My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on... Ver más
La empresa ha respondido
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My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on... Ver más
La empresa ha respondido
Tightened and tuned the bike, but the brakes were poorly balanced and worst of all, didn't lubricate or clean the chain - which was returned dry and dirty and didn't provide any kind of breakdown of... Ver más
You have asked me to leave a review for goods that have not arrived. That would be one star review then! Stop using Hermes to deliver your items, they are terrible and make your service terrible. Use... Ver más
Great price for what is essentially a brand new bike, with a few scratches l. My granddaughter loves it. It was all put together for us, ready for her birthday and the chap was really helpful staying... Ver más
Bike Boom want to keep its community rolling. Offering good value servicing and honest advice. We are a small bicycle workshop run by human beings. IF YOUR ONLINE ORDER IS LATE PLEASE CALL US. We are real people and sometimes mistakes happen or people get ill or things get forgotten or packages get lost etc We are here to help make sure you get your order. All bikes are welcome. Cargo bikes, e-bikes, folding bikes are what we specialise in as well as refurbishing bikes - check out our custom builds too! Wheel building, bike building, frame re-spraying, it's all done in our unit. Come over for a chat about our next bike project.
Unit 3 Block 3 Chalex Industrial Estate, BN42 4NH, Brighton, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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I requested refund for faulty product. I didn’t even receive a reply.
Outstanding service, sorted my recently inherited bike out super fast, really nice guy, will definitely take my bikes there for servicing in the future.
Quick delivery. I really like the bags. The only thing l was a bit disappointed with was the fact that on one of the bags the clips are black. They were red in the photos l used for ordering. I like a bit of colour on my bike things🙂

Respuesta de Bike Boom!
Thank you Bike Boom! Fab product (Cobags) which was dispatched quickly and great communication. Thoroughly recommend xx
Prompt response especially when order not quite right. Telephoned and missing item quickly dispatched. Therefore service good.
The process was quick easy to use.
Kept updated on delivery time.
Arrival quickly.
Very happy
Looking for some missing parts for a vintage delivery bike - the guys at Bike Boom! were very patient and helpful and found the parts after an extensive search. Excellent!
My electric bike desperately needed a service. Great help on the phone. Left my bike on Thursday afternoon and got it back on Friday afternoon. What more could you ask for and had a happy ride home. Extremely informative and great price. Would highly recommend and use again. 😁
My wife had a problem with her Fiido Electric bike. The speed controller as soon as activated went full speed almost like a motorbike doing a "wheel", she was thrown off and the bike hit the kerb on the left hand side of back wheel severely bending the plate there. I took the bike to BikeBoom near Portslade and was told he would have a look at it, explaining that the plate on the left would probably require replacing and magnets in the rear wheel would need to be sorted. (a problem I believe with Chinese E bikes) When all was completed we were ready to collect the bike, my wife tried it immediately we arrived and is now "over the moon" with how well it works again. Thank you Bike Boom for an excellent service.
Excellent customer service and excellent product.
Product did not arrive. Company ignored my request for a refund.
UPDATE: Bike boom refunded me after my review (see below)

Respuesta de Bike Boom!
I have not received any update on my order after more than three weeks and no reply to my query about it's progress. It was meant to be in stock and available for dispatch.

Respuesta de Bike Boom!
Parcel still not delivered. Evri is a useless carrier

Respuesta de Bike Boom!

Respuesta de Bike Boom!
Great service and product. Recommended to my partner she will also be buying one

Respuesta de Bike Boom!
My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on to make someone happy. Brilliant service, nice ethos, very happy. My product arrived after a few days. The other remains a no show.

Respuesta de Bike Boom!
Great customer service when a delivery went astray. Quickly and politely resolved.
Item missing in the package of my original order but when I reported this I got a real person to speak to, lots of apologies and the missing item sent out straight away with no arguments.
Top guys 👏👏
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