One of the best all round systems in social care for recording and evidencing what you do and how you do it. The analytics provide you with everything you need for key performance indicators and CQC... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Since using Birdie everything has worked very well. It is easy to use and there is always support if you need it. Families are always saying how helpful the daily logs are and it makes them feel happ... Ver más
La empresa ha respondido
We have been using Birdie for nearly 2 years now and it has improved our efficiency and made care planning/monitoring a lot more effective as well as reducing man hours for finances including payroll... Ver más
La empresa ha respondido
List of clients at my finger tips, care plans, tasks and call logs to keep you informed and updated. Concerns are easily raised without having to speak to anybody. Would be super helpful if birdie... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Birdie
Escrito por la empresa
Birdie is the smart homecare technology partner.
We help homecare agencies work smarter – not just harder – by connecting every part of the business in one place. From care management and rostering to finance, auditing, and workforce planning, Birdie brings everything together on one intelligent platform.
Every minute matters in homecare. That’s why Birdie gives you the tools to act fast, prove quality, and plan with confidence. It automates time-consuming admin and surfaces the insights you need to deliver high-quality care, while supporting your bottom line.
Over 1,000 providers trust Birdie to power more than 60 million visits a year. Because when you have technology that works by your side, you can care more and worry less.
Información de contacto
4 Fulwood Place, WC1V 6HG, London, Reino Unido
- info@birdie.care
- birdie.care
4,5
Excelente
396 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Birdie
Hi Cynthia,
Thank you so much for your kind words - we're so pleased you're happy with the Birdie app!
Frances from Birdie
Amazing app
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Rumbidzai,
Thank you for sharing the positive review! We're so pleased you like the app.
Frances from Birdie
Ease of use clear content and easy to…
Ease of use clear content and easy to look on and back on tasks
15 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Pauline,
We're over the moon to hear of your positive experience with the Birdie platform. Thanks for your lovely review! - Frances from Birdie
Logging in and out is easy,Application…
Logging in and out is easy,Application is user friendly
18 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Daniel,
Thank you for the great review! We're so pleased you find the Birdie app user friendly and easy to use.
Frances from Birdie
Real time data easily accessible on…
Real time data easily accessible on phone to all stakeholders.
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Joan,
Thank you for the review! We really appreciate it.
Best wishes,
Frances from Birdie
It is very easy to use
It is very easy to use, my hours are always displayed on top and it can calculate my mileage
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Cathrine,
Thanks for taking the time to acknowledge Birdie. We're thrilled you're pleased! - Frances from Birdie
Too personal to go into on a reveiw!
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Patrick,
Thank you for sharing your feedback with us. If you feel comfortable, please reach out to our support team directly so we can address your concerns more privately and find a solution together. Your trust means a lot, and we're here to help in any way we can.
Best wishes,
Frances from Birdie
It is easy to use but you need to…
It is easy to use but you need to improve in other area like, we must know the next carer to that visit. It helps a lot in person centred care. The app can be force logged by unintentionally. Meaning it needs safeguards on this area. It does not include soup either on fluids or on food. It does not give the carer the flexibility to record other areas. On toilet it does not include urine bottle or bucket
14 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Peter,
Thank you so much for taking the time to share your feedback with us! We're glad to hear that you find the app easy to use, and we appreciate your suggestions on how we can improve.
Regarding your point about seeing the next carer for a visit, we actually do have this feature! If enabled by your care manager, you can view up to 7 days' worth of upcoming visits. You can find more details on the Birdie Help Centre.
It sounds like you're referring to the manual check-in feature. This feature is designed to ensure that carers can always access their visits without being blocked, and we do have safeguards in place to track these actions and maintain safety.
Your feedback about including soup in the fluids section and more options for recording toilet use, like urine bottles or buckets, is really valuable. I’ve shared this directly with our team so we can look into adding these features in the future.
Thanks again for your thoughtful comments,
Best wishes,
Frances from Birdie
Respuesta de Birdie
Hi Manpreet,
Thank you for the 5* review!
It's great to hear your positive feedback.
Frances from Birdie
Respuesta de Birdie
Hi Steven,
Thank you so much for the positive review! We really appreciate it.
Frances from Birdie
Effective and reliable and very very…
Effective and reliable and very very good
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Gina,
Thanks for taking the time to acknowledge Birdie. We're thrilled you're pleased! - Frances from Birdie
App is regularly updated
App is regularly updated. Easy software to use. Able to add lots of information within the easy layout of the app
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Victoria,
Thank you so much for the positive review!
Frances from Birdie
Birdie is excellently designed
Very easy to understand and it's helpful to understand more and make service easier to the clients
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Ola,
Thank you for this amazing review, we really appreciate your kind words. We're really glad to hear you like the design and it's making care delivery to clients easier.
Best wishes,
Frances from Birdie
Because it's working for me my company and the clients family.
Because it's working for me, my company and clients family
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Caroline,
Thank you for the great review - we really appreciate it.
Frances from Birdie
Excellent App
18 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi there,
Thank you for the great review - we really appreciate it.
Frances from Birdie
Easy to use straightforward and…
Easy to use straightforward and detailed.
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Oluwatayo,
Thank you for the positive review! We're so pleased to hear you're finding the Birdie platform easy to use and straightforward.
Best wishes,
Frances from Birdie
The experience was very good
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Sunday,
Thank you for the positive review, we're so pleased to hear!
Best wishes,
Frances from Birdie
On the whole it is much easier to do…
On the whole it is much easier to do the daily reports on my phone. I would really appreciate it if there was, under liquids/drinks an item for MILK, SOUP, JELLY, ETC, as these are liquids, which help increase the liquid intake for our elderly clients. Please, thank you.
19 de agosto de 2024
Opinión espontánea
Respuesta de Birdie
Hi Patricia,
Thank you for the positive feedback! It’s really appreciated. In regards to the drink/liquids observations - you can add items such as soup and jelly under food observations instead. There’s also a free-text box - here you can add as much detail as required!
Hope that helps, and thanks again for the great review.
Frances from Birdie
Respuesta de Birdie
Hi Victor,
Thank you for the great review - we really appreciate it.
Frances from Birdie
Respuesta de Birdie
Hi Sonata,
Thank you for the great review - we really appreciate it.
Frances from Birdie
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.