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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Tightened and tuned the bike, but the brakes were poorly balanced and worst of all, didn't lubricate or clean the chain - which was returned dry and dirty and didn't provide any kind of breakdown of... Ver más

Valorada con 1 estrellas sobre 5

You have asked me to leave a review for goods that have not arrived. That would be one star review then! Stop using Hermes to deliver your items, they are terrible and make your service terrible. Use... Ver más

Valorada con 5 estrellas sobre 5

Great price for what is essentially a brand new bike, with a few scratches l. My granddaughter loves it. It was all put together for us, ready for her birthday and the chap was really helpful staying... Ver más

Información sobre la empresa

  1. Tienda de reparación de bicicletas
  2. Tienda de bicicletas
  3. Tienda de accesorios para bicicletas
  4. Ciclismo en ruta
  5. Tienda de bicicletas usadas

Escrito por la empresa

Bike Boom want to keep its community rolling. Offering good value servicing and honest advice. We are a small bicycle workshop run by human beings. IF YOUR ONLINE ORDER IS LATE PLEASE CALL US. We are real people and sometimes mistakes happen or people get ill or things get forgotten or packages get lost etc We are here to help make sure you get your order. All bikes are welcome. Cargo bikes, e-bikes, folding bikes are what we specialise in as well as refurbishing bikes - check out our custom builds too! Wheel building, bike building, frame re-spraying, it's all done in our unit. Come over for a chat about our next bike project.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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3,8

Todas las opiniones

(121)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Outstanding service

Outstanding service, sorted my recently inherited bike out super fast, really nice guy, will definitely take my bikes there for servicing in the future.

14 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery. I really like the bags. The only thing l was a bit disappointed with was the fact that on one of the bags the clips are black. They were red in the photos l used for ordering. I like a bit of colour on my bike things🙂

4 de junio de 2023
Valorada con 5 estrellas sobre 5

Easy to use shopper

Grt offer on bag, clips onto bike - ideal for shopping

2 de junio de 2023
Logotipo de Bike Boom!

Respuesta de Bike Boom!

Thank you for your order. The courier tried to deliver but you weren't in so they delivered the next day, on a Saturday. May we suggest using the express shipping option if you require faster delivery service, but this obviously costs a bit more.

Valorada con 5 estrellas sobre 5

Missing parts found

Looking for some missing parts for a vintage delivery bike - the guys at Bike Boom! were very patient and helpful and found the parts after an extensive search. Excellent!

12 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Electric bike service

My electric bike desperately needed a service. Great help on the phone. Left my bike on Thursday afternoon and got it back on Friday afternoon. What more could you ask for and had a happy ride home. Extremely informative and great price. Would highly recommend and use again. 😁

12 de mayo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I highly recommend Bike Boom for cycle repairs.

My wife had a problem with her Fiido Electric bike. The speed controller as soon as activated went full speed almost like a motorbike doing a "wheel", she was thrown off and the bike hit the kerb on the left hand side of back wheel severely bending the plate there. I took the bike to BikeBoom near Portslade and was told he would have a look at it, explaining that the plate on the left would probably require replacing and magnets in the rear wheel would need to be sorted. (a problem I believe with Chinese E bikes) When all was completed we were ready to collect the bike, my wife tried it immediately we arrived and is now "over the moon" with how well it works again. Thank you Bike Boom for an excellent service.

29 de abril de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Product did not arrive

Product did not arrive. Company ignored my request for a refund.

UPDATE: Bike boom refunded me after my review (see below)

3 de enero de 2023
Opinión espontánea
Logotipo de Bike Boom!

Respuesta de Bike Boom!

We have issued a refund after the the 3rd failed delivery and following failed re-delivery attempts to your given address. Unfortunately we can't give refunds out while the package is still out for delivery for obvious reasons.

Valorada con 1 estrellas sobre 5

I have not received any update on my…

I have not received any update on my order after more than three weeks and no reply to my query about it's progress. It was meant to be in stock and available for dispatch.

3 de febrero de 2023
Logotipo de Bike Boom!

Respuesta de Bike Boom!

Unfortunately we are not aware of packages not being delivered unless it is flagged up by the customer. All of the products on our website are in stock and ready to ship. We sent you a replacement the day you alerted us, along with an apology.

Valorada con 1 estrellas sobre 5

Parcel still not delivered

Parcel still not delivered. Evri is a useless carrier

18 de febrero de 2023
Logotipo de Bike Boom!

Respuesta de Bike Boom!

Unfortunately some packages get delayed for whatever reason. We sent out a replacement as soon as you contacted us and were made aware of the missing package. We offer the option of an express delivery for just £2 more than our standard delivery using DPD. Evri are 98% good in our experience.

Valorada con 5 estrellas sobre 5

Great service and product

Great service and product. Recommended to my partner she will also be buying one

1 de febrero de 2023
Logotipo de Bike Boom!

Respuesta de Bike Boom!

Thank you Anthony. It is nice to get a review that isn't a complaint about a courier!

Valorada con 5 estrellas sobre 5

Brilliant response from Bike Boom

My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on to make someone happy. Brilliant service, nice ethos, very happy. My product arrived after a few days. The other remains a no show.

26 de enero de 2023
Logotipo de Bike Boom!

Respuesta de Bike Boom!

Thanks Mary. Problematic courier services (ALL of them, not just Evri) have been a headache! We are grateful of your custom and want people like you to be happy with your purchase and our service. TR

Valorada con 5 estrellas sobre 5

Item missing in the package of my…

Item missing in the package of my original order but when I reported this I got a real person to speak to, lots of apologies and the missing item sent out straight away with no arguments.
Top guys 👏👏

4 de diciembre de 2022

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