to arrange this for you. You can reach the team by phone on 01993 880287, or via email at customers@bibowater.co.uk
Friendly and professional
Friendly and professional. A wealth of knowledge of BIBO products. Thank you
15 de junio de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your feedback 😊
Excellent
Excellent customer service before purchase. At installation Sam was also excellent, friendly and knowledgeable and completed the installation quickly and competently. Thank you.
9 de junio de 2026
Opinión espontánea
Respuesta de BIBO Water
Many thanks for your feedback. We're so pleased to hear that our engineer, Sam, provided great service during your recent installation visit 😊
the work who come to my house
the work who come to my house. Excellent job, 100% good service
10 de junio de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your feedback 😊
First class visit
Jason was friendly, professional and informative throughout his visit. Fault finding and problem solving techniques were pure class!
28 de mayo de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your feedback. We're so pleased to hear that our engineer provided a great service during a recent visit 😊
Easy communication & prompt booking of…
Easy communication & prompt booking of engineer (Sam)
Friendly, sociable & knowledgeable re the Bibo systems.
Quick diagnosis & repair, full after repair testing to his & our satisfaction.
Final invoice, pleasant surprise 😮
28 de mayo de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your positive feedback 😊
Bibo Nova review.
The engineer was first class and very approachable. I am still evaluating this Nova against my Classic and, so far, it’s not going well. The flow rate fluctuates between 1.3 and 0.8 bar. The chilled water is usually around 8-11 degrees and rarely goes down to the preset 4 degrees. Perhaps it is not coping too well with the hot weather!
28 de mayo de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your review, and your considered feedback. The chilled water that is dispensed from the machine, will be a slightly higher temperature than the stored tank temperature, as it will naturally warm once it has left the tank. Environmental factors will also affect this. During times of hot weather, when the incoming water temperature is higher than normal, the time in which the water takes to chill will be slightly slower. Please do continue to provide us with your feedback, or contact the Customer Service Team if you'd like further support 😊
Bibo is always on point!
Always on point! I'm happy with my decision to go with Bibo. Everyone I’ve interacted with so far has been wonderful, and the engineer Tasha is brilliant! Thanks, Bibo.
20 de mayo de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you so much for your great feedback! 😊
All good here arrived with in the…
All good here arrived with in the allocated time period very polite and friendly did the job in no time can highly recommend.
18 de mayo de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you for your kind feedback 😊
Jasmine and Kayleigh in the office are…
Jasmine and Kayleigh in the office are very helpful and great ambassadors for the company. The engineer, Sam who came to install the machine was really efficient and took time to set the machine up and explain the controls to me. A very good experience
22 de mayo de 2026
Opinión espontánea
Respuesta de BIBO Water
Thank you very much for your positive feedback. We're so pleased to hear that you have received great service from our Customer Service Team, as well as our engineer 😊
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