Received great customer service from Rey (Retention Team). Rey has helped us relocate 2 of our existing machines to a different site, arranged for parts to be replaced promptly and has always been hel... Ver más
La empresa ha respondido
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Received great customer service from Rey (Retention Team). Rey has helped us relocate 2 of our existing machines to a different site, arranged for parts to be replaced promptly and has always been hel... Ver más
La empresa ha respondido
Karolis does the service for the Billi tap at our office, he was super professional friendly and extremely helpful. And goes the extra mile
La empresa ha respondido
Rey made the call quick and painless! It was easy to explain my issue, and he clearly walked me through what was going to happen and how the team would resolve it. He handled the call with confidenc... Ver más
La empresa ha respondido
Rey contacted me promptly after I sent my email and was extremely professional throughout. He took the time to explain our current contractual position in detail, ensuring everything was clear and eas... Ver más
La empresa ha respondido
Reino Unido
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Karolis was very good, friendly and professional . Install very good .
Karolis, was professional, polite and knowledgeable. He literally fixed the issue in 5 minutes!
Karolis attended site to repair an issue and improved security with extra work
Karolis is always excellent. Great person, kind and does a great job.
Karolis is the best engineer we have, he is consistent, offers great advice and works incredibly fast.
Karolis Kazlauskas is a credit to your company . Always polite , professional and gets the job done !
Absolute would recomend to anyone to use this company, Andy the engineer was so professional,Clean and his workmanship spoke for its self.
Installation went well as always, even if there is any minor works to be done, it always gets completed without any fuss.
Matt Drake at Cast Interiors.
Engineers who visited site were excellent.
Friendly, efficient and excellent at their work.
Huge improvement on the service we had received before from a different company.
Excellent service! Our friendly installer, Lee, arrived on time, fitted the tap quickly and left everything spotless. Highly recommended
Fantastic and helpful service from Billi, especially (Bimla), prompt and professional..
Thank you.. :-)

Respuesta de Billi Uk
Quick resolution from client care (Bimla) - spend time with me on the phone to resolve issue with sparkling water; we managed to reset and get working over the phone, no engineer required. Great job!

Respuesta de Billi Uk
After an issue with the tap when contacting the Billi team it came to light that our company hadn't set up a care plan, they very quickly set one up for us and sent out an engineer so all was sorted

Respuesta de Billi Uk
I’m very pleased with the recent water filter installation. The entire process was smooth, efficient, and professionally handled from start to finish. Karolis did an excellent job, he was punctual, knowledgeable, and ensured everything was installed perfectly. He also took the time to explain how the system works and made sure everything was clean and tidy before leaving.
I highly recommend Karolis for anyone in need of this service. Outstanding work and great customer service!

Respuesta de Billi Uk
Bimla was great - very efficient and friendly. Thanks!

Respuesta de Billi Uk
I really appreciate Rey help with helping me revise a contract and for arranging our disposal of zip taps so quickly. grateful for the easy experience I had with them

Respuesta de Billi Uk
Chris did a fantastic job of fixing 2 taps in one visit. These taps work really well and save a ton of office time.

Respuesta de Billi Uk
Karolis was the best that ever came to site .Highly recommended.

Respuesta de Billi Uk
Natalie Reynolds great sales manager - since I have been dealing with Natalie things have been so much easier - Natalie makes a point of emailing you back with updates and checks to see if everything is ok. I cant ask for a better sale manager.

Respuesta de Billi Uk
Recently experienced many issues with our Billie, engineers who tried to blame us for it not working, engineers who had to come back repeatedly. Customer Service staff who do not ring back when they have promised to do so. Today however, I spoke to a lady called Bimla who was really helpful, solved the problem over the phone and gave clear written instructions on how to solve the issue and it worked. Billie - you need more staff like this lady!
*** Since writing this we have been contacted by phone and happy to say all issues now addressed and resolved. am happy to change my review to 5 STAR.

Respuesta de Billi Uk
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