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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Tightened and tuned the bike, but the brakes were poorly balanced and worst of all, didn't lubricate or clean the chain - which was returned dry and dirty and didn't provide any kind of breakdown of... Ver más

Valorada con 1 estrellas sobre 5

You have asked me to leave a review for goods that have not arrived. That would be one star review then! Stop using Hermes to deliver your items, they are terrible and make your service terrible. Use... Ver más

Valorada con 5 estrellas sobre 5

Great price for what is essentially a brand new bike, with a few scratches l. My granddaughter loves it. It was all put together for us, ready for her birthday and the chap was really helpful staying... Ver más

Información sobre la empresa

  1. Tienda de reparación de bicicletas
  2. Tienda de bicicletas
  3. Tienda de accesorios para bicicletas
  4. Ciclismo en ruta
  5. Tienda de bicicletas usadas

Escrito por la empresa

Bike Boom want to keep its community rolling. Offering good value servicing and honest advice. We are a small bicycle workshop run by human beings. IF YOUR ONLINE ORDER IS LATE PLEASE CALL US. We are real people and sometimes mistakes happen or people get ill or things get forgotten or packages get lost etc We are here to help make sure you get your order. All bikes are welcome. Cargo bikes, e-bikes, folding bikes are what we specialise in as well as refurbishing bikes - check out our custom builds too! Wheel building, bike building, frame re-spraying, it's all done in our unit. Come over for a chat about our next bike project.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(121)

3 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Highly recommend BikeBoom

Highly recommend BikeBoom. Put my bike in recently for a rear wheel issue. Andy found the problem and rung me the next day with the news it would cost £10. He could have quite easily told me I needed a new rear wheel etc etc and I would have paid for it. Great to know BikeBoom has such an honest mechanic in Andy and they are now my go to bike repair shop 😀👊

28 de octubre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great item

Item had taken a long time to be delivered
But made a phone call very helpful and here that day,delivery issue not due to shop

17 de agosto de 2022
Valorada con 1 estrellas sobre 5

Review for items not delivered. Bike Boom use Hermes :(

You have asked me to leave a review for goods that have not arrived. That would be one star review then! Stop using Hermes to deliver your items, they are terrible and make your service terrible. Use a good delivery service so your items arrive when expected and people wont be disappointed/angry about not receiving items they have paid for. Hermes=poor service. Bike Boom uses Hermes, Bike Boom has poor service because of their choice of delivery provider.

4 de junio de 2022
Valorada con 5 estrellas sobre 5

Great Experience

This is the first time I've used Bike Boom and they were great.

The item was very competitively priced and arrived promptly in perfect condition.

I won't hesitate to use Bike Boom again.

Great Experience.

24 de febrero de 2022
Valorada con 5 estrellas sobre 5

Perfect fit on the handlebars

Perfect fit on the handlebars, bought my takeaway coffee and popped it on and I walked with the bike to the office a few mins away.

Hands where otherwise full so a nice compliment to make the short journey easier

Thanks guys!

27 de diciembre de 2021
Valorada con 1 estrellas sobre 5

Very poor service

Sent a £140 bike without instructions, peeling paint and damaged parts.

11 de noviembre de 2021
Logotipo de Bike Boom!

Respuesta de Bike Boom!

Apologies that the pdf and the video instructions weren't enough to help with the construction of the little bike. We also offered to help you via video call. This bike is listed as collection only as components like fenders can get easily damaged in transit like what has happened here. We did send you a pre paid label and arranged collection which you failed to have the package ready for the courier. The bike in question was a £200 bike which you bought at the reduced price of £140. We always look at ways how we can improve our service and take all feedback seriously.

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